Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
ERIC THE PLUMBING REPAIR SERVICES logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

ERIC THE PLUMBING REPAIR SERVICES

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 33 sink repair services · 5.0★ from 90 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ERIC THE PLUMBING REPAIR SERVICES is better than 98% of sink repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ERIC THE PLUMBING REPAIR SERVICES is better than 98% of sink repair services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ERIC THE PLUMBING REPAIR SERVICES is better than 99% of sink repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ERIC THE PLUMBING REPAIR SERVICES is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ERIC THE PLUMBING REPAIR SERVICES is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ERIC THE PLUMBING REPAIR SERVICES is better than —% of sink repair services.–
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Reviews for your job

Customers hired ERIC THE PLUMBING REPAIR SERVICES for 6 kinds of job.

ERIC THE PLUMBING REPAIR SERVICES for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Toilet repair”

NicoleLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eric was fantastic to work with! He responded quickly, got us scheduled right away, and was out the very next morning. He completed the toilet installation we needed, even with a couple of unexpected extra parts that were required. His pricing was very reasonable, and the quality of his work was excellent. We really…

Customer photo from Nicole's reviewCustomer photo from Nicole's review
Paid $200–400Great priceToilet repair
Delores2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was looking for an after hour Plumber on Google this morning for a toilet issue I ran across Eric The Plumber name and read his reviews. I decided to give him a call. He answered and within a half hour Eric was at my home. He discussed with me the problems he was seeing and what was needed to fix my toilet…

Paid $100–200Reasonable priceToilet repair
WhiteLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was having some toilet backup issues in my office and Eric came by the next day and got it all fixed up! I highly recommend giving him a call!

Toilet repair
Myra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great work Eric.Your work is so wonderful.

Toilet repair
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Eric is great! Friendly, prompt, and makes sure the job is done right!

Paid $200–300Great priceToilet repair
Terrilynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

If you need any repairs done, I recommend Eric the plumber repair service when I tell you he goes above and beyond to make sure everything is right. I had a situation before I knew Eric I called a different plumbing company. They came out and quoted me this ridiculous price Over $1000 I searched around and I found…

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
BrookeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

When my senior mom’s apartment management didn’t respond to her emergency for over a day, Eric came and truly saved the day! He arrived quickly on a weekend, was so kind and respectful, and took care of everything without hesitation. He not only fixed the problem fast but also took the time to explain what happened…

Paid $100–200Toilet repair
Khenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was very thorough in fixing all the elements of my plumbing issue. Very fair priced, and went above and beyond.

Paid $200–300Great priceToilet repairDrain cleaning
Ryan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a leaky toilet in the guest room. Erik installed a wax ring. He also snaked the line in the basement that was backing up the sink. Very nice and quickly came out within the hour. Saved the weekend.

Paid $400–500Reasonable priceToilet repairDrain cleaning
CeMaj2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He was very nice. He explained the problem, fixed the toilet and was very polite. Thanks Eric!!

Great priceToilet repair
Aaron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and polite. Fixed our toilet flange and reset the toilet and caulked the base. Will use him again!

Paid $200–300Great priceToilet repair

Price

$251-5% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair11$227–$542
Sewer cleaning3$289–$502
Plumbing pipe repair3$228–$811
Plumbing leak repair3$239–$680
Water heater installation3$1.2k–$2.8k
Drain cleaning3$248–$493

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