Car detailing service · Memphis, TN · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%99+14Replies to reviews 7%55+3.9Craft & service penalty70−3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#146 of 160 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 9%
4.8★★★★★168 Google reviews · 24 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Enfield’s Detail 4.8 out of 5 based on 168 reviews, frequently praising the shop for punctuality, transparent communication, and fair pricing. Customers describe successful services including ceramic coating, paint correction, interior deep cleaning, and headlight restoration, noting that the team often restores vehicles to a showroom-like condition. However, several low-star reviews criticize the business for overcharging for perceived mediocre work, failing to clean specific areas like mirrors, and making unauthorized modifications such as drilling holes during paintless dent repair.
Google rating: 4.8 out of 5 from 168 reviews (93% five-star).
Reviews on this page: 168 Google reviews (138 with written comments, 13 with photos).
Owner responses: the business replied to 45% of reviews.
Most recent review: October 24, 2026.
Service: Car Detailing Service serving Memphis, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Enfield’s DetailCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Enfield’s Detail: 90/100 on this factor. Category median: 96.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Enfield’s Detail: 89/100 on this factor. Category median: 96.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Enfield’s Detail: 70/100 on this factor. Category median: 100.B
70
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Enfield’s Detail: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Enfield’s Detail: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Enfield’s Detail: 55/100 on this factor. Category median: 100.C
55
Bar = this company · dark tick = category median.
Star ratings
168 Google reviews we collected
4.8of 5
5 stars15693%
4 stars64%
3 stars00%
2 stars21%
1 star42%
Praise vs complaints
Phrases our text analysis found in 138 written reviews
96%praise
Praise19596%
Complaints94%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5828%
Staff & attitude4422%
Would recommend4221%
Price & value2814%
Speed & response147%
Honesty & trust115%
Communication73%
What customers talk about
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He genuinely cared about making sure I was happy and that his team did an outstanding job.”
“Instead I got a hole drilled in door jam to get to dents and they used stock paint with sloppy application.”
“While it was in great shape for its age, I wanted to have it professionally detailed, including paint correction, ceramic coating, interior steam clea…”
“Was very happy with my experience and would recommend Enfield’s detail to anyone.”
“Would not recommend this shop.”
“Ryan Enfield is an honest man who does an honest job at a very fair price!”
“Extremely pricey for mediocre work.”
“Quick shoutout to Hunter at Bartlett Auto Body for recommending me to Ryan.”
“It genuinely looked like they fully repainted my car.”
“He was also very accommodating with my schedule and communicated clearly throughout the entire process, which made the experience easy from start to finish.”
People customers mention
Ryan16 reviews
Enfields6 reviews
Detailing5 reviews
Josh4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Enfield’s Detail for 8 kinds of job. Pick one to see what they paid and said.
Daniel6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Would like to start off by saying Ryan’s customer service is phenomenal. Even before they ceramic coated and tinted my car is was just amazing making an appointment. Super simple and very straightforward. He was able to work with me because my schedule was so conflicting with their business hours (I usually get off…
BariLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I can’t say enough great things about Enfield’s Detail! I took my BMW 330i in this week, and when I picked it up yesterday, it looked like a brand-new car! They were able to completely remove scratches from brushing against shrubs and even touched up the rock chips on my hood. The detailing inside and out was…
Walid7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ryan Enfield is an honest man who does an honest job at a very fair price!
Although I was asking for a full-frontal PPF and a ceramic coating, Ryan advised that I get less PPF than I was asking for as my truck is regular black and can be easily repaired. They did an excellent job with the PPF and the ceramic, and…
Lyndall9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We hired Enfields to ceramic coat our car. They did a great job and made it look like new. Everything they did was as promised and on time. Ryan will have all of our business in the future.
Gary S
D1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Awesome results on making my 10 year old Black 5.0 GT look like the day I bought it. I highly recommend Enfields if you want great service and exceptional results.
Burt6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had my car hand washed and waxed and had an interior detail. It is nine years old and it looks ready to compete in a car show. The got it done in the same day which is really excellent. Also, you can see into the work area of their shop. It is clean and organized which to me means they are professional an know…
Would like to start off by saying Ryan’s customer service is phenomenal. Even before they ceramic coated and tinted my car is was just amazing making an appointment. Super simple and very straightforward. He was able to work with me because my schedule was so conflicting with their business hours (I usually get off at 3-5pm).
Now to the ceramic coating and tinting. The tinting was great. Looks amazing, and they did a phenomenal job trimming around the window edges. Everything cured great and had no issues, I love it.
