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Environmental Affairs, LLC

Asbestos testing service · Royal Oak, MI · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%57+36.2Reliability 28%29+8.2Replies to reviews 8%51+4.2Experts Score= 49Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#125 of 128 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 2%
4.5 ★★★★★ 32 Google reviews
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
Feb 2026latest review

Environmental Affairs, LLC at a glance

Google reviewers rate Environmental Affairs, LLC 4.5 out of 5 based on 32 reviews, with the owner replying to 16 percent of them. Clients frequently praise the company for prompt scheduling, clear communication, and transparent pricing during asbestos testing and abatement services. Workers are described as professional and thorough, often providing detailed explanations and quick turnaround times for lab results. However, a recurring criticism in low-star reviews involves rude phone interactions and unprofessional attitudes, with one complaint alleging the owner failed to follow through on prior agreements.

  • Google rating: 4.5 out of 5 from 32 reviews (88% five-star).
  • Reviews on this page: 32 Google reviews (29 with written comments).
  • Owner responses: the business replied to 16% of reviews.
  • Most recent review: February 23, 2026.
  • Service: Hazardous Material Removal Service serving Royal Oak, Michigan.

Data from Google, last updated November 1, 2026.

Score profile vs other hazardous material removal

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction57Reliability29Craft & service–Value–Momentum100Replies to reviews51Satisfaction: 57 (median 93)Reliability: 29 (median 92)Momentum: 100 (median 100)Replies to reviews: 51 (median 69)
Environmental Affairs, LLCHazardous Material Removal median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Environmental Affairs, LLC: 57/100 on this factor. Category median: 93.C
57
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Environmental Affairs, LLC: 29/100 on this factor. Category median: 92.D
29
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Environmental Affairs, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Environmental Affairs, LLC: 51/100 on this factor. Category median: 69.C
51

Bar = this company · dark tick = category median.

Star ratings

32 Google reviews we collected

  • 5 stars2888%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star413%

Praise vs complaints

Phrases our text analysis found in 29 written reviews

  • Praise5592%
  • Complaints58%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1525%
  • Speed & response1423%
  • Would recommend1220%
  • Quality & results712%
  • Communication47%
  • Price & value47%
  • Honesty & trust47%

What customers talk about

We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “His son's came to do the work and were efficient and friendly, again, explaining what and how they would be completing the job.”
    “Extremely rude over the phone.”
  • “Mike explained everything to me in terms I could understand and test results needed came in quickly.”
  • “Highly highly recommend this company for any sort of asbestos needs.”
  • “They have done amazing work got it done effectively as possible and communication was nice”
  • “Mike did a great job in explaining the details and what to expect in regards to taking out our basement floor and ceiling tiles.”
  • “Easy to get a hold of, super fast turn around time, honest test results, and extremely competitively priced compared to other local abatement companies.”
  • “They were honest and upfront and provided all licenses for the job.”

People customers mention

  • Mike 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ThorkillLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had them remove asbestos on a hard to reach duct in my basement. The process was quicker than expected and everything went really smoothly. The team was happy to answer any questions I had and showed me how they planned to remove everything safely. I'm very happy with the service. No complaints.

Nort10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Environmental Affairs, LLC is a great company to work with. Mike explained everything to me in terms I could understand and test results needed came in quickly. His son's came to do the work and were efficient and friendly, again, explaining what and how they would be completing the job. A small thing, but I…

Connor13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ive done my research, these guys are the best around. Easy to get a hold of, super fast turn around time, honest test results, and extremely competitively priced compared to other local abatement companies. Got me lab certified results in 24 hours, no asbestos detected. Highly highly recommend this company for any sort of asbestos needs.

DeathLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They have done amazing work got it done effectively as possible and communication was nice

RalphealLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike and Environmental Affairs are perhaps the best company that provide these services in all of Michigan. Super information, experts and were very courteous & professional. Highly recommend!

Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike and the team were very helpful and efficient. They were honest and upfront and provided all licenses for the job. Highly recommend!

Customer reviews

4.5 ★★★★★ 32 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Thorkill the RedLocal Guide · 31 reviewsTotal number of Google reviews Thorkill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had them remove asbestos on a hard to reach duct in my basement. The process was quicker than expected and everything went really smoothly. The team was happy to answer any questions I had and showed me how they planned to remove everything safely. I'm very happy with the service. No complaints.

Nort10 reviewsTotal number of Google reviews Nort has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Environmental Affairs, LLC is a great company to work with. Mike explained everything to me in terms I could understand and test results needed came in quickly. His son's came to do the work and were efficient and friendly, again, explaining what and how they would be completing the job. A small thing, but I truly appreciated that they parked their vehicle so that I could easily get out of my garage, if needed. Job from start to finish took place in a very timely manner.

Connor Schupbach13 reviewsTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ive done my research, these guys are the best around. Easy to get a hold of, super fast turn around time, honest test results, and extremely competitively priced compared to other local abatement companies. Got me lab certified results in 24 hours, no asbestos detected. Highly highly recommend this company for any sort of asbestos needs.

Response from the owner · 11 months ago

Thank you Connor. Mike

Mad V7 reviewsTotal number of Google reviews Mad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike was great and really helped out , no asbestos detected 👍🏻🙏🏻

JORDAN HANDYLocal Guide · 23 reviewsTotal number of Google reviews JORDAN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome custome service, Very informative and willingness to help!

Death Scar187Local Guide · 66 reviewsTotal number of Google reviews Death has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They have done amazing work got it done effectively as possible and communication was nice

Response from the owner · a year ago

I appreciate the 5* review. Death Scar 187 does not ring a bell? Thank you, Mike

Taito _O5 reviewsTotal number of Google reviews Taito has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Horrible customer service. Extremely rude over the phone. Don't bother

Response from the owner · a year ago

Thanks Taito I was at a jobsite and my attention was on my employees not your call. Now I know if I'm on a lobster all calls go to voicemail. Thank you

RalphealLocal Guide · 78 reviewsTotal number of Google reviews Ralpheal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike and Environmental Affairs are perhaps the best company that provide these services in all of Michigan. Super information, experts and were very courteous & professional. Highly recommend!

Peter Sanders5 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mike and the team were very helpful and efficient. They were honest and upfront and provided all licenses for the job. Highly recommend!

Response from the owner · 2 years ago

Thank you Peter. Good luck with your new home.

Shynu Varghese5 reviewsTotal number of Google reviews Shynu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks Dr. Mike Piddington and team . Glad that i called environmental affairs and made the right decision .They provided the service as promised and a very experienced team. Highly recommend them.

Response from the owner · 2 years ago

Thank you Shynu. Vermiculite jobs are our specialty. Mike

Environmental Affairs, LLC on Google Maps →

Business details