How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREEP Auto Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #199Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,055 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired EP Auto Repair for 8 kinds of job.
EP Auto Repair for auto engine diagnostic
Clear ✕All 57 Google reviews tagged “Auto engine diagnostic”
EP Auto did an awesome job!
EP takes care of me for a reasonable rate every time.
We have relied on EP Auto for our auto-service needs since 1994. Eric and his team are fantastic, their integrity is solid gold, there has never been a problem with our cars that they couldn't help us resolve! We have six daughters and a son. As each of them left our nest and bought their first used cars, they…
I have trust issues with mechanics. E&P has proven honest to me for several years now. This last trip they code is pulled said I needed a new turbocharger. They rechecked it and said I just needed a clean up and refresher. Could of hung me for couple of grand, did the job for 225. Excellent service.
Good honest shop Often give customer choices of the repairs needed
You will not find a better mechanic in Orem. This place came recommended by a family friend that has been going there for 15 years. EP Auto is trustworthy and fair in their pricing. They know what they are doing. They took the time to explain everything that was going on with my car and charged a very reasonable…
I have been bringing my cars to EP Auto for years because I know I will get honest assessments and the highest quality of work on my vehicles. I recommend EP Auto to my family and friends with 100% confidence because honesty, great service, and affordability that I have experienced over the years will be extended to…
Best shop in Utah. Been taking all my cars to EP for over 30 years.
Great people who give value for your money
We've used EP Auto for over 10 years. Eric and his team always do great work!
Always good to work with and at a fair price. I appreciate their honesty and integrity. This is the only auto repair place we use.
Great service!
I always leave EP Auto feeling totally confident that the work they have done is what my vehicle needed and aren't continually harangued to do additional work I had no idea of the need or relevance.
Very knowledgeable. Always fair.
These guys are awesome came in for a bunch of services and an inspection. They called back and let me know I don’t need some of the services. Super honest and quick. Would recommend again.
I have a been a customer for years. Most recently I had them check on a airbag light and they were able to diagnose and fix it. The prices are always fair and I wouldn't go to anyone else.
I’ve been using Ep Auto for the last 15 years. They are honest, knowledgeable, the best of the best. Their prices are fair, and they do an amazing job!!!!
Eric and his team always do outstanding work. Work is always done, on-time, as quoted with no surprises. What I like best is the fact that I dont get pushed for extra work that my car doesn't need. Sometimes I've taken my car in for what turns out to be a simple diagnostic reset and they dont even charge me!
Eric has been my family's mechanic for many years. Their team is honest, and good at what they do. Eric doesn't take anyone's bull so if you, yourself, are honest and nice, that helps with all interactions. If you are in the tech sector (like me) and complain about mechanics' prices, then think about this: you may…
We've been going to E.P. Auto since the late 1980s. We have always received honest, truthful, expert care for our vehicles, and we've always been treated with respect and friendliness. Eric Patten and staff have never tried to sell us anything we didn't need, and always let us know how long to expect before we'd…
Great experience. We've used EP Auto for years. They're quick, competent, and honest. I wouldn't hesitate to recommend them.
Recommended by several folks. They were right. This was a good mechanic. Took 10 days to get the car in but once the date came they were quick and efficient with a fair price for the work done.
I recommend all of my family and friends to go to EP Auto Repair. They are honest and work very quickly to get my vehicle back too me. The last time I was there they told me it would be about 10 days before they would get to my vehicle, to my surprise, they had it diagnosed and fixed by the end of that working day. They are the best!
The guys at EP Auto were able to find the answer to a problem that I have been trying to solve for several months . I had even taken it to the dealership and the dealership couldn’t find a solution. The people at EP Auto are very knowledgeable, helpful, friendly, and efficient. I have been using EP Auto for many…
Really appreciated transparency and communication from EP Auto, they told me what needed immediate attention, and what didn’t. Work done on my car was also very well done, drives like a dream. Highly recommended, especially if you drive a Chevy Volt! My only concern was timeframe, I had my car in for six days, and…
I have had EP service my vehicles for over 20 years and have always been pleased with their service and attention that they give my vehicles!
