How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREEP Auto Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #199Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,055 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired EP Auto Repair for 8 kinds of job.
EP Auto Repair for general repairs & maintenance
Clear ✕All 122 Google reviews tagged “General repairs & maintenance” · showing 100
Always a great experience very productive professional people greade A work i was referred there by a friend thats be going through EP for years and ive became a life long customer as well you get honest work for honest pay they won't let you down thanks EP
Eric and his team were great. They were able to diagnose and fix a significant issue with my rear differential and axle on my 67 Mustang. Thank you!
These guys are awesome - quick, fair and most important, people you can trust and count on. Love Eric and the gang.
Quick and honest. They’ll tell me if something can be held off being fixed a little longer to save me money and make me aware of things I didn’t realize were on the verge of breaking. They also make sure I’m okay paying for fixes before doing them. My family has been going to them for decades for good reason!
There's a reason my family has used EP Auto for over 10 years! Every time we've needed repairs the service has been incredible and fairly priced. They've saved me a couple of times, and I'd recommend them to anybody!
They’re always quick and answer all my questions. Glad I found EP Auto!!
Always love EP Auto. Everyone should go to them.
They diagnosed and fixed a problem that our vehicle has had for years. I am so pleased with their work! They are quite busy so we had to book an appointment about two weeks in advance. But it was worth it.
Tires, alignment, lube and oil. Very helpful and professional.
Super responsive and knowledgeable. Had my valve gasket replaced along with a few other small but critical items that kept my car running smooth.
We are always very happy with the service we get at EP auto. It is always fast, high quality, and reasonably priced. These guys are great! (Just repeating this review again. EP Auto is does great work!)
EP Auto consistently takes such good care of my car. I needed an alignment and they worked that it to their schedule when I brought my car in for the 60,000 mile check up. It drives beautifully now! In addition , I love that they DON’T insist on doing things that don’t need to be done at this time. And they always…
We have relied on EP Auto for our auto-service needs since 1994. Eric and his team are fantastic, their integrity is solid gold, there has never been a problem with our cars that they couldn't help us resolve! We have six daughters and a son. As each of them left our nest and bought their first used cars, they…
EP Auto is the best! They are reasonably priced and they don’t suggest any unnecessary repairs. They offer me several maintenance options and give good advice.
Excellent experience! They were honest and didn’t try to sell me stuff I didn’t need. They are my new go-to repair shop!
I have trust issues with mechanics. E&P has proven honest to me for several years now. This last trip they code is pulled said I needed a new turbocharger. They rechecked it and said I just needed a clean up and refresher. Could of hung me for couple of grand, did the job for 225. Excellent service.
Eric is the best! He saved me $1840 by properly diagnosing and replacing a couple of parts connected to my headlight when the dealership wanted to charge me $2000 to replace the entire assembly. I’ve been to Eric several times for various cars. Top service every time.
EP Auto is the best auto repair shop I’ve ever had work on my vehicles. I highly recommend them!
Been coming here for 30 years and always had wonderful service. Have referred them to serval different friends and family.
Always pleased ! I have a Jaguar and I won’t let any anybody else touch or work on my car but EP motor.
They fixed my door and gave me some good advice. Their prices are fair and you can trust them.
Service was quick and efficient. They answered all of my questions and were very helpful.
I have been bringing my cars to EP Auto for years because I know I will get honest assessments and the highest quality of work on my vehicles. I recommend EP Auto to my family and friends with 100% confidence because honesty, great service, and affordability that I have experienced over the years will be extended to…
EP Auto has been servicing my family for over 25 years. They truly feel like family. I live in Salt Lake City but still make the trek to Orem because I trust Eric through and through.
Always great service & honest pricing
Great people who give value for your money
Eric and team do great work! Have been taking my vehicles there for over 30 years. Reliable and honest.
Great service, as usual! Trusted!
Great service and pricing. But most importantly, people I trust!
In spite of the 'holiday crush', Eric managed to squeeze my wheels into the shop. Taking into account the age and condition of my SUV, I was on the road again without feeling like I'd been overcharged for non-essential repairs.
We've used EP Auto for over 10 years. Eric and his team always do great work!
Eric and his team at EP Auto are exactly what you want for Auto Repair--Honest, Fair, and Reasonably-Priced! I'm grateful I found them (highly recommended by some of my colleagues at work), and I don't hesitate to recommend them to anyone I care about.
These guys are great, my whole family goes there and I have for at least 15 years now. Eric knows his stuff and Steve is wonderful. I only wish I lived closer.
Friendly, trustworthy, they go above and beyond, quick turnaround and cost friendly. LOVE THEM! They will be my go to every time.
Eric and his team of professionals are top notch! These guys at EP Auto take pride in treating their customers like family as well as taking their work very serious. We live in Sandy but travel all the way down to EP to get the responsibility and Value EP Auto delivers. They just saved me a bit over a thousand $$$…
Great service!
