Experts Reviews · Company report
Epix - Pest Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%72+5.1Momentum penalty48−5.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Epix - Pest Service

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #319Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 178 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Epix - Pest Service is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Epix - Pest Service is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Epix - Pest Service is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Epix - Pest Service is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Epix - Pest Service is better than 48% of pest control services.C
48
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Epix - Pest Service is better than 72% of pest control services.B
72

Reviews for your job

Customers hired Epix - Pest Service for 8 kinds of job.

Epix - Pest Service for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#272 / 286
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Bug & insect extermination” · showing 20

R.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spider, insects, mouse treatment today with Technician Boris who did an excellent job explaining Epix products and services, and provided a thorough inspection and treatment of our property. Boris, and Owner, Matt, are great to work with, very professional, easy to communicate with, and answered all of our…

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Terrible customer service! I have a mice issue and they tried to take care of it with no success when I asked them to fix the problem the decide to drop me as a customer. Was a loyal customer for years. Absolutely disappointed with this company!!!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service! Highly recommend!! The are always there to help!!!

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Trevor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had an ongoing ant problem in my house, contacted these guys and they fit us in their schedule quickly for a full exterior and interior treatment. Very professional, very communicative, and accommodating. Treatment is pet friendly, Highly recommend Epix for your pest control needs.

Bug & insect exterminationAnt extermination
Griff/Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Afterwards they let me know if there was anything unusual and also what they did.

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Value
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and great to work with! We have been using them for several years now and will continue to use them. We have not had any issues with any pests inside or outside of our home which gives me peace of mind. I highly recommend Epix for your pest control!

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’m really happy with their performance. Super professional and was very nice.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’m very pleased with the service they provide. Epix removed wasp nests I didn’t realize I even had. Service tech very knowledgeable about product they used and price is affordable and reasonable. I never worry about bugs or insects at all. Highly recommend.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Randy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Boris was very respectful and personable, nice mix of knowledge and humor as he responded to our concerns and questions.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider extermination+ Value
Kelcie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

EPIX pest service was great to work with! Listened to what I needed and made helpful recommendations!

Spider exterminationBug & insect extermination
BonnieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matt came to my house to estimate for Christmas lighting. We were talking and I found out that he owns Epix Pest Control. I was so excited because I have been paying a pest control company for four years and I still have mice. Talking to Matt I am confident that he can help me with this. I get Christmas lights and…

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Chuck16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time very thorough great job

Paid $100–120Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
Cheyenne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have recommended and will continue to recommend this company. The service is excellent. We started using them because of a massive problem that we had with elm bugs. Since using them we rarely see them around anymore, just a couple a year.

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationService not listed+ Punctuality+ Professionalism+ Value
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and at reasonable price!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jenny12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had an overabundance of "elm" bugs around our house, inside of our house, an all-around grossness number of bugs. I called and asked them about spraying our home. There was no hesitation to get us put on their schedule, and that week our house was sprayed inside and out, along with the trees. The fees are…

Bug & insect extermination
Breanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been using Epix for a year now. We moved to Twin the the end of June in 2022 and we walked in the house at 10 PM that hadn't been lived in for a bout 2 months and the ground was crawling with earwigs! It was so nasty! I vacuumed the whole house and googled pest control, Epix was the first one so I called the…

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Rene'3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They are amazing. They show up on time, do exactly what they say, and are highly responsive to any needs.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ive been very satisfied with the whole service experience. They have made it easy for us every step. I would recommend them!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality+ Professionalism
Matt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

EPIX is always on time and always friendly. They took care of several rodent and bug issues I was having. Ear wigs, wasps, mice, spiders. The works!

Bug & insect exterminationLawn pest controlGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DonnaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very thorough and professional! I highly recommend them. High quality for a very fair cost. In addition to spraying our home and grounds for spiders & ants, they also installed our Christmas lights! What more could you ask for?

Bug & insect exterminationSpider exterminationService not listed+ Responsiveness+ Quality+ Professionalism

Show more bug & insect extermination reviews (23 more) →

Price

$113+5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 72%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination75$76–$166
Hornet & wasp extermination66$91–$282
Ant extermination64$76–$214
General pest inspection53$58–$128
Bug & insect extermination41$58–$133
Rodent extermination28$83–$323
Lawn pest control24$66–$119
Flea & mite extermination19$99–$323

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