Experts Reviews · Company report
EP Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

EP Auto Repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #199Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,055 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EP Auto Repair is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EP Auto Repair is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EP Auto Repair is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EP Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EP Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EP Auto Repair is better than 20% of auto repair shops.D
20

Reviews for your job

Customers hired EP Auto Repair for 8 kinds of job.

EP Auto Repair for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 139
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 64 Google reviews tagged “Electrical repair” · showing 40

Roger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I have had them do several repairs for me, I have always felt like I can trust them. They are friendly and do great work at a fair price. thanks guys.

Reasonable priceElectrical repair
Gary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The liftgate mechanism on my SUV failed. I drove into EP Auto and explained the problem. Within three days The part wasat the shop and the repair was completed in 20 Minutes. Great service. Very cordial mechanics and reasonable price

Reasonable priceElectrical repairService not listed
Roy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Unbelievable customer service

Great priceElectrical repair
StephenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ep auto has always done quality work at a fair price and always bends over backwards for there customers

Reasonable priceElectrical repair
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Everything went as planned and exceeded expectation, both in scope and price.

Great priceElectrical repair
Valentin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My truck (GMC Sierra) was parked for a couple of months because I didn't have $6,000 to replace the engine ( which was the diagnostic from my previous mechanic) a good friend recommended EP Auto and in about an hour they came out with a diagnosis, a couple of minor things with a total of $247, I couldn't believe…

Customer photo from Valentin's review
Great priceElectrical repair
Calen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brought my car down because I was having issues with my AC, they took a look and found the problem in no time and were able to fix it quickly. I was thoroughly impressed because it turned out to be a burnt out relay and connection wire. It's been working incredibly well since!

Great priceElectrical repairA/C installation & repair
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We trust EP auto and the work they do for us. We also love that they don’t have us do work that is not immediately necessary. Car repairs are expensive enough. It’s nice to not be hoodwinked in to doing more then needed.

Great priceElectrical repair
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have relied on EP Auto for our auto-service needs since 1994. Eric and his team are fantastic, their integrity is solid gold, there has never been a problem with our cars that they couldn't help us resolve! We have six daughters and a son. As each of them left our nest and bought their first used cars, they…

Great priceElectrical repairAir & cabin filter replacementExhaust
walrapunlimited3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Epauto is awesome!!!!!!!

Electrical repairAuto A/C recharge
Wesley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been going to EP Auto for over 25 years, it's the only repair shop I use. Eric and his staff are always fantastic to work with. I've never had a problem with their service and I believe that their prices are fair. The best thing is the level of trust I have with them, I never have any concerns with working with them.

Reasonable priceElectrical repair
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

EP Auto is thorough and very helpful. They never stop with just a quick fix but keep checking until they find all potential problems. Their mechanics are knowledgeable and reliable

Reasonable priceCarburetor cleaningElectrical repair
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been bringing my cars to EP Auto for years because I know I will get honest assessments and the highest quality of work on my vehicles. I recommend EP Auto to my family and friends with 100% confidence because honesty, great service, and affordability that I have experienced over the years will be extended to…

Great priceTransmissionElectrical repairAir & cabin filter replacement
A1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Best shop in Utah. Been taking all my cars to EP for over 30 years.

Great priceA/C installation & repairAir & cabin filter replacementAuto A/C recharge
FrancescaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

They are excellent professionals. We feel fortunate to have them in our community. They work quickly and efficiently every time I come in.

Electrical repairAuto A/C replacement
Bart2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great guys and one of the most honest shops in the valley. Thanks Eric

Great priceElectrical repairOil change
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had them work on some electrical issues. They did a great job communicating through the process and got the job done quickly .

Customer photo from Mike's review
Reasonable priceElectrical repair
OkoiLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

Great people who give value for your money

Reasonable priceElectrical repairExhaustGeneral repairs & maintenance
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thank you guys for all your hard work that you guys put in fixing my Toyota tundra! Appreciate the professionalism at this mechanic shop! They always get the job done in a timely efficient manner! And do a really great job working on both of our vehicles. Very trust worthy!! Thank’s again EP Auto!…

Electrical repairElectricalBrakes
CullenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

In spite of the 'holiday crush', Eric managed to squeeze my wheels into the shop. Taking into account the age and condition of my SUV, I was on the road again without feeling like I'd been overcharged for non-essential repairs.