I’m so grateful to have an auto mechanic shop I can trust to only do what is needed and fair about the cost. I highly recommend Dave Spice.
These guys are awesome came in for a bunch of services and an inspection. They called back and let me know I don’t need some of the services. Super honest and quick. Would recommend again.
These guys are excellent. I trust them more than anyone else. The cost is more than competitive - in fact it’s low, considering they do repairs right the first time. On this last visit I had a squeaky engine for maybe 6 months. I finally got it in to them and they had it fixed and ready within a couple hours. And it…
Best service anywhere and reasonable. They dud emissions on my car and rotated my tires, sold me tires for my wifes car, and their service is the best!
Eric has been my family's mechanic for many years. Their team is honest, and good at what they do. Eric doesn't take anyone's bull so if you, yourself, are honest and nice, that helps with all interactions. If you are in the tech sector (like me) and complain about mechanics' prices, then think about this: you may…
This place is great. They are reasonably priced and honest. They explained what was wrong and fix it timely. Great people. Totally recommend!
Very helpful , professional and trustworthy. They did a great job, the work was done in a timely manner and I am very satisfied with the service they provided for me . I highly recommend them !!
We've been going to E.P. Auto since the late 1980s. We have always received honest, truthful, expert care for our vehicles, and we've always been treated with respect and friendliness. Eric Patten and staff have never tried to sell us anything we didn't need, and always let us know how long to expect before we'd…
Everyone from my work has been using EP for 20 years +, excellent service every time. Fast, fair, and honest.
35 years with EP Auto as our car technicians. They have always provided value and they are respectful. Recently had a problem with electrical and had to have our car towed to EP. Quickly diagnosed that week needed a new battery. Quick turnaround time. We were in and out in 45 minutes.
I can always count on excellent service. They are not just excellent mechanics. They are some of my best friends. They take care of my vehicle as if it was their own. I couldn’t ask for better service. I have said it before and it is the same for my most recent service. Top notch all the way.
EP was recommended 5 years ago and I have done business there since then and always pleased with the results.
Best customer service. The mechanics are professional, honest and provide top quality work. I’ve been having all my cars serviced at EP AUTO since high school. Recommend them to anyone.
These guys go the extra mile and put things in good working order they are amazing everyone should pay this shop a visit there friend and we will be back for sure.. great shop to do business with..
Great experience. We've used EP Auto for years. They're quick, competent, and honest. I wouldn't hesitate to recommend them.
I saved a few hundred dollars compared to what the dealership quote was. They were honest, and fixed what needed to be fixed. Honest, and quality repair shops are difficult to find these days, so they have my business from now on.
EP Auto has been our go-to auto mechanic for years. They are fair with pricing and quick to complete the services.
The guys at EP Auto were able to find the answer to a problem that I have been trying to solve for several months . I had even taken it to the dealership and the dealership couldn’t find a solution. The people at EP Auto are very knowledgeable, helpful, friendly, and efficient. I have been using EP Auto for many…
I was very pleased with my experience with EP Auto. Other shops could not (or, I think would not) find the issue, but EP Auto found the problem and fixed it for less than they quoted me! Two big thumbs up!
I've used EP for years with all my cars. Totally trust their opinions, assessments and pricing. 100% recommend.
EP is where I almost always take my car. Quality work. Fair prices. The only negative is that they are so in demand that it can sometimes be difficult to get service scheduled.
I needed my car towed to EP auto. They have a tow driver they work with and he was awesome. EP auto only had my car for one day. They were very fast getting the repairs done. Steve called me as soon as my car showed up to their shop. They were also quick to let me know what repairs needed to be done and got started…
Really appreciated transparency and communication from EP Auto, they told me what needed immediate attention, and what didn’t. Work done on my car was also very well done, drives like a dream. Highly recommended, especially if you drive a Chevy Volt! My only concern was timeframe, I had my car in for six days, and…
I have had EP service my vehicles for over 20 years and have always been pleased with their service and attention that they give my vehicles!
Short and sweet just how i like it. Had my bronco towed there, told me i had bought the wrong part, they got me the right part truck was done a day or two later came by and grabbed it. Quick and clean, Also they always answered the phone as well. Scheduled a second appointment to get some more stuff done with the same vehicle.
We love EP auto and take both our cars there. Trustworthy and reliable.
It is a busy place, so plan in advance for an appointment. The owner Eric Patton is smart, efficent and the most honest and mechanic on the planet. I highly recommend EP Auto at my own discomfort in getting my car and truck in for service. Been going to EP for three decades.
Once again EP Auto was excellent for all we needed. They changed the oil, did the Emission Inspection and we got four new tires for a great price. Works beautifully, and we are so thankful for the honest people who are there. Eric and Steve always give us the possible scenarios and start at the least expensive!
I had gone to a different place first and then took it here because the first place misdiagnosed the issue as well as charged double. EP was able to correctly diagnose and repair very quickly. Only wish I could have got in sooner!!
