Experts Reviews · Company report
Epic Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Epic Pest Management

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 494 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Epic Pest Management is better than 96% of bed bug exterminators.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Epic Pest Management is better than 95% of bed bug exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Epic Pest Management is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Epic Pest Management is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Epic Pest Management is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Epic Pest Management is better than 60% of bed bug exterminators.B
60

Reviews for your job

Customers hired Epic Pest Management for 8 kinds of job.

Epic Pest Management for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$194
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 82 Google reviews tagged “Ant extermination” · showing 20

BenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very helpful, professional and respectful of property and always prompt. Highly recommended

Spider exterminationGeneral pest inspectionAnt extermination
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great customer service! Treatment was effective.

Reasonable priceGeneral pest inspectionAnt extermination
Raynold2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They great with scheduling and do great work.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very thorough every visit. We haven’t seen spiders or ants since we switched to Epic! Professional service that always comes in the window they say they will and are very careful in the process. Highly recommended!!

Paid $60–80Great priceSpider exterminationGeneral pest inspectionAnt extermination
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic has always been responsive and reliable for any pest issues we have had! They’re also very friendly and easy to work with!

Great priceSpider exterminationGeneral pest inspectionAnt extermination
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic has always given superior service when they were at my home. They came to eradicate ants. Always professional and a great job! Tech always checks out at my door with a nice greeting and smile. Epic Pest Management is an excellent company and I highly recommend them to anyone who needs pest control. Jerry García

Paid $60–80Reasonable priceAnt extermination
Miriam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michael Dressen is always professional and willing to go the extra mile for his clients!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am completely satisfied with their service. I have had an ant problem for years and since I have been using their service I finally have no ants. It feels wonderful not seeing those little black ants running around. I absolutely recommend using this company any the services they offer.

Paid $100–120General pest inspectionAnt extermination
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Although I haven't interacted personally with Greg very much - as he comes when I'm not home, I like their service. We mainly face ant issues from time to time, and most of the year, thanks to their service, the ants stay at bay. If we do have an inside ant invasion, they do come to the house and spray. Good service! Very friendly company.

Paid $40–60Reasonable priceAnt extermination
Latoya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We’ve had our services with this Epic, and they have been great. They’re always professional, dependable, and do a thorough job each time they come out to spray. We really appreciate their consistency and how easy they are to work with. It gives us peace of mind knowing our pest control is being handled regularly…

Paid $100–120Reasonable priceSpider exterminationAnt extermination
Candyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve had nothing but great experiences with them. They come by regularly to spray and I haven’t had any problems with ants or other bugs since they started spraying. They also took care of a wasps nest that I had as well.

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I came to Epic 2 or 3 years ago, after my other guy retired. I really did not think any other person or company could match the service I had but I was wrong. Epic is dependable, courteous And they get the job done ALL the time!! They are great at letting me know when they will be here and they are always able to…

Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
AndreaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic pest is wonderful! Quick response, great service. Have referred them to family members.

Paid $60–80Great priceSpider exterminationGeneral pest inspectionAnt extermination
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have used Epic for years and they are outstanding!! They are professional and kind. I never have pest issues!

Paid $60–80Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
GregLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This group of people have always been professional in their dealings with me. I appreciate their good work.

Paid $80–100Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Britta14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have used this service for a couple of years. I have been extremely pleased.

Paid $100–120Reasonable priceSpider exterminationCockroach exterminationAnt extermination
RichLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

friendly and professional. also very responsive if i need an extra treatment (like new rodent activity in the greenbelt). happy to be able to enjoy our yard pest free!

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Kristi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

EPIC has been spraying our house for years. They have great communication and scheduling. They also have come back to treat our house for free between bimonthly appointments when we noticed ants. We recommend them.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great reliable pest service. They also will handle any issues in between appointments. That really can make a difference when bugs get out of hand. Our insect and gopher issues are much better since the service started. Thanks Epic and your whole team.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection

Show more ant extermination reviews (62 more) →

Price

$88-15% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection193$68–$116
Spider extermination118$79–$141
Ant extermination82$63–$194
Hornet & wasp extermination35$83–$246
Cockroach extermination26$88–$282
Flea & mite extermination22$90–$282
Bee extermination7$214–$426
Mosquito extermination2$58–$99

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