Experts Reviews · Company report
Epic Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Epic Pest Management

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 494 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Epic Pest Management is better than 96% of bed bug exterminators.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Epic Pest Management is better than 95% of bed bug exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Epic Pest Management is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Epic Pest Management is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Epic Pest Management is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Epic Pest Management is better than 60% of bed bug exterminators.B
60

Reviews for your job

Customers hired Epic Pest Management for 8 kinds of job.

Epic Pest Management for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.193
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 193 Google reviews tagged “General pest inspection” · showing 40

BenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very helpful, professional and respectful of property and always prompt. Highly recommended

Spider exterminationGeneral pest inspectionAnt extermination
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great customer service! Treatment was effective.

Reasonable priceGeneral pest inspectionAnt extermination
Nadine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Greg and his team are amazing! They go above and beyond …. I have zero issues thanks to them!!!!! Thank you!!!!!!

Customer photo from Nadine's review
Not sureGeneral pest inspection
Erik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very satisfied with their business. The customer service is always great and they are willing to work around your schedule. I highly recommend them for all of your exterminating needs

Paid $80–100Great priceGeneral pest inspection
Juan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

"I had a great experience with Epic Pest Management. They were professional, punctual, and very thorough with their service. It’s a relief to have the peace of mind that the job was done right. Highly recommend them for anyone looking for reliable pest control!"

Paid $80–100Great priceGeneral pest inspection
Raynold2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They great with scheduling and do great work.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
morissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic provides excellent service. We’ve been with them for a few years now, and we’re glad we switched to them. Greg is our technician, and I’m always impressed with the quality of work that comes from our visits.

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspection
Niraj5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best in business, highly recommended

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very thorough every visit. We haven’t seen spiders or ants since we switched to Epic! Professional service that always comes in the window they say they will and are very careful in the process. Highly recommended!!

Paid $60–80Great priceSpider exterminationGeneral pest inspectionAnt extermination
Ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always on time

Paid $60–80Reasonable priceGeneral pest inspection
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic has always been responsive and reliable for any pest issues we have had! They’re also very friendly and easy to work with!

Great priceSpider exterminationGeneral pest inspectionAnt extermination
Teresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic Pest has been wonderful! Johnny reaches out each time to make the date they are coming works well with me. Most importantly, Greg and his guys are thorough because my property has no ants, spiders, or termites. I highly recommend Epic Pest because of the reasonable price and outstanding service!

Paid $100–120Reasonable priceGeneral pest inspection
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! Always pleased

Paid $60–80Great priceGeneral pest inspection
Absolute1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Greg and his team are wonderful. They get the job done and if there are any issues, they come out and take care of it immediately. No questions asked. they go above and beyond.

Great priceSpider exterminationGeneral pest inspection
Miriam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
ChrystiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I've been using Epic Pest control for a few years now. They're very friendly with great customer service. All of the tech people that come out are very helpful and knowledgeable.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Victoria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent customer service

Paid $100–120Reasonable priceGeneral pest inspection
Gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great pest control service! They’re kind, honest, and really easy to work with. They do a great job every time and I always feel taken care of. I especially love that their products are all natural—it gives me peace of mind knowing they’re safe for my dogs and won’t harm my plants. Highly recommend!

Paid $80–100Great priceGeneral pest inspection
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michael Dressen is always professional and willing to go the extra mile for his clients!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I am completely satisfied with their service. I have had an ant problem for years and since I have been using their service I finally have no ants. It feels wonderful not seeing those little black ants running around. I absolutely recommend using this company any the services they offer.

Paid $100–120General pest inspectionAnt extermination
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everything has been great. No issues and quick response when needed.

Paid $60–80Great priceGeneral pest inspection
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very friendly staff, good technicians and efficient at getting the work done

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspection
Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic is epic! Great service and communication. John specifically would always check to see if we needed anything done differently at our quarterly service. Never had an issue with pests as long as they were taking care of us!

