How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREEP Auto Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #199Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,055 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired EP Auto Repair for 8 kinds of job.
EP Auto Repair for general repairs & maintenance
Clear ✕All 122 Google reviews tagged “General repairs & maintenance” · showing 60
Always a great experience very productive professional people greade A work i was referred there by a friend thats be going through EP for years and ive became a life long customer as well you get honest work for honest pay they won't let you down thanks EP
Eric and his team were great. They were able to diagnose and fix a significant issue with my rear differential and axle on my 67 Mustang. Thank you!
These guys are awesome - quick, fair and most important, people you can trust and count on. Love Eric and the gang.
Quick and honest. They’ll tell me if something can be held off being fixed a little longer to save me money and make me aware of things I didn’t realize were on the verge of breaking. They also make sure I’m okay paying for fixes before doing them. My family has been going to them for decades for good reason!
There's a reason my family has used EP Auto for over 10 years! Every time we've needed repairs the service has been incredible and fairly priced. They've saved me a couple of times, and I'd recommend them to anybody!
They’re always quick and answer all my questions. Glad I found EP Auto!!
Always love EP Auto. Everyone should go to them.
They diagnosed and fixed a problem that our vehicle has had for years. I am so pleased with their work! They are quite busy so we had to book an appointment about two weeks in advance. But it was worth it.
Tires, alignment, lube and oil. Very helpful and professional.
Super responsive and knowledgeable. Had my valve gasket replaced along with a few other small but critical items that kept my car running smooth.
We are always very happy with the service we get at EP auto. It is always fast, high quality, and reasonably priced. These guys are great! (Just repeating this review again. EP Auto is does great work!)
EP Auto consistently takes such good care of my car. I needed an alignment and they worked that it to their schedule when I brought my car in for the 60,000 mile check up. It drives beautifully now! In addition , I love that they DON’T insist on doing things that don’t need to be done at this time. And they always…
We have relied on EP Auto for our auto-service needs since 1994. Eric and his team are fantastic, their integrity is solid gold, there has never been a problem with our cars that they couldn't help us resolve! We have six daughters and a son. As each of them left our nest and bought their first used cars, they…
EP Auto is the best! They are reasonably priced and they don’t suggest any unnecessary repairs. They offer me several maintenance options and give good advice.
Excellent experience! They were honest and didn’t try to sell me stuff I didn’t need. They are my new go-to repair shop!
I have trust issues with mechanics. E&P has proven honest to me for several years now. This last trip they code is pulled said I needed a new turbocharger. They rechecked it and said I just needed a clean up and refresher. Could of hung me for couple of grand, did the job for 225. Excellent service.
Eric is the best! He saved me $1840 by properly diagnosing and replacing a couple of parts connected to my headlight when the dealership wanted to charge me $2000 to replace the entire assembly. I’ve been to Eric several times for various cars. Top service every time.
EP Auto is the best auto repair shop I’ve ever had work on my vehicles. I highly recommend them!
Been coming here for 30 years and always had wonderful service. Have referred them to serval different friends and family.
Always pleased ! I have a Jaguar and I won’t let any anybody else touch or work on my car but EP motor.
They fixed my door and gave me some good advice. Their prices are fair and you can trust them.
Service was quick and efficient. They answered all of my questions and were very helpful.
I have been bringing my cars to EP Auto for years because I know I will get honest assessments and the highest quality of work on my vehicles. I recommend EP Auto to my family and friends with 100% confidence because honesty, great service, and affordability that I have experienced over the years will be extended to…
EP Auto has been servicing my family for over 25 years. They truly feel like family. I live in Salt Lake City but still make the trek to Orem because I trust Eric through and through.
Always great service & honest pricing
Great people who give value for your money
Eric and team do great work! Have been taking my vehicles there for over 30 years. Reliable and honest.
Great service, as usual! Trusted!
Great service and pricing. But most importantly, people I trust!
In spite of the 'holiday crush', Eric managed to squeeze my wheels into the shop. Taking into account the age and condition of my SUV, I was on the road again without feeling like I'd been overcharged for non-essential repairs.
We've used EP Auto for over 10 years. Eric and his team always do great work!
Eric and his team at EP Auto are exactly what you want for Auto Repair--Honest, Fair, and Reasonably-Priced! I'm grateful I found them (highly recommended by some of my colleagues at work), and I don't hesitate to recommend them to anyone I care about.
These guys are great, my whole family goes there and I have for at least 15 years now. Eric knows his stuff and Steve is wonderful. I only wish I lived closer.
Friendly, trustworthy, they go above and beyond, quick turnaround and cost friendly. LOVE THEM! They will be my go to every time.
