Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Đẹp Beauty Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%39+11Replies to reviews 8%100+8.2Momentum penalty42−5.8Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Đẹp Beauty Lounge

Palo Alto, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 59 facial services · 4.7★ from 107 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Đẹp Beauty Lounge is better than 64% of facial services.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Đẹp Beauty Lounge is better than 39% of facial services.D
39
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Đẹp Beauty Lounge is better than —% of facial services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Đẹp Beauty Lounge is better than —% of facial services.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Đẹp Beauty Lounge is better than 42% of facial services.C
42
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Đẹp Beauty Lounge is better than 100% of facial services.A
100

Reviews for your job

Customers hired Đẹp Beauty Lounge for 8 kinds of job.

Đẹp Beauty Lounge for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140

All 1 Google reviews tagged “Shampoo & conditioning”

NicoleLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

7/4/24 - Went there with my mom for their Hair Spa treatment, where both a neck/face massage and cleanse as well as a scalp massage and cleanse is done, and it was amazing! I saw Nora, who’s there on Thursdays and Fridays and she was so kind and gentle, and she’s great at working out the knots in mine and my mom’s…

Paid $120–140Shampoo & conditioningFacial massageDeep cleansing facial

Price

$99+22% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure34$48–$81
Pedicure23$50–$79
Foot massages10—
Sculpted nails8—
Nail art6$68–$99
Nail designs6—
Facial treatments5—
Gel manicures5$50–$86

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Megan Skin Care & Beauty logoMegan Skin Care & BeautyExperts Score 99Palo Alto · 5.00★LAVENDERMIA SKINCARE logoLAVENDERMIA SKINCAREExperts Score 96Palo Alto · 5.00★Elisha Marie Skin & Body logoElisha Marie Skin & BodyExperts Score 94Palo Alto · 4.94★