Pest control service · Albuquerque, NM · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%98+13.9Replies to reviews 7%100+7.1Momentum penalty79−2.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 14 erosion control servicesiPosition by Experts Score among all companies we track in this category. · better than 62%
4.9★★★★★686 Google reviews · 17 photos
95%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$58typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate EnviroGuard Pest Control 4.9 out of 5 based on 686 reviews, with the owner responding to 97% of them. Customers frequently praise the punctuality, communication, and thoroughness of technicians who explain services and address specific pest issues. However, some low-star reviews criticize the effectiveness of treatments, delayed follow-up visits, and difficulties regarding contract cancellation fees and billing practices.
Google rating: 4.9 out of 5 from 686 reviews (95% five-star).
Reviews on this page: 686 Google reviews (492 with written comments, 3 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 23, 2026.
Service: Erosion Control Service serving Albuquerque, New Mexico.
Data from Google, last updated October 26, 2026.
Score profile vs other erosion control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
EnviroGuard Pest ControlErosion Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EnviroGuard Pest Control: 85/100 on this factor. Category median: 86.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EnviroGuard Pest Control: 82/100 on this factor. Category median: 77.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 88.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EnviroGuard Pest Control: 98/100 on this factor. Category median: 98.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EnviroGuard Pest Control: 79/100 on this factor. Category median: 100.B
79
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EnviroGuard Pest Control: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
686 Google reviews we collected
4.9of 5
5 stars65395%
4 stars112%
3 stars30%
2 stars10%
1 star183%
Praise vs complaints
Phrases our text analysis found in 492 written reviews
98%praise
Praise74198%
Complaints172%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price7736%
Reasonable11354%
Overpriced63%
Not sure157%
$580% vs typical erosion control services
Middle half of what 155 customers paid ($45–$79) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude30640%
Quality & results20527%
Speed & response10314%
Communication7310%
Would recommend415%
Price & value182%
Honesty & trust122%
What customers talk about
We read 492 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service to my home was quick and professional and the technicians made sure to tell me what was done prior to leaving.”
“Great service, always calling ahead, prompt on service, never a hassle for me.”
“I’ve NEVER in my life had MORE bugs than I do now and they do not refund, customer service is terrible.”
“Appreciate his quick action and patience answering my questions.”
“The team was prompt, friendly, courteous, and listened to what I needed.”
“Highly recommend this business to neighbors and family!”
“I've been using eviroguard for about a year now and not only are they affordable but I love the fact that they use plant-based chemicals.”
“I called to cancel and was told I only had 3 days to cancel the service and that I would have to pay a cancelation fee of almost $300.”
“Also, he had a great personality, and made me feel like any questions or concerns would be answered honestly and quickly.”
“First of all lied about the costs, didn’t explain the contract.”
People customers mention
Patrick41 reviews
John6 reviews
Tyler5 reviews
Aaron5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired EnviroGuard Pest Control for 8 kinds of job. Pick one to see what they paid and said.
GeorgieLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Phenomenal service. Explained everything he was going to do. Checked nooks and crannies and gave me suggestions on caulking some spaces he saw. Super friendly and kind. Recommend him highly!
Brianna7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Great service, always calling ahead, prompt on service, never a hassle for me. If I want to do the inside I just call and schedule it! I hate bugs and they keep them away!
Michelle6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Benjamin from EnviroGuard Pest Control is amazing. I have tried other ways to get rid of bugs and they were unsuccessful. Benjamin came in sprayed everywhere for me and gave me tips so I would get them back. It has worked so well.
Jennifer5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The technicians made sure to introduce themselves prior to service after patiently waiting for me to corral and quiet my dogs. The service to my home was quick and professional and the technicians made sure to tell me what was done prior to leaving. For a first impression of the company they did marvelous work!
