Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
Energy Services Air Conditioning & Heating Co. & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%97+13.7Replies to reviews 7%59+4.2Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Energy Services Air Conditioning & Heating Co. & Electrical

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 2,355 Google reviews

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Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Services Air Conditioning & Heating Co. & Electrical is better than 86% of boiler installers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Services Air Conditioning & Heating Co. & Electrical is better than 99% of boiler installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 97% of boiler installers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Services Air Conditioning & Heating Co. & Electrical is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Energy Services Air Conditioning & Heating Co. & Electrical is better than 59% of boiler installers.C
59

Reviews for your job

Customers hired Energy Services Air Conditioning & Heating Co. & Electrical for 8 kinds of job.

Energy Services Air Conditioning & Heating Co. & Electrical for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Thermostat installation”

Rani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have been using energy services for a long time. They are very professional and do an amazing job be it maintenance or installation. The service personnel are very courteous and detail oriented.

Paid $200–400Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Keith was informative. However he showed me the proposed work order with full cost from his ipad. He said he would send me this info via email & text message BUT I have not received it. I would like to review info prior to initiation of work

Paid $2,000+Not sureHeating system installationHVAC duct & vent installationInstall AC
Julie17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Frank and Anthony did a nice job on the install. Everything is working well. Couple of bumps in communication to get it scheduled but overall good service.

Reasonable priceHeating system installationInstall ACThermostat installation
Danny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a complete HVAC system including water heater installed by these guys in February. Jeff , Xavi, Scott and Ryan all went above and beyond and did a fantastic job. Daniel just came out to do the first time AC startup and he was fantastic as well. Nice to know there are still companies out there that care about…

Paid $1,000+Reasonable priceHVAC system maintenanceHeating system installationHVAC duct & vent installation
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt and expert service.

Paid $100–200Reasonable priceThermostat repairThermostat installation
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience working with this team here. They gave us a great price, explained all the options for us, and then did great work.

Reasonable priceInstallationHeating system installationInstall thermostat
Clay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

5 Stars 100% for Energy Services and Brian our project manager especially. We had a very old furnace and AC system and got estimates for a full replacement in hopes we would do the work in the spring. Winter came and our furnace failed over a weekend. Brian responded quickly to update our estimate to make sure we…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason G and Henry A have been consistently great. From new construction install through current date for regular seasonal maintenance calls and a few other visits due to my requested addons/upgrades.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$166-27% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance549$37–$264
A/C system maintenance143$39–$318
HVAC system repair119$145–$618
Heating system maintenance118$37–$317
Cleaning56$135–$484
A/C system repair39$216–$611
Heating system installation36$1.4k–$2.8k
Heating system repair33$78–$745

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