Experts Reviews · Company report
Đẹp Beauty Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%39+11Replies to reviews 8%100+8.2Momentum penalty42−5.8Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Đẹp Beauty Lounge

Palo Alto, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 59 facial services · 4.7★ from 107 Google reviews

Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Đẹp Beauty Lounge is better than 64% of facial services.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Đẹp Beauty Lounge is better than 39% of facial services.D
39
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Đẹp Beauty Lounge is better than —% of facial services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Đẹp Beauty Lounge is better than —% of facial services.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Đẹp Beauty Lounge is better than 42% of facial services.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Đẹp Beauty Lounge is better than 100% of facial services.A
100

Reviews for your job

Customers hired Đẹp Beauty Lounge for 8 kinds of job.

Đẹp Beauty Lounge for pedicure

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Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 45/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 23 Google reviews tagged “Pedicure” · showing 20

MarybieLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★

Update: It makes me sad to write this because I’ve genuinely enjoyed coming to Dep Beauty since 2024, but my last visit was extremely disappointing and unfortunately I won’t be returning. I booked an appointment for Sunday 9/20 with Linda. The salon called the day before to move my appointment from 11:00 to 11:45,…

Customer photo from Marybie's reviewCustomer photo from Marybie's review
Paid $80–100Pedicure
SoohyunLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I got the indulgent manicure and pedicure with Dazzle Dry with Carol and Yen, and I had the best results and experience. They are so meticulous and thorough, but also gentle. The staff at the front desk were also very genuine and friendly. And for me personally, the beautiful interior and cleanliness contributed a…

Paid $180–200Foot massagesPedicureCallus removal
Itzyourgirlyiss7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dep Beauty LoungeI was an excellent experience , Judy I highly recommend her! She did an amazing job on my gel pedicure, paying close attention to every detail and making sure my nails looked beautiful and felt healthy. What impressed me most was how caring and knowledgeable she was when it came to the pain I was…

Paid $40–60Pedicure
Gillian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a decadent mani pedi, and came back later for this epic korean scalp and hair treatment, that comes with a mini facial and pressure point massage. It was blissful. Finally, I got a lash treatment that exceeded my expectations! Samantha was incredible at everything. The service throughout this beautiful spa was lovely.

Facial treatmentsBasic facialPedicure
Jenny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This place is luxurious. Treats you like luxury. Judy is a gem! I have horrible ingrown toenails and Judy took care of my toes! She triple checks to make sure I am not hurting. She takes her time with my toes. It’s my second time coming back here and I will forever come here just for Judy! Thank you Judy! You are an angel!

Paid $80–100Pedicure
KellyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

Physical Injury and Subpar Service at a Premium Price I specifically asked for a premium waterless service here to ensure the health of my nails, but the experience was the exact opposite of professional care. Despite explicitly asking the technician twice to be gentle, my request was ignored. One cuticle was…

Paid $140–160PedicureManicure
Noorie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Cut my nails too deep. Worst pedicure I’ve had in the Bay Area, my toe is now red

Pedicure
Yvonne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★

Update on 02Nov2025 I should have booked with Nina because she is so good with all kinds of designs that I asked for so far. But this time I went with any tech and asked ombre with brown color. Well she couldn't do ombre. So I asked just white and told her that I will come back for Nina for design. She was just so…

Paid $100–120Foot massagesPedicureManicure
LauraLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an indulgent pedicure and the time and care that was spent... it was the best pedicure I have ever had. I am 1.5 weeks post pedi and the polish on my toes still looks amazing! I believe my service was done by Samantha, I will absolutely be coming back.

Paid $80–100Pedicure
AlexandraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful experience from start to finish. The salon is new, welcoming, clean, and beautiful. My boyfriend and I were offered beverages upon arrival and made to feel very comfortable. We both had incredible facials from Nancy, and lovely pedicures as well. We will be back. :)

Paid $200+Facial treatmentsPedicure
OliviaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nothing but fantastic things to say about this nail salon. I came in for a much needed pedicure and Tiffany made sure to take care of me! She was meticulous and took her time with my service. I think the pricing here is on par to other places and it’s so well deserved. Huge bonus is that you can book online

Paid $80–100Pedicure
DaphneLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time at this salon today and I love my nails! Samantha was awesome and she took her time. She was also pleasant to talk to. The salon is also so spacious and pretty!

Paid $100–120PedicureManicure
NoraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was looking for somewhere to get a builder gel fill and found Dep Beauty Lounge. The salon itself is BEAUTIFUL, and I had such a great experience. The woman who did my manicure did such an incredible job and I was obsessed with the gold chrome bows. This set last over a month and I’m going back tomorrow for a new…

Paid $180–200PedicureManicureNail designs
BritaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had an amazing experience at this nail salon! The atmosphere is chic and welcoming, and the location is super convenient. Elly gave a fantastic pedicure and leg massage, and Samantha did a beautiful job on my gel nails. Both were friendly and professional, and the service was top-notch. Highly recommend!

PedicureManicureFoot massages
Emilia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you so much Nina and Elly!! You were so lovely and kind :))

Paid $80–100PedicureManicure
JoeyLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This was our family's first visit at Dep Beauty Lounge. We had made appointments for 3 pedicures and 4 manicures. The reception area is very nice and the entire place was so clean and beautiful. The atmosphere was pleasant with nice music playing in the background. Snacks were provided in the waiting area. They…

Paid $80–100PedicureManicure
Ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This was the single best day spa I have ever been to (and I go a lot). The decor was beautiful, they really took time to make their customers feel special and didn’t rush the services. I had the rejuvenate pedicure and a facial and both were truly incredible. I loved the services so much I made time to go again and…

PedicureFoot massagesSculpted nails
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Having moved to the area in the past year, I hadn’t yet found a go-to nail salon…but needed my nails done for my wedding!! I took the risk to go somewhere new for my wedding nails and I am SO happy I did. Mai did my manicure and Tiffany did my pedicure. I did a mini French tip gel for my fingers and a crisp white…

PedicureManicure
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Clean, luxurious, and relaxing. Also loved how my nails turned out. The staff were friendly and professional. Will be coming back!

PedicureManicure
CrystleLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I like to joke that you can tell a lot about a business by its bathroom. Not only is their bathroom clean and well designed, but they stock quality toilet paper. Yes, quality toilet paper. (Insert happy laugh here) The service was absolutely 5 star from the attention to detail in polish application to offering…

PedicureManicure

Show more pedicure reviews (3 more) →

Price

$99+22% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure34$48–$81
Pedicure23$50–$79
Foot massages10—
Sculpted nails8—
Nail art6$68–$99
Nail designs6—
Facial treatments5—
Gel manicures5$50–$86

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