It is a busy place, so plan in advance for an appointment. The owner Eric Patton is smart, efficent and the most honest and mechanic on the planet. I highly recommend EP Auto at my own discomfort in getting my car and truck in for service. Been going to EP for three decades.
Trusted service over many years!
El servicio es muy profesional sinceramente los felicito
These guys work fast and hard, not tricks. They don't waste your time. Best mechanic in Utah
They were great. Highly recommended
Problem was quickly diagnosed
EP auto is a very reputable place, they have over a week wait list and it is worth it. I was able to drop my car off and they listened as I told them my car issues and then immediately at work on my car with high priority due to my appointment. They diagnosed and called me with the repair Options in less than the…
Great diagnostics on older Ford, found and fixed a wiring issue that another repair place didn’t want to deal with. Phoned with estimate that was reasonable and then quickly repaired. I’ll definitely use them again
EP auto has great service! They are good at communicating the issues and when the work will be completed. Their prices are always fair. I have used them for years and would highly recommend them.
Awesome service. Very trustworthy. Good prices.
I love EP! We’ve used them for years when our daughter was in school, then we’ve used them since we moved here after retirement. Great service, good advice, never do work without checking with us first, reasonable pricing. They’re great!!!
Fast, professional, honest and affordable! Used them for years and will continue to!
EP Auto has handled our car repairs through 3 generation s now. They are reliable, do outstanding work, have great costumer service, and go above and beyond! I can't recommend highly enough since there are only 5 stars... because they deserve at least 10 stars! Highly recommend!!
We have been taking our vehicles to EP Auto for over 25 years. They perform excellent work and are honest in their diagnosis and billing. If you are looking for a great mechanic, your Google search should end here.
There’s a reason EP Auto has been in business as long as they have & have a waiting list to get in for repairs! Excellent & quick service once they have your car, fair pricing, and courteous technicians. You may have to wait a bit to get your car in their schedule because they are in such high demand, but if you can - do it!
Originally had my repair done at a Toyota Dealer while driving out of town. The Toyota fix failed after 2 days. Took it to EP Auto and they fixed it for for good using the right parts. Did a fantastic job at less than 1/2 the price. Very honest and reliable.
My engine was Miss-firing and the mechanics over at EPAuto found the problem and ordered OEM parts, and tested it and made sure that everything was running the way it should. They even doubled checked it. EPAuto was professional and kept me in the loop as to what they were doing.
The guys at EP Auto have always treated us well. They explain everything in detail prior to doing it. I would recommend them to anyone.
Quick, honest, and fair. EP Auto has alway treated me good. I won’t go anywhere else.
We have been going to EP auto for almost 20 years because they are honest mechanics, reasonably priced, efficient experts and they consistently take care of our whole family’s auto needs. My daughter comes down from Ogden to have her car repaired because she knows the price will always be fair; and I am weekly…
There's a reason you might have to wait for an appt here. Great service, thorough, and great communication. I am so glad this place was recommended to me!
I have been taking my cars here since it first opened - 20+ years? They do great work for a fair price. I have never been disappointed. I recently dropped my car off because it would only start via jumping. A parts store told me it was the alternator - so that is what I told EP Auto. Turns out it was just dirty…
I cannot say enough good things about this place, and I will never go anywhere else! They are so honest and don't try to trick you into overpaying, which I appreciate as someone not knowing much about cars. They keep you up on progress and work quickly. truly the best!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 121 | — |
| Oil change | 84 | — |
| Electrical repair | 63 | — |
| Auto maintenance | 60 | — |
| Auto engine diagnostic | 56 | — |
| Engine repair | 56 | — |
| Brakes | 43 | — |
| Vehicle Inspection | 39 | — |
