Analyzing 9,849,5879.8M ReviewsFor 27,75827.8K Experts

Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

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Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Repair HVAC”

Jodi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always so helpful and knowledgeable. Very quick response!

Reasonable priceA/C preventive maintenanceRepair HVAC
Mary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technicians have always been courteous and efficient. Communications are prompt. I have always appreciated their patience and friendliness with my dog, too! Susan Blase was excellent in explaining things I needed to know.

Reasonable priceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brian the tech is very professional, very nice and also helpful .

Repair HVAC+ Quality+ Value
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I originally went with Energy services after researching 5 or 6 companies. They were the most detailed and comprehensive in their furnace cleaning protocols, not the cheapest but good price and great service! Anthony our service guy is great and remembers stuff about us! Matt went above and beyond!

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance
RichLocal Guide · 180 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Energy Services installed my Heading/AC units and I've been using them since for yearly maintenance and, in this case, a repair to the heading unit. The guys who come out are always very professional and very good at explaining what they are doing. They really care about the quality of their work and are best to…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
PaulLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

No thanks

Repair HVAC+ Responsiveness
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason G and Henry A have been consistently great. From new construction install through current date for regular seasonal maintenance calls and a few other visits due to my requested addons/upgrades.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had our A/C and furnace maintained by Energy Services for the past several years, and have been quite happy with their prompt and competent service. On the most recent maintenance visit, the technician, Jonathan, in addition to maintaining the furnace and humidifier, noticed and corrected a problem with our…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MikesLovelylifeLocal Guide · 162 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony was my service technician. He was very professional and thorough from beginning to end. He came in and did his thing and that was a delight. I also set up spring air conditioning maintenance for the AC and all fell under 240.00 AWESOME!!

CleaningHeating system maintenanceRepair HVAC
WinddyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great response. Great service. Installation of the system was earlier this year. They were friendly , respectful, knowledgeable and kind. The service repair person came this past week and fixed and professionally replaced a part in the furnace after we discovered a strange noise. Was under warranty so the part…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Salman9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Timely fix to our air-conditioner helped us out on this hot day.

Repair HVAC+ Responsiveness+ Professionalism
Ryan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Good: showed up on time, completed the repair. Bad: outrageous pricing. Predatory pricing. I have no issue paying for service but they tried to upcharge me 125% for the price of the part plus labor. 15 min repair and they wanted $1250 for a $550 part plus labor.

Repair HVAC− Value
Ozana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceRepair HVAC
Kevin4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
daleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

CleaningHVAC system maintenanceRepair HVAC
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
clayton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Qiwen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceRepair HVAC+ Quality+ Value
lovro325 years ago★★★★★

Rating only, no written review.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

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