Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Installation”

Rani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have been using energy services for a long time. They are very professional and do an amazing job be it maintenance or installation. The service personnel are very courteous and detail oriented.

Paid $200–400Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance
JordanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve only had to use their plumbing services, but it’s been a delight every time. Scott and Brandon are absolute wizards and the knowledge and expertise they bring to the table is next level. I had some challenging installation aspects come into play, but the two of them came up with solutions that blew me away.…

Reasonable priceInstallation
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Energy Services exceeded expectations with prompt, professional service and meticulous attention to detail. Highly recommended.

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Chitown2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brian was incredible! He is no pressure sales, informative and very responsive. He is kind, understanding and authentically empathized with my circumstances. His people skills are exponentially impressive. Jeff & Ryan were wildly pleasant, hard workers in the grueling heat, fun to chat with when having to engage…

Customer photo from Chitown's review
InstallationInstall AC
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience working with this team here. They gave us a great price, explained all the options for us, and then did great work.

Reasonable priceInstallationHeating system installationInstall thermostat
chrisLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent company to do business with. Jose my tech guy was wonderful. He was there to do my maintenance check up. Very knowledgeable and took time to let me know how my unit was doing. Thanks for the great service.

Installation+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I originally went with Energy services after researching 5 or 6 companies. They were the most detailed and comprehensive in their furnace cleaning protocols, not the cheapest but good price and great service! Anthony our service guy is great and remembers stuff about us! Matt went above and beyond!

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance
DianaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Have had equipment installed and servicing done with them for 25+ years. Simply the best -especially the technicians who are always super professional. Special kudos to Greg-the best tech who’s been doing service and repairs on my furnace and air since the beginning!!

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
cbped12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We have used Energy Services for many years for heating an air conditioning. We have always requested David and always will.

HVAC system maintenanceInstall thermostatInstallation+ Responsiveness+ Punctuality+ Professionalism
Lauren9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. Always prompt and courteous. Been using them since I moved to the area (8 years) and never had an issue. We've had very quick AC part replacements and new AC unit installed during this timeframe. I will certainly continue using them and would recommend to anyone looking for quality HVAC service.

CleaningHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Terence5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been a customer of Energy services for 19 years. When it came time to replace my furnace they were my first choice. I ultimately replaced the air conditioning with a heat pump as well and that was a great decision. Everyone that has been sent to my home has been knowledgeable, polite and respectful. David…

A/C system maintenanceCleaningHVAC system maintenance
D6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This past Saturday my son informed me that our furnace began to make noise. I didn’t perceive the seriousness of the situation until I personally heard the noise on Monday – it sounded like the furnace was about to explode! So, I called Energy Services. That same day they sent out David Beam – always my favorite…

HVAC system repairHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using Energy Services for several years now. They are always quick and efficient and very professional. Never had a problem with them.

HVAC system maintenanceInstall thermostatInstallation+ Responsiveness+ Professionalism
Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Henry always is prompt, courteous and does an excellent job explaining what he is doing and how we are to maintain our heating and cooling system properly.

Installation+ Responsiveness+ Punctuality+ Professionalism
Clay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

5 Stars 100% for Energy Services and Brian our project manager especially. We had a very old furnace and AC system and got estimates for a full replacement in hopes we would do the work in the spring. Winter came and our furnace failed over a weekend. Brian responded quickly to update our estimate to make sure we…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Jenny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Energy Services Company is the absolute best-- highest level of expertise, professionalism and care! We've used this company for several install projects, as well as updating existing systems! Jason, Henry, Scott--- and every team member-- is committed to detail, thoroughness and ensuring everything is installed…

HVAC duct & vent installationInstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason G and Henry A have been consistently great. From new construction install through current date for regular seasonal maintenance calls and a few other visits due to my requested addons/upgrades.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
MarisaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was very knowledgeable and efficient. He was honest with us about what work needed to be considered and done on our furnace and humidifier. He helped us to understand everything well too. Our humidifier stopped working, and he helped us navigate the installation and pricing along with Keith very well. Would highly recommend.

A/C system maintenanceInstallationHeating system repair+ Responsiveness+ Punctuality+ Quality
Andy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve was timely and professional. The work was well done.

CleaningHeating system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
DevinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic company! Employees are great to work with and work speaks for itself. Helped us out quickly with heating issues in our warehouse. Highly recommend!

Heating system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We've used ES for over 25 years in two homes in this area. They've always been professional, very open about services needed, prices, and are on time, neat and the job is always done right. You can't go wrong with ES.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Andra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can not say enough good things about this company!! They have ALWAYS been very professional and accommodating! We had them install a new HVAC system, they do maintenance every year, and have honored the warranty without issue (unheard of these days)! We had an issue with the air recently, within an hour of my…

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Neil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstallation
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
HeatherLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningHeating system maintenance+ Professionalism

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

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