Eric and his team of professionals are top notch! These guys at EP Auto take pride in treating their customers like family as well as taking their work very serious. We live in Sandy but travel all the way down to EP to get the responsibility and Value EP Auto delivers. They just saved me a bit over a thousand $$$…
Great service!
I’m so grateful to have an auto mechanic shop I can trust to only do what is needed and fair about the cost. I highly recommend Dave Spice.
These guys are awesome came in for a bunch of services and an inspection. They called back and let me know I don’t need some of the services. Super honest and quick. Would recommend again.
These guys are excellent. I trust them more than anyone else. The cost is more than competitive - in fact it’s low, considering they do repairs right the first time. On this last visit I had a squeaky engine for maybe 6 months. I finally got it in to them and they had it fixed and ready within a couple hours. And it…
Best service anywhere and reasonable. They dud emissions on my car and rotated my tires, sold me tires for my wifes car, and their service is the best!
Eric has been my family's mechanic for many years. Their team is honest, and good at what they do. Eric doesn't take anyone's bull so if you, yourself, are honest and nice, that helps with all interactions. If you are in the tech sector (like me) and complain about mechanics' prices, then think about this: you may…
This place is great. They are reasonably priced and honest. They explained what was wrong and fix it timely. Great people. Totally recommend!
Very helpful , professional and trustworthy. They did a great job, the work was done in a timely manner and I am very satisfied with the service they provided for me . I highly recommend them !!
We've been going to E.P. Auto since the late 1980s. We have always received honest, truthful, expert care for our vehicles, and we've always been treated with respect and friendliness. Eric Patten and staff have never tried to sell us anything we didn't need, and always let us know how long to expect before we'd…
Everyone from my work has been using EP for 20 years +, excellent service every time. Fast, fair, and honest.
35 years with EP Auto as our car technicians. They have always provided value and they are respectful. Recently had a problem with electrical and had to have our car towed to EP. Quickly diagnosed that week needed a new battery. Quick turnaround time. We were in and out in 45 minutes.
I can always count on excellent service. They are not just excellent mechanics. They are some of my best friends. They take care of my vehicle as if it was their own. I couldn’t ask for better service. I have said it before and it is the same for my most recent service. Top notch all the way.
EP was recommended 5 years ago and I have done business there since then and always pleased with the results.
Best customer service. The mechanics are professional, honest and provide top quality work. I’ve been having all my cars serviced at EP AUTO since high school. Recommend them to anyone.
These guys go the extra mile and put things in good working order they are amazing everyone should pay this shop a visit there friend and we will be back for sure.. great shop to do business with..
Great experience. We've used EP Auto for years. They're quick, competent, and honest. I wouldn't hesitate to recommend them.
I saved a few hundred dollars compared to what the dealership quote was. They were honest, and fixed what needed to be fixed. Honest, and quality repair shops are difficult to find these days, so they have my business from now on.
EP Auto has been our go-to auto mechanic for years. They are fair with pricing and quick to complete the services.
The guys at EP Auto were able to find the answer to a problem that I have been trying to solve for several months . I had even taken it to the dealership and the dealership couldn’t find a solution. The people at EP Auto are very knowledgeable, helpful, friendly, and efficient. I have been using EP Auto for many…
I was very pleased with my experience with EP Auto. Other shops could not (or, I think would not) find the issue, but EP Auto found the problem and fixed it for less than they quoted me! Two big thumbs up!
I've used EP for years with all my cars. Totally trust their opinions, assessments and pricing. 100% recommend.
EP is where I almost always take my car. Quality work. Fair prices. The only negative is that they are so in demand that it can sometimes be difficult to get service scheduled.
I needed my car towed to EP auto. They have a tow driver they work with and he was awesome. EP auto only had my car for one day. They were very fast getting the repairs done. Steve called me as soon as my car showed up to their shop. They were also quick to let me know what repairs needed to be done and got started…
Really appreciated transparency and communication from EP Auto, they told me what needed immediate attention, and what didn’t. Work done on my car was also very well done, drives like a dream. Highly recommended, especially if you drive a Chevy Volt! My only concern was timeframe, I had my car in for six days, and…
I have had EP service my vehicles for over 20 years and have always been pleased with their service and attention that they give my vehicles!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 121 | — |
| Oil change | 84 | — |
| Electrical repair | 63 | — |
| Auto maintenance | 60 | — |
| Auto engine diagnostic | 56 | — |
| Engine repair | 56 | — |
| Brakes | 43 | — |
| Vehicle Inspection | 39 | — |
