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Enviro-Clean

Septic system service · Middletown, NY · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 66 septic tank servicesPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 31 Google reviews · 16 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Jul 2026latest review

Enviro-Clean at a glance

Google reviewers rate Enviro-Clean five stars based on thirty-one reviews, with the owner replying to only three percent of them. Customers frequently cite punctual arrivals, reasonable pricing, and professional communication during emergency septic pumping, clog clearing, and portable toilet rentals. Recurring themes include efficient handling of urgent requests and helpful advice regarding system maintenance. No common criticisms appear in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 31 reviews (97% five-star).
  • Reviews on this page: 31 Google reviews (28 with written comments).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: July 19, 2026.
  • Service: Septic Tank Service serving Middletown, New York.

Data from Google, last updated October 28, 2026.

Score profile vs other septic tank services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction95Reliability95Craft & service98Value100Momentum100Replies to reviews–Satisfaction: 95 (median 91)Reliability: 95 (median 87)Craft & service: 98 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)
Enviro-CleanSeptic Tank Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Enviro-Clean: 95/100 on this factor. Category median: 91.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Enviro-Clean: 95/100 on this factor. Category median: 87.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Enviro-Clean: 98/100 on this factor. Category median: 95.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Enviro-Clean: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Enviro-Clean: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–

Bar = this company · dark tick = category median.

Star ratings

31 Google reviews we collected

  • 5 stars3097%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 28 written reviews

  • Praise56100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price250%
  • Reasonable250%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1730%
  • Would recommend1425%
  • Speed & response1323%
  • Price & value611%
  • Quality & results35%
  • Honesty & trust35%

What customers talk about

We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “From the moment I called, Bob was profesional and extremely helpful.”
  • “Reliable honest I would gladly recommend this company used them more than once and I am extremely satisfied customer five stars and more”
  • “He was super efficient, took his time, and got everything emptied.”
  • “I was in a very tight spot and he made sure we got our septic back, same day and at a very reasonable rate.”
  • “Great Service!”
  • “Very reliable and responsible.”

People customers mention

  • Bob 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Enviro-Clean for 2 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Rapozo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great Service!! Had a septic issue during the evening and they picked up immediately & scheduled to come the next morning. Arrived during stated time window, even though there was an active snow storm/ice rain falling, and called to confirm their arrival 30min before. An absolute gentleman. Will be using these guys…

Paid $500–600Reasonable priceDrain cleaning

Photos

Customer reviews

5.0 ★★★★★ 31 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cindy Lanzetta9 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good. Pumped all of our 3 septic tanks. Professional, prompt and reasonable.

  • Price assessment: Reasonable price
  • Services: Service not listed
S T3 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bob came for an emergency septic service. He was super efficient, took his time, and got everything emptied. Very grateful. Thanks Bob!

Rapozo Family2 reviewsTotal number of Google reviews Rapozo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Service!! Had a septic issue during the evening and they picked up immediately & scheduled to come the next morning. Arrived during stated time window, even though there was an active snow storm/ice rain falling, and called to confirm their arrival 30min before. An absolute gentleman. Will be using these guys again should I need any septic tank maintenance.

  • Price assessment: Reasonable price
  • Price: $500–600
  • Services: Drain cleaning
maureen woodley2 reviewsTotal number of Google reviews maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reliable honest I would gladly recommend this company used them more than once and I am extremely satisfied customer five stars and more

  • Price assessment: Great price
  • Services: Service not listed
HECTOR GONZALEZ4 reviewsTotal number of Google reviews HECTOR has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Freindly straight to the point and job

  • Price assessment: Great price
Steven Sollas3 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the moment I called, Bob was profesional and extremely helpful. He was at my house and getting to work in just about an hour. This was my first time working with him and he went so far above and beyond what anyone could expect. I had my septic backing up into my house. I was in a very tight spot and he made sure we got our septic back, same day and at a very reasonable rate. Thank you for all your help. You have a customer for life

Evan MarksLocal Guide · 24 reviewsTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

True 24-hour service! Called them 9:30a on a Sunday morning for an emergency tank pump-out, and the truck was on-site by before noon. Very reliable and responsible. Even got their number from one of their competitors!

Jeff Kutno7 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bob did a great job. We had a clog and were without bathrooms. He was able to come on a Sunday and get the clog cleared and tank serviced. He gave great advice for the future health of our tank and was very professional. A+, I would highly recommend.

Margaret Hellstrom9 reviewsTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The experience of getting our underground oil tank abandoned with Enviroclean was so smooth and painless! They handled everything for the permit and were incredibly responsive and helpful throughout the entire process. I'd definitely recommend them to anyone.

Response from the owner · 2 years ago

Hello Margaret. This is Bob with Enviro Clean Septic Service. Just wanted to inform you that you left a review for the wrong company. Not sure where you are located but if you need your septic tank serviced I’d love to have you as a customer if you’re in my service area.

Luke Priddy8 reviewsTotal number of Google reviews Luke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent quality of work, and great advice on taking care of my system.

Enviro-Clean on Google Maps →

Business details

  • Address: 70 Coy Rd, Clintondale, NY 12515
  • Phone: (845) 883-5563
  • Service area: Middletown, NY