Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Đẹp Beauty Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%39+11Replies to reviews 8%100+8.2Momentum penalty42−5.8Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Đẹp Beauty Lounge

Palo Alto, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 59 facial services · 4.7★ from 107 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Đẹp Beauty Lounge is better than 64% of facial services.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Đẹp Beauty Lounge is better than 39% of facial services.D
39
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Đẹp Beauty Lounge is better than —% of facial services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Đẹp Beauty Lounge is better than —% of facial services.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Đẹp Beauty Lounge is better than 42% of facial services.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Đẹp Beauty Lounge is better than 100% of facial services.A
100

Reviews for your job

Customers hired Đẹp Beauty Lounge for 8 kinds of job.

Đẹp Beauty Lounge for sculpted nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Sculpted nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 8 Google reviews tagged “Sculpted nails”

Diana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always love coming here to get my nails done. Linda is my personal favorite! They are very accommodating to any design requests. Will definitely be coming back.

Paid $120–140Sculpted nailsNail artNail extensions
Elisha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been coming to Dep beauty lounge since the beginning of this year and Karen has been doing my builder gels and I absolutely love them! Karen is very precise and does an amazing job prepping the nails. I’ve never had any issues with lifting or over build and I get so many compliments 😍 I’m going on vacation…

Paid $100–120Sculpted nails
Candice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Elly is so talented, kind and a true nail professional. Glad to have found her!

Paid $60–80Sculpted nails
Ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This was the single best day spa I have ever been to (and I go a lot). The decor was beautiful, they really took time to make their customers feel special and didn’t rush the services. I had the rejuvenate pedicure and a facial and both were truly incredible. I loved the services so much I made time to go again and…

PedicureFoot massagesSculpted nails
Robyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I recently got a promotion at work and wanted to treat myself. I'm so glad I found Dep Beauty Lounge. The space is beautiful, clean, and has such a relaxing vibe. Loved all the plants everywhere! I booked a Gel-X full set with Lavie, and she was amazing. Thorough consultation, great conversation, and incredibly…

Sculpted nails
Tuyen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I recently visited Dep Beauty Lounge and had an outstanding experience that exceeded all my expectations. Upon arrival, I was greeted by the receptionist, who made me feel instantly at ease with her friendly and professional demeanor. The ambiance of the lounge is impeccable. The decor is clean and modern, with a…

Sculpted nailsDeep cleansing facial
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I'm so excited to see the opening of Lavie and Anh's beautiful new salon! I've been trusting my nails with Lavie for almost three years now and have never looked back. She cares a lot about the health of your nails and the details of her art. She's extremely efficient and talented, l've never felt stressed or…

Paid $120–140Foot massagesSculpted nailsNail art
JLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $180–200PedicureManicureSculpted nails

Price

$99+22% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure34$48–$81
Pedicure23$50–$79
Foot massages10—
Sculpted nails8—
Nail art6$68–$99
Nail designs6—
Facial treatments5—
Gel manicures5$50–$86

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Megan Skin Care & Beauty logoMegan Skin Care & BeautyExperts Score 99Palo Alto · 5.00★LAVENDERMIA SKINCARE logoLAVENDERMIA SKINCAREExperts Score 96Palo Alto · 5.00★Elisha Marie Skin & Body logoElisha Marie Skin & BodyExperts Score 94Palo Alto · 4.94★