Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREEnglewood Truck Towing and Recovery
Reading, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 1,329 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Englewood Truck Towing and Recovery is better than 94% of towing services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Englewood Truck Towing and Recovery is better than 96% of towing services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Englewood Truck Towing and Recovery is better than 100% of towing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Englewood Truck Towing and Recovery is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Englewood Truck Towing and Recovery is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Englewood Truck Towing and Recovery is better than 89% of towing services.A
89
Reviews for your job
Customers hired Englewood Truck Towing and Recovery for 8 kinds of job.
Englewood Truck Towing and Recovery for special vehicle towing
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.114
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Special vehicle towing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 81
All 114 Google reviews tagged “Special vehicle towing” · showing 60
JimLocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Fast and efficient.
Special vehicle towing+ Punctuality
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Towed semi tractor and loaded trailer. Guy was very helpful, knowledgeable and extremely nice.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
Bruce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The driver was very professional and quick to get me back on the road.
Special vehicle towing+ Quality+ Professionalism
JohnLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very professional and fast Semi recovery. Had me hooked up and towing within 20 mins of arriving. Would recommend 👌.
Special vehicle towing+ Punctuality+ Professionalism
TommyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Awesome people service technician was very friendly and helpful with my situation.. I would highly recommend these folks for your trucking needs..
BatteryBattery serviceHauling+ Punctuality+ Quality+ Professionalism
StephenLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Driver was friendly and courteous. Arrived very quickly, maybe 30 minutes tops.
Special vehicle towing+ Punctuality+ Professionalism
JohnLocal Guide · 179 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Good company. The drivers knew what they were doing... hauled me back safely...
HaulingSpecial vehicle towing+ Quality+ Professionalism
Robby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Fast friendly service
Special vehicle towing
Jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great service.
Special vehicle towing+ Punctuality+ Professionalism
Keith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We contacted Englewood Truck Towing and within an hour they arrived at our lot and within 1 hour. 15 minutes later Robert Adams( Englewood's Operator) had us up and running. This company is very efficient and nice courteous operators. We would recommend them to everyone .
Special vehicle towing
CharleneLocal Guide · 162 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
My driver was professional, friendly had a great personality. He made a difficult time easier..Thank you !!!
Special vehicle towing+ Professionalism
vince4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Driver was very professional and courteous
Special vehicle towing+ Punctuality+ Professionalism
StevenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I got a uhaul stuck in my driveway and the gentlemen that helped arrived very fast and did the job quickly
Special vehicle towing+ Punctuality+ Professionalism
bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very knowledgeable, personable driver
Special vehicle towing+ Punctuality+ Professionalism
AlanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
They took the semi to the kenworth dealership
HaulingSpecial vehicle towing+ Quality
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★
The tow driver was clearly an expert, as he handled loading and off-loading my very heavy truck with patience and persistence It was almost a three hour wait, due to needing a bigger tow truck
Special vehicle towing+ Quality+ Professionalism
MikeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Excellent service. The driver, Will, was professional, hardworking, and very personable. He got me and the Penske truck I was driving back in a safe and timely manner. If the rest of the folks at Englewood are like him I betcha it's a great company.
Car towingSpecial vehicle towing+ Quality+ Professionalism
Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great service and friendly people.
Special vehicle towing
Krystle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great service and very professional driver and great operator of his equipment. A+ to Englewood towing very stand up people! That's hard to find now a days.......
Special vehicle towing+ Quality+ Professionalism
JerryLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Driver was very professional and i would recommend this service to everyone
Special vehicle towing+ Professionalism
Shelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Dudes a badass!!!👍👍
Special vehicle towing
dallasLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Job well done 👍 and done right thank you
Special vehicle towingService not listed+ Punctuality
NeilLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great service
Special vehicle towing
JeannineLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
They towed my RV to the shop. Courteous and professional even after my insurance adjuster screwed dates up.
BatterySpecial vehicle towing+ Punctuality+ Quality+ Professionalism
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very pleased
Long distance haulingSpecial vehicle towing
Kenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very good truck towing company. Bilingual driver Julio Almaraz very professional driver.
Long distance haulingSpecial vehicle towing+ Quality+ Professionalism+ Value
Derek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
They did an excellent job getting our big truck unstuck from the snow!
Special vehicle towing+ Punctuality+ Quality+ Professionalism
onLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Driver was amazing, fast, friendly and knowledgeable! He even gave me precise directions to my next stop. Didn't catch his name but he made a unfortunate situation tolerable.
Special vehicle towing
Corey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Professionalism
Ronald4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Quality+ Professionalism
Rich3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towingService not listed
odessaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Professionalism
Anthony4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Quality+ Professionalism
MeganLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Professionalism
Ray4 years ago★★★★
Rating only, no written review.
Special vehicle towing+ Professionalism
jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
AegidiusLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
Rodney11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Professionalism
Donnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
HaulingLong distance haulingSpecial vehicle towing+ Quality+ Professionalism
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Quality+ Professionalism+ Value
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
LONEWOLF3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
Marco1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Car towingFuel deliverySpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Professionalism
mike5 years ago★★★★★
Rating only, no written review.
Special vehicle towing
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
HaulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Mikheil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Quality+ Professionalism+ Value
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
JJ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality
Garrod2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
HaulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
DeadwoodLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
Keith5 years ago★★★★★
Rating only, no written review.
Long distance haulingSpecial vehicle towing+ Professionalism
Phillip2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Professionalism
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Punctuality+ Quality+ Professionalism
Imperialist69Local Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Professionalism
Stephen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Special vehicle towing+ Professionalism
MusicLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Car towingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 25%Overpriced 0%Not sure 47%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Special vehicle towing | 114 | — |
| Car towing | 96 | — |
| Hauling | 51 | — |
| Battery service | 23 | — |
| Long distance hauling | 22 | — |
| Car lockouts | 11 | — |
| Local hauling | 10 | — |
| Battery | 9 | — |