Great priceElectrical repairAuto power window repairGeneral repairs & maintenance
SGT.Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service was performed great. The younger guy, with curly hair, at the counter clearly was having a bad day or hates his job. He responded to every customer with annoyance. The older guy at the counter was nice and pleasant to everyone.

Not sureElectrical repair
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The job was done successfully and in good time. And they are very good to work with there.

Reasonable priceElectrical repair
Stan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Good info up front. Very convenient to leave my car overnight. Service done on time.

Reasonable priceElectrical repair
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Top professionals and above all trustworthy. I feel at ease when I have my vehicle service by them. Thank you!👍

Electrical repair
Clayton9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eric and the guys at EP are everything you read in their reviews. Will never use another mechanic.

Great priceElectrical repair
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very knowledgeable. Always fair.

Great priceElectrical repairAuto engine diagnostic
Cecilia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been using Ep Auto for the last 15 years. They are honest, knowledgeable, the best of the best. Their prices are fair, and they do an amazing job!!!!

TransmissionElectrical repairSteering & suspension repair
Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, fair and highly skilled

Electrical repairAuto power window repair
Sky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eric and his team always do outstanding work. Work is always done, on-time, as quoted with no surprises. What I like best is the fact that I dont get pushed for extra work that my car doesn't need. Sometimes I've taken my car in for what turns out to be a simple diagnostic reset and they dont even charge me!

Electrical repairAuto engine diagnosticEngine repair
RogerLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eric has been my family's mechanic for many years. Their team is honest, and good at what they do. Eric doesn't take anyone's bull so if you, yourself, are honest and nice, that helps with all interactions. If you are in the tech sector (like me) and complain about mechanics' prices, then think about this: you may…

TransmissionElectrical repairAir & cabin filter replacement
Travis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great experience. We've used EP Auto for years. They're quick, competent, and honest. I wouldn't hesitate to recommend them.

A/C installation & repairAuto engine diagnosticElectrical repair
Sir5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They worked long and hard to make sure that my car was properly fixed, and it paid off!

Electrical repairTransmission
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys at EP Auto were able to find the answer to a problem that I have been trying to solve for several months . I had even taken it to the dealership and the dealership couldn’t find a solution. The people at EP Auto are very knowledgeable, helpful, friendly, and efficient. I have been using EP Auto for many…

Auto brake repairAuto brake replacementAuto emissions testing
Aaron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used EP for years with all my cars. Totally trust their opinions, assessments and pricing. 100% recommend.

Auto A/C rechargeAuto brake repairAuto maintenance
val3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As usual the work was completed in a short time, I feel I could rely on them to repair any of my three cars with any problems. I have full confidence in their expertise! Val Lindsay

Electrical repair
al10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our families have been using your company since you opened for business three generations we always save a lot of money & have peace of mind that our cars are safe thanks.

Electrical repairTransmission
RebeccaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I needed my car towed to EP auto. They have a tow driver they work with and he was awesome. EP auto only had my car for one day. They were very fast getting the repairs done. Steve called me as soon as my car showed up to their shop. They were also quick to let me know what repairs needed to be done and got started…

Auto brake repairElectrical repairGeneral repairs & maintenance
Aubrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They're skilled & trustworthy and I travel 2 hours to use them because no one near me compares. So grateful they were able to find and fix the electrical and a/c problems causing my engine to shut down. I'd been to other mechanics and they never could properly diagnose or fix the issue. Waste of money to go anywhere else!

Air conditioningElectricalElectrical repair
AndrewLocal Guide · 209 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They've done a great job with our cars and have been very upfront about cost of repairs, but recently they seem overwhelmed and you can't get an appointment within a week.

Electrical repairEngine repairVehicle Inspection
Rafael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

El servicio es muy profesional sinceramente los felicito

Customer photo from Rafael's review
Auto engine diagnosticElectrical repairTransmission repair

Show more electrical repair reviews (24 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 1%Not sure 2%

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