Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$745
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 34 Google reviews tagged “Heating system repair”

Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Very friendly and knowledgeable.

Paid $1–200Reasonable priceHeating system repair
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent service and Jose is extremely thorough and informative … we always request him to perform our service. He is an excellent ambassador for ES……

Paid $1–200Reasonable priceHVAC system maintenanceHeating system repair
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I've now used Energy Services for 12 years. There's been some recent dissatisfaction on Yelp due to missed appointments, but the technician (Yahir) did finally arrive after a full day, and spent over an hour checking and cleaning my air conditioning. He was thorough, knowledgeable, and very courteous, and wanted…

Paid $1–200Great priceA/C system maintenance+ Punctuality
Philip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Timely service, very professional and timely

Paid $900–1,000Reasonable priceHeating system repairService not listed+ Responsiveness+ Punctuality+ Professionalism
DaveLocal Guide · 216 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Overall service on furnace was great. Fixed and told me what to do in the future should it happen afain

Paid $1–200OverpricedHeating system repairHeating system maintenance
DebbieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Brandon V was so informative explain everything he did..was on time and very polite..my husband and I were very impressed with this young man skills. He even explained the maintenance plan that was offer through the company which we probably be going with..

Heating system repair
Romano5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Technician, Brandon is Great!!! Very professional, knowledgeable, and compassionate to clients!

Paid $1–200Reasonable priceHeating system repair
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jose was great and very patient with our thermostat technical issue.

Paid $1–100Great priceHeating system repairService not listed
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technician was on time and friendly. Went over results of inspection and let me know furnace exhaust fan bearings were in need of replacement. Did not have one on truck so went back to shop to pick up part and installed same day. No charge as furnace was under 10 yr warranty and because I had annual maintenance done every year.

Paid $1–200Great priceHVAC system maintenanceHeating system repair
Dean7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Energy Services technician Rakia serviced our A/C srstem this morning. She is very professional, friendly and efficient. I highly recommend Energy Services and Rakia.

Paid $200–300Reasonable priceHeating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Troy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great on-time service. Friendly, professional, and informative. Made sure our issues were resolved. Good value for the packaged service plan.

Paid $100–200Reasonable priceHVAC system maintenanceHeating system repair
Kitty12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler was efficient, professional and friendly. He got my furnace repaired, tuned up and ready for winter.

Reasonable priceHeating system repairCleaning
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Energy Services exceeded expectations with prompt, professional service and meticulous attention to detail. Highly recommended.

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
JovanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great experience!!! Very professional folks!

HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Linzi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We love Energy Services! Matt was amazing. I wouldn’t trust our heating and cooling to anyone else! Including myself.

A/C system maintenanceHVAC system maintenanceHeating system repair+ Quality+ Professionalism+ Value
Terence5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been a customer of Energy services for 19 years. When it came time to replace my furnace they were my first choice. I ultimately replaced the air conditioning with a heat pump as well and that was a great decision. Everyone that has been sent to my home has been knowledgeable, polite and respectful. David…

A/C system maintenanceCleaningHVAC system maintenance
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This past Saturday my son informed me that our furnace began to make noise. I didn’t perceive the seriousness of the situation until I personally heard the noise on Monday – it sounded like the furnace was about to explode! So, I called Energy Services. That same day they sent out David Beam – always my favorite…

HVAC system repairHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Detached1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Furnace stopped working. They gave me advice over the ohone on how to get it started again, then came out the next morning to check it out and do some adjustments. So far it's working okay now.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Jenny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Energy Services Company is the absolute best-- highest level of expertise, professionalism and care! We've used this company for several install projects, as well as updating existing systems! Jason, Henry, Scott--- and every team member-- is committed to detail, thoroughness and ensuring everything is installed…

HVAC duct & vent installationInstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
Seal8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Henry was responsive and detailed. Fixed all my issues and I was costs were what I would expect. I plan on using Henry and Energy Servives again.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technicians were very professional and courteous. They finished the job as estimated.

Heating system repair+ Responsiveness+ Punctuality+ Professionalism
Carey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was extremely impressed with the professionalism and expertise Jason and Henry exhibited in resolving a complex issue with my furnace. After the obvious solutions were investigated to no avail, they continued to brainstorm other possibilities. Ultimately, an obscure solution was identified and the furnace is now…

Heating system repair
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason G and Henry A have been consistently great. From new construction install through current date for regular seasonal maintenance calls and a few other visits due to my requested addons/upgrades.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
MarisaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was very knowledgeable and efficient. He was honest with us about what work needed to be considered and done on our furnace and humidifier. He helped us to understand everything well too. Our humidifier stopped working, and he helped us navigate the installation and pricing along with Keith very well. Would highly recommend.

A/C system maintenanceInstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
Johanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had them for years & never had a problem, always there when you need them.

CleaningHeating system repair+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were very pleased with our experience with Energy Services! We arrived home from work and our heating wasn't working and the house was freezing. We called Energy Services and they sent a service technician over right away. Tim was very friendly, knowledgeable, took the time to explain the problem, and answering…

Heating system repair+ Responsiveness+ Punctuality+ Quality
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We are long term customers of Energy Services. They are excellent. Recently we had a scheduled service call. The weekend before our furnace motor. I called on a Sunday and within two hours John showed up and made the necessary repairs until the new motor could be delivered during the service call. This is an example…

Heating system maintenanceA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
vemuri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system repair
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system repair+ Punctuality+ Quality+ Professionalism
Angeliki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Rob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Heating system repair+ Responsiveness+ Punctuality+ Quality

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

Compare with