How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREEP Auto Repair
Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #199Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,055 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired EP Auto Repair for 8 kinds of job.
EP Auto Repair for oil change
Clear ✕All 86 Google reviews tagged “Oil change” · showing 60
EP Auto did an awesome job!
Always a great experience very productive professional people greade A work i was referred there by a friend thats be going through EP for years and ive became a life long customer as well you get honest work for honest pay they won't let you down thanks EP
I’ve been taking my vehicles to E.P. Auto Repair in Orem for years, and they have my full trust. They’ve handled everything from routine oil changes to bigger jobs, always with professionalism and care. Recently, they squeezed me in for an oil change despite being busy and had it done in a couple of hours. That…
I've gone to them for years. They are honest and do good work. I definitely recommend.
Will tell others about them. They took the time to put up the windshield sun blockers which I thought was very good and nice
EP Auto has taken care of our vehicles for years! They are friendly, honest, do great work! We highly recommend them!
Always love EP Auto. Everyone should go to them.
Tires, alignment, lube and oil. Very helpful and professional.
I have had Eric and his team of mechanics service my vehicles for over 20 years. They are the best and very reliable. Ed Weaver
EP Auto consistently takes such good care of my car. I needed an alignment and they worked that it to their schedule when I brought my car in for the 60,000 mile check up. It drives beautifully now! In addition , I love that they DON’T insist on doing things that don’t need to be done at this time. And they always…
I came to repair an oil leak, and they were able to stop the leaks. They are very honest, hard working people, and will do the job right. I would recommend them to everyone.
We have relied on EP Auto for our auto-service needs since 1994. Eric and his team are fantastic, their integrity is solid gold, there has never been a problem with our cars that they couldn't help us resolve! We have six daughters and a son. As each of them left our nest and bought their first used cars, they…
They were quick, efficient, cheap, and reliable!
The best mechanic I’ve ever been to. They are amazing to work with- always honest with pricing and quick once you get your car in. Even with their booked schedule they were willing to see me for an emergency appointment. Will always recommend them!
I have been bringing my cars to EP Auto for years because I know I will get honest assessments and the highest quality of work on my vehicles. I recommend EP Auto to my family and friends with 100% confidence because honesty, great service, and affordability that I have experienced over the years will be extended to…
EP Auto has been servicing my family for over 25 years. They truly feel like family. I live in Salt Lake City but still make the trek to Orem because I trust Eric through and through.
Best shop in Utah. Been taking all my cars to EP for over 30 years.
Great guys and one of the most honest shops in the valley. Thanks Eric
EP Auto always takes care of me. Great people, great service.
Very timely service and very professional service.
All staff were excellent in answering any questions and being very transparent on all aspects of the repair. Very nice to find a humble honest mechanic I didn’t think that there were any left until going here.
Great service, as usual! Trusted!
We've used EP Auto for over 10 years. Eric and his team always do great work!
EP Auto Repair replaced our brakes at a significantly lower price than our regular shop quoted us. Honest, friendly staff and the repair didn't take all day! We will be back.
Great service!
These guys are awesome came in for a bunch of services and an inspection. They called back and let me know I don’t need some of the services. Super honest and quick. Would recommend again.
I’ve used this business for years. They have always been fair and punctual. I anticipate I will always use them for my vehicle repair concerns.
I have a been a customer for years. Most recently I had them check on a airbag light and they were able to diagnose and fix it. The prices are always fair and I wouldn't go to anyone else.
Eric has been my family's mechanic for many years. Their team is honest, and good at what they do. Eric doesn't take anyone's bull so if you, yourself, are honest and nice, that helps with all interactions. If you are in the tech sector (like me) and complain about mechanics' prices, then think about this: you may…
Quick, friendly, and excellent work. I have only had great service at EP Auto. My car drives great.
Eric, Steve, and the team are always the best!!!
Everyone from my work has been using EP for 20 years +, excellent service every time. Fast, fair, and honest.
We had an oil change on my 2004 Toyota Tundra truck. I was very pleased with this service as with all services that EP has performed on both of our vehicles. Thank you.
Best customer service. The mechanics are professional, honest and provide top quality work. I’ve been having all my cars serviced at EP AUTO since high school. Recommend them to anyone.
I’ve been going to EP Auto for many years and I trust them completely. I took my car in for an oil change and they found a nail in my tire and fixed that at no charge! Steve is so kind and Eric is very trustworthy
I've used EP for years with all my cars. Totally trust their opinions, assessments and pricing. 100% recommend.
I have had EP service my vehicles for over 20 years and have always been pleased with their service and attention that they give my vehicles!
We love EP auto and take both our cars there. Trustworthy and reliable.
It is a busy place, so plan in advance for an appointment. The owner Eric Patton is smart, efficent and the most honest and mechanic on the planet. I highly recommend EP Auto at my own discomfort in getting my car and truck in for service. Been going to EP for three decades.
Once again EP Auto was excellent for all we needed. They changed the oil, did the Emission Inspection and we got four new tires for a great price. Works beautifully, and we are so thankful for the honest people who are there. Eric and Steve always give us the possible scenarios and start at the least expensive!
Trusted service over many years!
Excellent service and quality work! Won’t take my vehicle to any other place in Utah County!
They were able to sneak me in for an emergency oil change before my road trip, even though I know they’re so busy! Best mechanics to come to and they’re always so nice and helpful.
They are always prompt and honest.
EP auto is my go-to for auto repair. You might not get in that day but that tells me they are busy and that means people like them. I have taken a few different cars there over the years and have not had a bad experience yet. I also never feel taken advantage of. I just had a car in there and the repair took less…
These guys work fast and hard, not tricks. They don't waste your time. Best mechanic in Utah
Fantastic auto shop. I asked them to look a few things over. They told me what should be fixed now, and what could wait. Very pleased to have a mechanic I can trust!
Always excellent!
They were great. Highly recommended
Did a great job. I have taken my cars to them for maintenance and repairs over the past 10-15 years and they have always done an excellent job…I highly recommend them. Good work at a fair price!
Excellent auto repair service. These guys are honest and will not add on any unnecessary repairs for their profit. They are there for your benefit.
We have appreciated what Steve, Eric, and their team have done to keep our cars running for years. They are our go to mechanics for anything that we need. They have always been honest, fair, and done great work on our vehicles.
EP auto has great service! They are good at communicating the issues and when the work will be completed. Their prices are always fair. I have used them for years and would highly recommend them.
We have been coming here for more than 15 years. We always get great, honest service. I know my car will be repaired right and I won’t be taken advantage of.
Been going to Eric for all my auto repairs for over 30 years, a few times I have wandered off the reservation to other mechanics and always to my regret. It is invaluable to have a mechanic you can trust. I trust Eric and his team
Awesome service. Very trustworthy. Good prices.
Fast, professional, honest and affordable! Used them for years and will continue to!
EP auto is super honest and easy to work with! We love them and have gone to them for years.
EP Auto has handled our car repairs through 3 generation s now. They are reliable, do outstanding work, have great costumer service, and go above and beyond! I can't recommend highly enough since there are only 5 stars... because they deserve at least 10 stars! Highly recommend!!
Great service at a fair price. Use these guys exclusively for all of my auto repair/maintenance needs.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 121 | — |
| Oil change | 84 | — |
| Electrical repair | 63 | — |
| Auto maintenance | 60 | — |
| Auto engine diagnostic | 56 | — |
| Engine repair | 56 | — |
| Brakes | 43 | — |
| Vehicle Inspection | 39 | — |
