Experts Reviews · Company report
EP Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

EP Auto Repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #199Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,055 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EP Auto Repair is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EP Auto Repair is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EP Auto Repair is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EP Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EP Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.EP Auto Repair is better than 20% of auto repair shops.D
20

Reviews for your job

Customers hired EP Auto Repair for 8 kinds of job.

EP Auto Repair for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#131 / 190
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Tires” · showing 20

Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

EP Auto consistently takes such good care of my car. I needed an alignment and they worked that it to their schedule when I brought my car in for the 60,000 mile check up. It drives beautifully now! In addition , I love that they DON’T insist on doing things that don’t need to be done at this time. And they always…

Reasonable priceGeneral repairs & maintenanceTires
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have relied on EP Auto for our auto-service needs since 1994. Eric and his team are fantastic, their integrity is solid gold, there has never been a problem with our cars that they couldn't help us resolve! We have six daughters and a son. As each of them left our nest and bought their first used cars, they…

Great priceElectrical repairAir & cabin filter replacementExhaust
LeeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

EP Auto is the best! They are reasonably priced and they don’t suggest any unnecessary repairs. They offer me several maintenance options and give good advice.

Great priceTiresGeneral repairs & maintenance
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

EP Auto is the best auto repair shop I’ve ever had work on my vehicles. I highly recommend them!

Great priceTiresGeneral repairs & maintenanceAir conditioning
Jodi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very timely service and very professional service.

Reasonable priceTiresOil change
Dian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

EP Auto is always honest and has fair pricing. We’ve gone there for car repairs for over twenty years. They are great mechanics too.

Great priceTires
CheriLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quick, friendly, and excellent work. I have only had great service at EP Auto. My car drives great.

TiresWheel alignmentOil change
Dick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It is a busy place, so plan in advance for an appointment. The owner Eric Patton is smart, efficent and the most honest and mechanic on the planet. I highly recommend EP Auto at my own discomfort in getting my car and truck in for service. Been going to EP for three decades.

ElectricalAuto engine diagnosticEngine repair
MichelleLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Once again EP Auto was excellent for all we needed. They changed the oil, did the Emission Inspection and we got four new tires for a great price. Works beautifully, and we are so thankful for the honest people who are there. Eric and Steve always give us the possible scenarios and start at the least expensive!

Auto emissions testingAuto maintenanceAuto tire replacement
JaredLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys work fast and hard, not tricks. They don't waste your time. Best mechanic in Utah

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Weston9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

EP auto is a very reputable place, they have over a week wait list and it is worth it. I was able to drop my car off and they listened as I told them my car issues and then immediately at work on my car with high priority due to my appointment. They diagnosed and called me with the repair Options in less than the…

Auto engine diagnosticElectrical repairTires
Roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, trustworthy and quick. Can’t ask for better in a mechanic.

BrakesTires
Anna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, professional, honest and affordable! Used them for years and will continue to!

Air & cabin filter replacementAuto battery replacementAuto brake repair
Toothless3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

EP Auto has handled our car repairs through 3 generation s now. They are reliable, do outstanding work, have great costumer service, and go above and beyond! I can't recommend highly enough since there are only 5 stars... because they deserve at least 10 stars! Highly recommend!!

Auto A/C rechargeAuto battery replacementAuto brake replacement
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been taking our vehicles to EP Auto for over 25 years. They perform excellent work and are honest in their diagnosis and billing. If you are looking for a great mechanic, your Google search should end here.

Auto battery replacementAuto brake repairAuto brake replacement
Jake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been using EP Auto for 20 years. They do a great job. I don't think you can give a better review than repeat business.

Electrical repairGeneral repairs & maintenanceOil change
KyleLocal Guide · 230 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

great people. honest and to the point. I would recommend them without reservation.

Engine repairGeneral repairs & maintenanceTires
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They are honest! I’ve come here for years and they never made me do a service I didn’t need. Always a good price. I always have many questions and they have taught many things about cars. They always explain my questions with much detail! Excellent! It’s the only one around here I trust.

BatteryOil changeTires+ Punctuality+ Quality+ Professionalism
GayleEdited 3 months ago★★★★★

Rating only, no written review.

Great priceTiresSteering & suspension repairSteering & suspension replacement
Deven12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBrakes

Show more tires reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 1%Not sure 2%

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