Experts Reviews · Company report
Epix - Pest Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%72+5.1Momentum penalty48−5.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Epix - Pest Service

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #319Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 178 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Epix - Pest Service is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Epix - Pest Service is better than 87% of pest control services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Epix - Pest Service is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Epix - Pest Service is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Epix - Pest Service is better than 48% of pest control services.C
48
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Epix - Pest Service is better than 72% of pest control services.B
72

Reviews for your job

Customers hired Epix - Pest Service for 8 kinds of job.

Epix - Pest Service for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#183 / 296
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 66 Google reviews tagged “Hornet & wasp extermination” · showing 40

R.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Spider, insects, mouse treatment today with Technician Boris who did an excellent job explaining Epix products and services, and provided a thorough inspection and treatment of our property. Boris, and Owner, Matt, are great to work with, very professional, easy to communicate with, and answered all of our…

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Mike9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Terrible customer service! I have a mice issue and they tried to take care of it with no success when I asked them to fix the problem the decide to drop me as a customer. Was a loyal customer for years. Absolutely disappointed with this company!!!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality
JosephLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technicians are always polite and accommodating. The price seems reasonable especially after hearing from others that were bait and switched with other pest control services

Reasonable priceHornet & wasp exterminationSpider extermination
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and great to work with! We have been using them for several years now and will continue to use them. We have not had any issues with any pests inside or outside of our home which gives me peace of mind. I highly recommend Epix for your pest control!

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wry well mannered staff. Timely and thorough with scheduled spraying! I have used them since they started up and love them! Support local!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’m really happy with their performance. Super professional and was very nice.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’m very pleased with the service they provide. Epix removed wasp nests I didn’t realize I even had. Service tech very knowledgeable about product they used and price is affordable and reasonable. I never worry about bugs or insects at all. Highly recommend.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Wendy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had an issue with mites and the responded immediately! The best!

Flea & mite exterminationHornet & wasp exterminationLawn pest control+ Quality
Randy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Boris was very respectful and personable, nice mix of knowledge and humor as he responded to our concerns and questions.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider extermination+ Value
Chuck16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time very thorough great job

Paid $100–120Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
Cheyenne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have recommended and will continue to recommend this company. The service is excellent. We started using them because of a massive problem that we had with elm bugs. Since using them we rarely see them around anymore, just a couple a year.

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationService not listed+ Punctuality+ Professionalism+ Value
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Was great. Hunter had good knowledge and insight and I appreciate that. Also he was super thorough and I wouldn't want it any other way. Thanks

Lawn pest controlHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Epix has helped our home so much with pest control! They have always been very responsive with any questions or concerns we have had. I highly recommend Epix!

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Randall7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

So far, no hornets, wasp or spiders.

Bee exterminationHornet & wasp exterminationMosquito extermination+ Value
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and at reasonable price!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The gentleman that came and did the service was on time, professional, and very thorough. We highly recommend this business if you want to control your pest population.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Professionalism
Breanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been using Epix for a year now. We moved to Twin the the end of June in 2022 and we walked in the house at 10 PM that hadn't been lived in for a bout 2 months and the ground was crawling with earwigs! It was so nasty! I vacuumed the whole house and googled pest control, Epix was the first one so I called the…

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
EmilyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ive been very satisfied with the whole service experience. They have made it easy for us every step. I would recommend them!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality+ Professionalism
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always great service and we’ve noticed a big difference. We had an infestation of Elder bugs and I’ve seen 2 since the last time they came. Thank you so much Matt!!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Quality+ Value
Bobbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt was so friendly and on time. He even went to check my brothers house for ants even though it was going to be after 6pm. He kept his word.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Donald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very good knowledgeable with the chemicals. If you want the job done and done right EPIX Environmental- Pest Solution are the one's you can depend on. Fare prices. (Thanks Guys)

Bug & insect exterminationHornet & wasp exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality
Corey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional crew. They are knowledgeable about the pests they treat and how best to attack. The methods and products they use do the job well. I highly recommend their work to everyone.

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
May2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

very courteous and efficient. Sprayed for wasps and ants which traditionally have s problem.

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Carli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great guys!! Haven’t seen any bugs since they sprayed the 2nd time. Very happy.

Hornet & wasp exterminationLawn pest controlSpider extermination+ Punctuality+ Quality+ Professionalism
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Epix Environmental has been great. If you have a problem between scheduled treatments they will get right out to take care of it. I would recommend Epix to everybody who has a need for pest control.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Davion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very kind, explained everything they were doing and their stuff truly works had issues with clover mites and nothing worked until they came. Highly recommend.

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
LaraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Epix did a fantastic job ridding my home of the wasp and hornet problem we had and I haven’t seen one since.

Bee exterminationHornet & wasp exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service 😀

Hornet & wasp exterminationLawn pest control+ Professionalism
GriseldaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were at my house and handled the problem RIGHT AWAY!!! It was great to finally have reliable helpful people I can count on Hunter and Lance were great! I give Epix environmental five stars and will definitely be referring them to friends!!

Ant exterminationBee exterminationCockroach extermination
Libby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are very pleased with the service we received from Epix and Hunter. He was very punctual and professional. He explained everything he did as he was doing it.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Nic11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a great company! Lance is very honest and professional and he’ll make sure the job is done right. If you hate bugs as much as I do, you need Epix.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jaime2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Locally ran and owned. Very friendly and reliable customer service.

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Value
Autumn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and helpful!

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Outstanding customer service. Thoroughly explained every step prior to undergoing service and transparently explained the course of action. Highly recommend this local company for all your pest solutions. Come spring we plan to also take advantage of their lawn service 5/5

Ant exterminationBed bug exterminationBee extermination
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very impressed with the service. They were knowledgeable, personable, on time, and affordable. What more can you ask for. Will highly recommend!!

Ant exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
gabby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service! Very happy with them! :)

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Brenda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Communication was amazing showed up early very informative great price have them comi g back every other month 👍

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Camille6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Approached us in a professional manner. Looked around exterior of house for free. They were respectful and answered my questions. Hope to see good results!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism
Samuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were all over it. I called for them to take a look at my ant problem, they came in the morning gave me the run down of the treatment and price. Then sprayed first treatment 15 min later. Not to mention I don’t have to worry about my kids or dog getting sick. Highly recommend EPIX to friends and family!

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Ashlee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazingly professional and kind! Thanks for all you do

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more hornet & wasp extermination reviews (26 more) →

Price

$113+5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 72%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination75$76–$166
Hornet & wasp extermination66$91–$282
Ant extermination64$76–$214
General pest inspection53$58–$128
Bug & insect extermination41$58–$133
Rodent extermination28$83–$323
Lawn pest control24$66–$119
Flea & mite extermination19$99–$323

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