My parents started using EP years ago, and when I moved to Utah County, they became my mechanic. I not only use them personally, but I take my fleet vehicles to them for any auto repairs needed. It would take too long to express all of the benefits and positive reasons I am a loyal customer. Not only are they…
EP auto is my go-to for auto repair. You might not get in that day but that tells me they are busy and that means people like them. I have taken a few different cars there over the years and have not had a bad experience yet. I also never feel taken advantage of. I just had a car in there and the repair took less…
These guys work fast and hard, not tricks. They don't waste your time. Best mechanic in Utah
Great place! Fast, honest, quality work. They are experts on Chevy Volt! The dealer quoted me 1500, EP did it for a few hundred. No up selling, I trust these folks a lot. Eric and Steve were great. If your Chevy Volt has a “service high voltage charging” message, they can fix it!
EP Auto always does a great job at a fair price.
Fast, Friendly and Fair for some 30 years!
They were great. Highly recommended
Honest, reasonable price, done correctly
We have been customers here for years. They do great work, are fairly priced, and are trustworthy. Recommend 100%.
My parents have been coming to EP Auto for years due to fair pricing and being some of the most honest mechanics they have ever met and treating everyone like a car owner and not just based on their gender so it was no question to me when my car started having issues to call them up and have them help me with my…
Did a great job. I have taken my cars to them for maintenance and repairs over the past 10-15 years and they have always done an excellent job…I highly recommend them. Good work at a fair price!
EP Auto is the best mechanic shop I’ve ever been to. Staff is very nice and helpful, and they do an amazing job on the requested work. One thing that stands out with EP Auto is they are a fair and honest mechanic shop. The cost of having work here done is the best and the quality of the work/repairs is better than…
it was lit
EP auto is very thorough in finding the root cause of a problem and fixing it vs. shotgunning an issue and throwing parts at it until it is fixed. Highly recommend.
Steve responded to my online quote request within a few hours, other shops never got back to me. I was leaking some transmission fluid, almost empty on coolant, and also wanted an oil change. They were backed up about a week. This mightve been an issue for some people but i work from home so i can lay off of the…
Great service and prices!
I’ve been going to EP for a lot of years. They are honest. AND they do great work. And they’re honest. I love these guys!
EP auto has great service! They are good at communicating the issues and when the work will be completed. Their prices are always fair. I have used them for years and would highly recommend them.
The only person in the valley who would work on my vette. They researched the most common reason for my issue and were able to have my car done in a day.
Our family has been using EP for the last decade. Great shop - super honest people. Definitely would recommend!
I love EP! We’ve used them for years when our daughter was in school, then we’ve used them since we moved here after retirement. Great service, good advice, never do work without checking with us first, reasonable pricing. They’re great!!!
Fast, professional, honest and affordable! Used them for years and will continue to!
EP auto is super honest and easy to work with! We love them and have gone to them for years.
These guys are really nice and always take good care of my car.
EP Auto has handled our car repairs through 3 generation s now. They are reliable, do outstanding work, have great costumer service, and go above and beyond! I can't recommend highly enough since there are only 5 stars... because they deserve at least 10 stars! Highly recommend!!
Really great work, great price, and great employees!
We have been taking our vehicles to EP Auto for over 25 years. They perform excellent work and are honest in their diagnosis and billing. If you are looking for a great mechanic, your Google search should end here.
We have been going here for a few years and other family members. This is the best place to get work done. They are very honest and do the job right.
Originally had my repair done at a Toyota Dealer while driving out of town. The Toyota fix failed after 2 days. Took it to EP Auto and they fixed it for for good using the right parts. Did a fantastic job at less than 1/2 the price. Very honest and reliable.
My engine was Miss-firing and the mechanics over at EPAuto found the problem and ordered OEM parts, and tested it and made sure that everything was running the way it should. They even doubled checked it. EPAuto was professional and kept me in the loop as to what they were doing.
Everyone from the top (Eric) down all follow the basics when comes to business practices honesty honesty and honesty
EP is great. They always explain the choices I have before starting to work on the vehicle. And they explain the items in my simple knowledge. They have earned my trust!
We have been going to EP auto for almost 20 years because they are honest mechanics, reasonably priced, efficient experts and they consistently take care of our whole family’s auto needs. My daughter comes down from Ogden to have her car repaired because she knows the price will always be fair; and I am weekly…
This is the first time we have taken our car to EP Auto. Several friends have suggested that we try them, especially Brice Thomas at State Transmissions. Eric was great to work with! I’m sure that we will be bringing our car to EP Auto again!
Have been going to EP Auto for some time now, for repairs and maintenance on multiple vehicles. They fixed issues no one else could. I'm very pleased with the quality of thier work.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 121 | — |
| Oil change | 84 | — |
| Electrical repair | 63 | — |
| Auto maintenance | 60 | — |
| Auto engine diagnostic | 56 | — |
| Engine repair | 56 | — |
| Brakes | 43 | — |
| Vehicle Inspection | 39 | — |
