Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Heating system installation” · showing 20

Rani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have been using energy services for a long time. They are very professional and do an amazing job be it maintenance or installation. The service personnel are very courteous and detail oriented.

Paid $200–400Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance
gregory13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

very responsive, very quick and solved problem.

Paid $1–200HVAC system repairHeating system installation
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Really well-run business. Hailey is great.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Claudio8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great team. My system was completely installed and tested in few hours. Spotless work. Highly recommended.

Paid $2,000+Reasonable priceHeating system installationInstall AC
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always great service!

A/C system maintenanceCleaningHVAC system maintenance
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Keith was informative. However he showed me the proposed work order with full cost from his ipad. He said he would send me this info via email & text message BUT I have not received it. I would like to review info prior to initiation of work

Paid $2,000+Not sureHeating system installationHVAC duct & vent installationInstall AC
Julie17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Frank and Anthony did a nice job on the install. Everything is working well. Couple of bumps in communication to get it scheduled but overall good service.

Reasonable priceHeating system installationInstall ACThermostat installation
Danny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a complete HVAC system including water heater installed by these guys in February. Jeff , Xavi, Scott and Ryan all went above and beyond and did a fantastic job. Daniel just came out to do the first time AC startup and he was fantastic as well. Nice to know there are still companies out there that care about…

Paid $1,000+Reasonable priceHVAC system maintenanceHeating system installationHVAC duct & vent installation
Harley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We had a very positive experience with Energy Services of Naperville, especially working with Keith Fortman. He was knowledgeable, professional, and took the time to answer all of my questions. What I appreciated most was his no-pressure approach. He was honest, straightforward, and really listened to what we needed…

Reasonable priceHeating system installationInstall AC
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nothing but world class service. The best

Reasonable priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent repair
JalenLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Superb experience top to bottom. David came out when our furnace was failing during a cold stretch of weather and gave us a thorough explanation of what was going on and options we had. We opted to replace our furnace since it was 12 years old, and Alex and Adriel were timely and very professional when installing.…

Paid $1,000+Reasonable priceHeating system installation
Chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Energy Services recently installed a new furnace and air conditioning system in my home, and the entire experience was excellent from start to finish. The project began right on schedule and was completed on time, exactly as promised. Greg, the salesperson, was knowledgeable, straightforward, and communicated…

Heating system installationInstall AC
Heidi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David was great. Friendly, and efficient. Overall good experience.

Heating system maintenanceHeating system installation+ Value
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Energy Services exceeded expectations with prompt, professional service and meticulous attention to detail. Highly recommended.

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience working with this team here. They gave us a great price, explained all the options for us, and then did great work.

Reasonable priceInstallationHeating system installationInstall thermostat
Olga5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I highly recommend Energy Services. They are very professional. They replaced our 30-year-old furnace and air conditioner today. They did a great job. Thank you!

Heating system installationInstall thermostatInstall AC+ Responsiveness+ Punctuality+ Quality
Allison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The technician, Matt, that did my AC clean and check was very thorough and took time to explain everything he was doing. I really appreciate that as a first time homeowner.

HVAC system maintenanceA/C system maintenanceCleaning+ Punctuality+ Quality
Elton8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Update: Just received amazing service from David Beam and the team at Energy Services, again! Had an issue with my new air heating system last night amid the current Chicagoland cold snap... My family and I were really worried and contacted David in the next morning. Incredibly, by lunchtime my system was fully…

Heating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I originally went with Energy services after researching 5 or 6 companies. They were the most detailed and comprehensive in their furnace cleaning protocols, not the cheapest but good price and great service! Anthony our service guy is great and remembers stuff about us! Matt went above and beyond!

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance
Terence5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been a customer of Energy services for 19 years. When it came time to replace my furnace they were my first choice. I ultimately replaced the air conditioning with a heat pump as well and that was a great decision. Everyone that has been sent to my home has been knowledgeable, polite and respectful. David…

A/C system maintenanceCleaningHVAC system maintenance

Show more heating system installation reviews (16 more) →

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

Compare with