The ceramic coating and paint correction was phenomenal too. It genuinely looked like they fully repainted my car. Was very happy with my experience and would recommend Enfield’s detail to anyone.
Quick shoutout to Hunter at Bartlett Auto Body for recommending me to Ryan.
Response from the owner · 2 weeks ago
Thank you for the wonderful review Daniel. It has been great getting to know you and I look forward to helping you keep that G70 looking like a new car as long as you own it. Now stay off that sprained ankle and get some rest:)
Bari Metz (Bari)Local Guide · 14 reviewsiTotal number of Google reviews Bari has written across all businesses on Google Maps, not just this one.
I can’t say enough great things about Enfield’s Detail! I took my BMW 330i in this week, and when I picked it up yesterday, it looked like a brand-new car! They were able to completely remove scratches from brushing against shrubs and even touched up the rock chips on my hood. The detailing inside and out was absolutely incredible, and my car looks amazing!
The owner, Ryan, was so nice and professional. He genuinely cared about making sure I was happy and that his team did an outstanding job. The attention to detail and quality of work exceeded my expectations.
If you want your car to look its absolute best, I highly recommend Enfield’s Detail. They did an exceptional job, and I will definitely be back!
Response from the owner · 2 weeks ago
Thank you Bari! It was a pleasure getting to know you and I appreciate all the marketing advice you shared with me. Thanks again for taking the time to help us spread the good word:)
Amario Cole3 reviewsiTotal number of Google reviews Amario has written across all businesses on Google Maps, not just this one.
Amario, thank you for the 5-star review! We're glad you were happy with the service and pricing. We appreciate you choosing Enfield's Detail here in Memphis!
Iris Dockery4 reviewsiTotal number of Google reviews Iris has written across all businesses on Google Maps, not just this one.
Iris, thank you for the kind words! We're happy to hear everything was quick, convenient, and affordable for you. We appreciate your support and look forward to taking care of you again at Enfield's Detail in Memphis!
Walid Abu Al-Afia7 reviewsiTotal number of Google reviews Walid has written across all businesses on Google Maps, not just this one.
Ryan Enfield is an honest man who does an honest job at a very fair price!
Although I was asking for a full-frontal PPF and a ceramic coating, Ryan advised that I get less PPF than I was asking for as my truck is regular black and can be easily repaired. They did an excellent job with the PPF and the ceramic, and saved me a few hundred dollars.
I would definitely recommend Enfield Detail to anyone!
Response from the owner · 2 months ago
Thank you Walid! It was a please meeting you and your wife. I hope you guys had an amazing weekend in the caves of Kentucky. I appreciate your business and look forward to helping you in the future.
Lyndall Snyder9 reviewsiTotal number of Google reviews Lyndall has written across all businesses on Google Maps, not just this one.
We hired Enfields to ceramic coat our car. They did a great job and made it look like new. Everything they did was as promised and on time. Ryan will have all of our business in the future.
Gary S
Response from the owner · 2 months ago
Thank you Gary! It was a pleasure working on your beautiful Porsche!
Roman Green10 reviewsiTotal number of Google reviews Roman has written across all businesses on Google Maps, not just this one.
I recently purchased a used 2004 Lexus LS430. While it was in great shape for its age, I wanted to have it professionally detailed, including paint correction, ceramic coating, interior steam cleaning, and carpet shampooing. I found Enfield’s through all of the positive Google reviews, and after such a great experience, I felt compelled to leave one of my own.
I visited the shop in person and met Ryan, the owner, and immediately felt confident that my car was in good hands. Ryan is incredibly kind, welcoming, and knowledgeable. His expertise and attention to detail really set him apart. He was also very accommodating with my schedule and communicated clearly throughout the entire process, which made the experience easy from start to finish.
The work turned out excellent, and I’m extremely happy with the results. I would highly recommend Enfield’s to anyone looking for professional detailing services. I’ll definitely be bringing my second vehicle back to Ryan for window tinting!
Response from the owner · 2 months ago
Thank you Roman! It was a pleasure working with you on your amazing LS430! Glad you found us and welcome to Memphis!
Scott Bomar3 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Awesome results on making my 10 year old Black 5.0 GT look like the day I bought it. I highly recommend Enfields if you want great service and exceptional results.
Response from the owner · 2 months ago
Thank you Don! I knew once we finished it you would have a hard time selling it. Its always nice to work with repeat customers
Martha Buffington6 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