Paid $60–80Reasonable priceService not listed
C2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Patrick was polite, professional and very knowledgeable. Appreciate his quick action and patience answering my questions. 👍🏻
Paid $140–160Reasonable priceService not listed
diane11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Ben has serviced my home. He was professional and did in and outside of my home. Dusted the eves and placed roach sticks in my garage. Thank you Ben for being so efficient today.
Phenomenal service. Explained everything he was going to do. Checked nooks and crannies and gave me suggestions on caulking some spaces he saw. Super friendly and kind. Recommend him highly!
Thank you for the fantastic feedback! It’s wonderful to hear that you had such a positive experience with our service. We're glad that our team member took the time to explain everything and provide helpful suggestions. Your recommendation means a lot to us!
Catherine JohnsonLocal Guide · 42 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Response from the owner · 2 weeks ago
Thank you for your kind words! We're glad to hear that you found our team member professional and informative. It’s always our goal to provide excellent service and helpful insights. Your feedback is truly appreciated!
Janyce14 reviewsiTotal number of Google reviews Janyce has written across all businesses on Google Maps, not just this one.
Thank you for your wonderful feedback, Janyce! We're pleased to hear you had a positive experience with our team. It's great to know that our staff's professionalism and friendliness made an impression. Your support means a lot to us!
Brianna Nichols7 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Great service, always calling ahead, prompt on service, never a hassle for me. If I want to do the inside I just call and schedule it! I hate bugs and they keep them away!
Thank you for your fantastic review, Brianna! We're delighted to hear that you appreciate our prompt service and proactive communication. It’s great to know that we’re helping keep the bugs at bay for you. If you ever need anything else, just give us a shout!
Michelle Sena6 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Benjamin from EnviroGuard Pest Control is amazing. I have tried other ways to get rid of bugs and they were unsuccessful. Benjamin came in sprayed everywhere for me and gave me tips so I would get them back. It has worked so well.
Thank you for your kind words! We're delighted to hear that Benjamin made such a positive impact on your pest control experience. It's great to know his advice and service have been effective for you. Your satisfaction is what we strive for!
Jennifer Kneifl5 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
The technicians made sure to introduce themselves prior to service after patiently waiting for me to corral and quiet my dogs. The service to my home was quick and professional and the technicians made sure to tell me what was done prior to leaving. For a first impression of the company they did marvelous work!
Price assessment: Reasonable price
Price: $60–80
Services: Service not listed
Response from the owner · 2 months ago
Thank you for the kind words! We're delighted to hear that our technicians made a great first impression by introducing themselves and ensuring your dogs were comfortable. It's wonderful to know you found their service quick and professional while keeping you informed throughout the process. Your feedback is truly appreciated!
C Coca-Cola2 reviewsiTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Patrick was polite, professional and very knowledgeable. Appreciate his quick action and patience answering my questions. 👍🏻
Price assessment: Reasonable price
Price: $140–160
Services: Service not listed
Pest type: Ants, Cockroaches, Spiders, Mosquitoes, Other
Response from the owner · 2 weeks ago
Thank you for your kind words! We're delighted to hear that Patrick made such a positive impression with his politeness, professionalism, and knowledge. It's great to know he was able to address your questions effectively. Your feedback is truly appreciated!
Dale Hagin9 reviewsiTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Thank you for your kind words! We're delighted to hear that you found Patrick friendly and easy to work with. We appreciate your feedback and hope you had a great experience with us!
diane hernandez11 reviewsiTotal number of Google reviews diane has written across all businesses on Google Maps, not just this one.
Ben has serviced my home. He was professional and did in and outside of my home. Dusted the eves and placed roach sticks in my garage. Thank you Ben for being so efficient today.
Price assessment: Reasonable price
Price: $40–60
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 2 years ago
Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!
Ronne Mercer3 reviewsiTotal number of Google reviews Ronne has written across all businesses on Google Maps, not just this one.
Thank you for your kind words, Ronne! We're pleased to hear that you found our service thorough and professional. Your feedback is greatly appreciated!
