Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Epic Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Epic Pest Management

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 494 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Epic Pest Management is better than 96% of bed bug exterminators.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Epic Pest Management is better than 95% of bed bug exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Epic Pest Management is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Epic Pest Management is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Epic Pest Management is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Epic Pest Management is better than 60% of bed bug exterminators.B
60

Reviews for your job

Customers hired Epic Pest Management for 8 kinds of job.

Epic Pest Management for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Bee extermination”

Niraj5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best in business, highly recommended

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
BrianLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Greg and his company Epic pest management has been servicing our church and my house for years! The technicians do a through job and if we have an emergency with bees, wasps, or rodents, they come out promptly. They are the best? If you are looking for a good pest management service, I highly recommend them!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Courtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Since starting spraying services with epic we have not had any bug issues. They are very professional, arrive on time and do a great job overall. Anytime I need another spray between normal services they come out right away. I had an issue with ground bees and I called Epic to help. They immediately came over and…

Paid $100–120Great priceSpider exterminationGeneral pest inspectionCockroach extermination
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Have been using Epic for a number of years now. They are on time, no issue with no show. They do my yards and inside the garage, and I rarely have issues with bugs and ants.

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationBee extermination
Cortney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We have been using Epic Pest Management for years and are very satisfied with their services. Everyone at Epic is friendly and professional. They have taken care of many types of pests for me including ants, wasps, spiders and more. I appreciate how thorough they are too. I seriously hate spiders, so they will spray…

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
ShannonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This is a great company. They do a great service with the pest control, but they also do it with so much respect for my home and my schedule. The people who provide the service have wonderful manners, which is something that can be lacking in service industries at times. We’ve had their services them for 9 years.

Great priceCockroach exterminationBee exterminationAnt extermination
Daniel7 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationBee extermination

Price

$88-15% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection193$68–$116
Spider extermination118$79–$141
Ant extermination82$63–$194
Hornet & wasp extermination35$83–$246
Cockroach extermination26$88–$282
Flea & mite extermination22$90–$282
Bee extermination7$214–$426
Mosquito extermination2$58–$99

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