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Energy Smart Exterior Restoration

Roofing contractor · Fishers, IN · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty89−1.1Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 20 framing contractorsPosition by Experts Score among all companies we track in this category. · better than 63%
4.9 ★★★★★ 29 Google reviews · 24 photos
93%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$19ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Energy Smart Exterior Restoration at a glance

Google reviewers rate Energy Smart Exterior Restoration 4.9 out of 5 based on 29 reviews, noting the owner replied to 97% of them. Customers frequently cite efficient one-day roof replacements, gutter installations, and attic insulation services. Recurring themes include punctual crews, thorough cleanup, and helpful navigation of insurance claims. One minor criticism involved incorrect equipment for a specific gutter size, though the issue was resolved.

  • Google rating: 4.9 out of 5 from 29 reviews (93% five-star).
  • Reviews on this page: 29 Google reviews (26 with written comments, 1 with photos).
  • Owner responses: the business replied to 97% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Framing Contractor serving Fishers, Indiana.

Data from Google, last updated November 5, 2026.

Score profile vs other framing contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction89Reliability93Craft & service89Value100Momentum100Replies to reviews–Satisfaction: 89 (median 85)Reliability: 93 (median 77)Craft & service: 89 (median 92)Value: 100 (median 100)Momentum: 100 (median 100)
This companyFraming Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Energy Smart Exterior Restoration: 89/100 on this factor. Category median: 85.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Energy Smart Exterior Restoration: 93/100 on this factor. Category median: 77.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Energy Smart Exterior Restoration: 89/100 on this factor. Category median: 92.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Energy Smart Exterior Restoration: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Energy Smart Exterior Restoration: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

29 Google reviews we collected

  • 5 stars2793%
  • 4 stars27%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 26 written reviews

  • Praise44100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price360%
  • Reasonable240%
  • Overpriced00%
  • Not sure00%
$19k+22% vs typical framing contractors

Middle half of what 5 customers paid ($16k–$22k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results1432%
  • Speed & response1125%
  • Staff & attitude920%
  • Communication614%
  • Would recommend25%
  • Price & value12%
  • Honesty & trust12%

What customers talk about

We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very good people and they do really good work and very good at cleaning up the mess you couldn't even tell we had a roof put on the day they did it”
  • “…t Energy Smart and I'm so glad he did he was able along with his very efficient team to get the roof replaced new gutters and two new skylights I so a…”
  • “…appreciate him and his team's hard work they were extremely efficient kind and courteous and they did a wonderful job Mitch thank you so much for what…”
  • “He kept us updated on every little thing which I was very pleased with!”
  • “I highly recommend Energy Smart!”
  • “New gutters and gutter guards, fair price great service overall”
  • “I could trust that it would be done right due to his level of integrity.”

People customers mention

  • Mitch 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Energy Smart Exterior Restoration for 1 kind of job. Pick one to see what they paid and said.

Recent priced reviews

a5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very good people and they do really good work and very good at cleaning up the mess you couldn't even tell we had a roof put on the day they did it

Paid $15,000–20,000Reasonable priceRoof installation

Photos

Customer reviews

4.9 ★★★★★ 29 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kylie Waller7 reviewsTotal number of Google reviews Kylie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very impressed with work, timing and communication.

  • Price assessment: Reasonable price
  • Price: $20,000–25,000
  • Services: Roof installation
a shorty5 reviewsTotal number of Google reviews a has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good people and they do really good work and very good at cleaning up the mess you couldn't even tell we had a roof put on the day they did it

  • Price assessment: Reasonable price
  • Price: $15,000–20,000
  • Services: Roof installation
Response from the owner · a week ago

Our crew takes great pride in leaving your home spotless after every installation. It is fantastic to hear that our team delivered such a clean and efficient roofing experience for you.

Mike Brinson2 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job! Love it. Great clean up!

  • Price assessment: Great price
  • Price: $20,000–25,000
  • Services: Roof installation
Response from the owner · 2 months ago

We're glad our team's work made you happy! It's rewarding to know you love the results and the thorough cleanup.

Freddie Troutman1 reviewTotal number of Google reviews Freddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The did a great job on my roof.

  • Price assessment: Great price
  • Price: $18,000–20,000
  • Services: Roof repair for storm & wind damage
Response from the owner · 2 months ago

We're glad to hear our team did a great job on your roof. We appreciate you choosing us for your roofing needs.

Randal Howard2 reviewsTotal number of Google reviews Randal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

New gutters and gutter guards, fair price great service overall

  • Price assessment: Great price
  • Price: $8,000–10,000
  • Services: Gutter installation
Response from the owner · 6 months ago

Thank you Randal for letting us Install gutters, and gutter toppers on your home.

Joe Lambdin1 reviewTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were very happy with Energy Smart and their crew that came out and replaced our gutters. Their workmanship was excellent and once the project was completed they did a good job of cleaning up around our house like they were never there. We will definitely be calling them again for future projects.

Response from the owner · 6 months ago

Joe, thank you for letting us to replace your gutters we appreciate it

Cj1 reviewTotal number of Google reviews Cj has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hi my name is Cindy unfortunately I had roof damage that was caused by a storm that pushed through Hendricks County and I sought out some advice from my insurance agent and he suggested Mitch at Energy Smart and I'm so glad he did he was able along with his very efficient team to get the roof replaced new gutters and two new skylights I so appreciate him and his team's hard work they were extremely efficient kind and courteous and they did a wonderful job Mitch thank you so much for what you and all the gentleman that worked on my roof did for me and my husband

Response from the owner · a year ago

Thank you Cindy

Marsella1 reviewTotal number of Google reviews Marsella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was happy with the work that they have done! I was very happy from the very beginning! Mitch was extremely helpful answered any questions or concerns that we had! And also Mitch would keep in contact with us the entire time. He kept us updated on every little thing which I was very pleased with! The roofers were extremely pleasant also worked very quickly and did an amazing job!! I will definitely be referring this company to others.

Response from the owner · 6 months ago

Thank you for letting us replace your roof!!

Ashlee Thompson5 reviewsTotal number of Google reviews Ashlee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The roof looks fantastic! The crew cleaned up after and completed the roof quickly!

Response from the owner · 6 months ago

We enjoyed helping you with your roof replacement.

Diane Jones8 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can not say enough great words about Mitch and his crew! We had wind damage to our roof. Santiago promptly came to the house to cover the damaged areas of the roof. Our insurance adjuster was not easy to deal with, but Mitch went over and beyond the call of duty to look out for our best interest. He got the insurance to approve coverage for the entire roof instead of just half as they originally approved. The crew was kind, courteous, timely, professional, and thoroughly cleaned up the debris. My roof looks fantastic. Thank you guys for a job well done! I highly recommend Energy Smart!!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Roof repair
Response from the owner · 6 months ago

Thank you for letting us replace your roof and siding.

Energy Smart Exterior Restoration on Google Maps →

Business details