Reasonable priceGeneral pest inspection
Wendi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

The staff at Epic Pest Management is very friendly. They do a good job at spraying the inside and outside of my home for spiders, earwigs, and ants. Seeing dead cockroachs in the yard is always a bonus. I am only giving four stars because I am not able to set a date in advance for them to come. My service is…

Paid $80–100Not sureGeneral pest inspection
Candyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve had nothing but great experiences with them. They come by regularly to spray and I haven’t had any problems with ants or other bugs since they started spraying. They also took care of a wasps nest that I had as well.

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic is great. They quickly communicate via text (which I prefer) & it’s very easy to schedule appointment. They show up on time & get the job done. If you need an extra spray in between I just text them. I spray for general pest (ants, crickets, & other bugs outside on the perimeter of the house. Epic is Epic (pun intended).

Reasonable priceGeneral pest inspection
Christina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been getting my home sprayed bi weekly for sometime now, my home is kept free from spiders ants and unwanted bugs, they are very thorough communication is on point and easy easy service handling. I appreciate the professionalism and dedication and constant consistency on how they run there business!! I’d…

Paid $60–80Great priceGeneral pest inspection
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always arrive on their scheduled day and very communicative, using them for general pest control.

Paid $120–140Great priceGeneral pest inspectionService not listed
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I came to Epic 2 or 3 years ago, after my other guy retired. I really did not think any other person or company could match the service I had but I was wrong. Epic is dependable, courteous And they get the job done ALL the time!! They are great at letting me know when they will be here and they are always able to…

Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always on time and professional.They know what they are doing!

Paid $60–80Great priceGeneral pest inspection
BrianLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Greg and his company Epic pest management has been servicing our church and my house for years! The technicians do a through job and if we have an emergency with bees, wasps, or rodents, they come out promptly. They are the best? If you are looking for a good pest management service, I highly recommend them!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
AndreaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic pest is wonderful! Quick response, great service. Have referred them to family members.

Paid $60–80Great priceSpider exterminationGeneral pest inspectionAnt extermination
Ylana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have used epic for a few years now. I have recommended many family and friends to this small business. They are exceptional people! They always show up on time and everyone is always so kind and personable. I always laugh and tell my husband how grateful I am that we have such a good bug company because I cannot…

Paid $100–120Great priceSpider exterminationGeneral pest inspectionCockroach extermination
TrudiLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

People at Epic Pest Control are great! They always call to let me know they’re coming and make sure it’s a good time. Their technicians are curious and thorough. Very pleased with their service.

Paid $80–100Reasonable priceGeneral pest inspection
StephanieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been with Epic Pest control for almost 5 years now. Honestly, one of the best pest control companies to work with. They are extremely responsive and work with your schedule. The techs who come out are always so kind & thorough.

Paid $80–100Great priceSpider exterminationGeneral pest inspection
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have used Epic for years and they are outstanding!! They are professional and kind. I never have pest issues!

Paid $60–80Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
GregLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This group of people have always been professional in their dealings with me. I appreciate their good work.

Paid $80–100Great priceSpider exterminationGeneral pest inspectionCockroach extermination
RichLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

friendly and professional. also very responsive if i need an extra treatment (like new rodent activity in the greenbelt). happy to be able to enjoy our yard pest free!

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always professional and quick to return calls and come out when needed.

Reasonable priceGeneral pest inspection
lauri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best service and if you have any urgent needs about pests, the owner will actually call you personally! Great company.. been with them 10 years now.

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection

Show more general pest inspection reviews (153 more) →

Price

$88-15% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection193$68–$116
Spider extermination118$79–$141
Ant extermination82$63–$194
Hornet & wasp extermination35$83–$246
Cockroach extermination26$88–$282
Flea & mite extermination22$90–$282
Bee extermination7$214–$426
Mosquito extermination2$58–$99

Compare with