Experts Reviews · Company report
Epix - Pest Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%72+5.1Momentum penalty48−5.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Epix - Pest Service

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #319Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 178 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Epix - Pest Service is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Epix - Pest Service is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Epix - Pest Service is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Epix - Pest Service is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Epix - Pest Service is better than 48% of pest control services.C
48
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Epix - Pest Service is better than 72% of pest control services.B
72

Reviews for your job

Customers hired Epix - Pest Service for 8 kinds of job.

Epix - Pest Service for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#270 / 313
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “General pest inspection” · showing 40

R.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spider, insects, mouse treatment today with Technician Boris who did an excellent job explaining Epix products and services, and provided a thorough inspection and treatment of our property. Boris, and Owner, Matt, are great to work with, very professional, easy to communicate with, and answered all of our…

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Terrible customer service! I have a mice issue and they tried to take care of it with no success when I asked them to fix the problem the decide to drop me as a customer. Was a loyal customer for years. Absolutely disappointed with this company!!!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality
Liz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service! Highly recommend!! The are always there to help!!!

Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
Griff/Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Afterwards they let me know if there was anything unusual and also what they did.

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Value
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and great to work with! We have been using them for several years now and will continue to use them. We have not had any issues with any pests inside or outside of our home which gives me peace of mind. I highly recommend Epix for your pest control!

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’m really happy with their performance. Super professional and was very nice.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Rosa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Called Epix last Wednesday to tell them about my problem with clover mites at my home , Lance came out the very next day to inspect (Thursday) and right away the following day (Friday) Hunter came and started the pest control treatment for these clover mites inside & outside of my home and lawn. These guy's are…

Flea & mite exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’m very pleased with the service they provide. Epix removed wasp nests I didn’t realize I even had. Service tech very knowledgeable about product they used and price is affordable and reasonable. I never worry about bugs or insects at all. Highly recommend.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Randy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Boris was very respectful and personable, nice mix of knowledge and humor as he responded to our concerns and questions.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider extermination+ Value
BonnieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matt came to my house to estimate for Christmas lighting. We were talking and I found out that he owns Epix Pest Control. I was so excited because I have been paying a pest control company for four years and I still have mice. Talking to Matt I am confident that he can help me with this. I get Christmas lights and…

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
SteveLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Epic always calls a week or so in advance, never late & from what I can see results have been as hoped for. Recommend!

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspection
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Was great. Hunter had good knowledge and insight and I appreciate that. Also he was super thorough and I wouldn't want it any other way. Thanks

Lawn pest controlHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Randall7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

So far, no hornets, wasp or spiders.

Bee exterminationHornet & wasp exterminationMosquito extermination+ Value
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and at reasonable price!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The gentleman that came and did the service was on time, professional, and very thorough. We highly recommend this business if you want to control your pest population.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
Breanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been using Epix for a year now. We moved to Twin the the end of June in 2022 and we walked in the house at 10 PM that hadn't been lived in for a bout 2 months and the ground was crawling with earwigs! It was so nasty! I vacuumed the whole house and googled pest control, Epix was the first one so I called the…

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Talisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an awesome experience with Epix! Takes care of all the ants and hornets nests around my house. Super professional.

General pest inspection+ Professionalism
Micah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matthew is so professional and thorough! He gives quality work and makes sure his customers are satisfied. Helped me with any and all questions and concerns I had. Highly recommend!

General pest inspection+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ive been very satisfied with the whole service experience. They have made it easy for us every step. I would recommend them!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality+ Professionalism
Matt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

EPIX is always on time and always friendly. They took care of several rodent and bug issues I was having. Ear wigs, wasps, mice, spiders. The works!

Bug & insect exterminationLawn pest controlGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always great service and we’ve noticed a big difference. We had an infestation of Elder bugs and I’ve seen 2 since the last time they came. Thank you so much Matt!!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality+ Value
JulieLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Most important, the insects are dead. Immediate results. No harmful effects on our cats and dogs. Timely service, competitive rates.

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
GeneLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've been using Epix for 12 months now, their bug techs are very knowledgeable and have Costco Customer Service.

General pest inspection+ Responsiveness+ Punctuality+ Quality
Bobbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt was so friendly and on time. He even went to check my brothers house for ants even though it was going to be after 6pm. He kept his word.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
BevisLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I like the fact that they use plant based chemicals to eradicate pests that are safer around people and pets. Also, I like the fact that they always check-in prior and after the service has been preformed to make sure that the customer's needs are met.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Yolanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hunter was a really nice guy, does a great job with his job!

Ant exterminationBug & insect exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality
GriseldaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were at my house and handled the problem RIGHT AWAY!!! It was great to finally have reliable helpful people I can count on Hunter and Lance were great! I give Epix environmental five stars and will definitely be referring them to friends!!

Ant exterminationBee exterminationCockroach extermination
Nic11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a great company! Lance is very honest and professional and he’ll make sure the job is done right. If you hate bugs as much as I do, you need Epix.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Outstanding customer service. Thoroughly explained every step prior to undergoing service and transparently explained the course of action. Highly recommend this local company for all your pest solutions. Come spring we plan to also take advantage of their lawn service 5/5

Ant exterminationBed bug exterminationBee extermination
gabby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service! Very happy with them! :)

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Brenda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Communication was amazing showed up early very informative great price have them comi g back every other month 👍

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Camille6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Approached us in a professional manner. Looked around exterior of house for free. They were respectful and answered my questions. Hope to see good results!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism
Samuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were all over it. I called for them to take a look at my ant problem, they came in the morning gave me the run down of the treatment and price. Then sprayed first treatment 15 min later. Not to mention I don’t have to worry about my kids or dog getting sick. Highly recommend EPIX to friends and family!

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Ashlee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazingly professional and kind! Thanks for all you do

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Willie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would recommend working with this company. Lance is an amazing guy with integrity who will take care of you. Give him a call and see how he can take care of your home and pests!

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Would definitely recommend Epix! Hunter texted giving an arrival timeframe. Very knowledgeable! Very professional!

Ant exterminationCockroach exterminationFlea & mite extermination+ Quality
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did quite well at a great price

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
Noah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'm met both Hunter An Lance some good people really respective An keeping you in the circle, the move real smooth some I respect but overall I'll be going to these people from now on!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Lance was very professional and friendly. He explained everything very well and presented options. Hunter showed up on time and was friendly as well. Their options are very affordable.

Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Quality+ Professionalism
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had EPIX come to treat our house and 2 days later I couldn’t believe all the dead ants on my porch! Amazing 🙌🏼 They did such a great job and are very friendly and professional.

Ant exterminationBee exterminationHornet & wasp extermination

Show more general pest inspection reviews (14 more) →

Price

$113+5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 72%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination75$76–$166
Hornet & wasp extermination66$91–$282
Ant extermination64$76–$214
General pest inspection53$58–$128
Bug & insect extermination41$58–$133
Rodent extermination28$83–$323
Lawn pest control24$66–$119
Flea & mite extermination19$99–$323

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