Experts Reviews · Company report
Epic Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%60+4.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Epic Pest Management

Pomona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 4.9★ from 494 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Epic Pest Management is better than 96% of bed bug exterminators.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Epic Pest Management is better than 95% of bed bug exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Epic Pest Management is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Epic Pest Management is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Epic Pest Management is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Epic Pest Management is better than 60% of bed bug exterminators.B
60

Reviews for your job

Customers hired Epic Pest Management for 8 kinds of job.

Epic Pest Management for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Hornet & wasp extermination” · showing 20

Raynold2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They great with scheduling and do great work.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
morissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic provides excellent service. We’ve been with them for a few years now, and we’re glad we switched to them. Greg is our technician, and I’m always impressed with the quality of work that comes from our visits.

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspection
Niraj5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best in business, highly recommended

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Miriam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
ChrystiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I've been using Epic Pest control for a few years now. They're very friendly with great customer service. All of the tech people that come out are very helpful and knowledgeable.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Michael Dressen is always professional and willing to go the extra mile for his clients!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Candyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve had nothing but great experiences with them. They come by regularly to spray and I haven’t had any problems with ants or other bugs since they started spraying. They also took care of a wasps nest that I had as well.

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
BrianLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Greg and his company Epic pest management has been servicing our church and my house for years! The technicians do a through job and if we have an emergency with bees, wasps, or rodents, they come out promptly. They are the best? If you are looking for a good pest management service, I highly recommend them!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Epic pest control is amazing! They are friendly, easy scheduling, and great communication. We’ve seen a significant decrease in spiders, wasps, etc since acquiring their services. They come every three months and it’s great!

Paid $80–100Great priceHornet & wasp exterminationSpider extermination
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great reliable pest service. They also will handle any issues in between appointments. That really can make a difference when bugs get out of hand. Our insect and gopher issues are much better since the service started. Thanks Epic and your whole team.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Customer service is always so friendly and the responses are prompt. We have been using Epic for years and love them.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I highly recommend them… all staff are super friendly! I’ve been a customer for a few years now and I have absolutely no complaints. They are always helpful with scheduling around my availability and the pricing is great!

Paid $60–80Great priceHornet & wasp exterminationSpider extermination
jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I'm very pleased with Epic Pest Management's services. Also the customer service( Alyson, Paige) and most of the personnel are very courteous and helpful. The technicians are also doing an exceptional job (Curtis, Quincy) I would trully recommend their se ices Sincerely, Eva Gruenwald

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Erika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve trusted Epic Pest Control for almost 5 years now with my home and it’s been a great experience. They come when they say they will come. Any concerns I have get dealt with. They schedule great. Mike has been the worker I’ve had the most and he’s is always professional and does a great job. I also think the…

Paid $60–80Great priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
Victor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent Service. Friendly professional staff both on the field and customer support. Reasonable pricing. No Gimmicks.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
Monica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The staff on the phone and in person are very easy to communicate with. I have never had an issue with them.

Paid $100–120Not sureHornet & wasp exterminationSpider extermination
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They always provide great service, good communication, and are prompt. The owner personally came immediately when we had a cerpanter bee burrowing into our house and took care of the issue himself.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
ErnieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are beings Please with the Professional Service we get consistently!! The Professionalism in which they execute our service is Spot on!! Highly recommend Fresh and his Team at Epic!!

Paid $60–80Great priceHornet & wasp extermination
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They come when they say, very friendly and thorough. They go around whole house, check eaves and their product is odorless and keeps any insect away.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider extermination
Jon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly and careful with the. application process. Thankful for your folks!!

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination

Show more hornet & wasp extermination reviews (15 more) →

Price

$88-15% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection193$68–$116
Spider extermination118$79–$141
Ant extermination82$63–$194
Hornet & wasp extermination35$83–$246
Cockroach extermination26$88–$282
Flea & mite extermination22$90–$282
Bee extermination7$214–$426
Mosquito extermination2$58–$99

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