iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 33 sink repair servicesiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★90 Google reviews · 11 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
46%reviews answered by the owner
$251typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently highlight prompt same-day and weekend availability, noting that the plumber often arrives within an hour of calling. Reviewers describe services such as drain unclogging, water heater installation, and sink repairs, frequently mentioning fair pricing and clear communication regarding costs. The business maintains a perfect 5.0 rating from 90 reviews, with the owner responding to 46 percent of the feedback.
Google rating: 5.0 out of 5 from 90 reviews (98% five-star).
Reviews on this page: 90 Google reviews (82 with written comments, 2 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: November 1, 2026.
Service: Sink Repair Service serving Omaha, Nebraska.
Data from Google, last updated November 2, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companySink Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ERIC THE PLUMBING REPAIR SERVICES: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ERIC THE PLUMBING REPAIR SERVICES: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ERIC THE PLUMBING REPAIR SERVICES: 99/100 on this factor. Category median: 91.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ERIC THE PLUMBING REPAIR SERVICES: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ERIC THE PLUMBING REPAIR SERVICES: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
90 Google reviews we collected
5.0of 5
5 stars8898%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 82 written reviews
100%praise
Praise171100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1158%
Reasonable842%
Overpriced00%
Not sure00%
$251-5% vs typical sink repair services
Middle half of what 14 customers paid ($216–$295) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response4023%
Quality & results3923%
Staff & attitude3118%
Price & value2615%
Would recommend2012%
Communication106%
Honesty & trust53%
What customers talk about
We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I called, he answered right away and was at my house within 45 minutes working on the issue.”
“He was thorough in explaining what he would be doing and very efficient.”
“It's also worth mentioning he is a kind, respectful steward of his craft; very personable.”
“For a weekend call, I think his pricing was more than fair.”
“I would definitely recommend Eric to anyone looking for a reliable plumber!”
“I called Eric explaining that I had low water pressure in a couple of faucets.”
“It’s rare to find someone this reliable and skilled.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ERIC THE PLUMBING REPAIR SERVICES for 6 kinds of job. Pick one to see what they paid and said.
DDerekLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Eric was amazing. We had a clogged floor drain that was backing up in the basement on a Saturday, no less. I called, he answered right away and was at my house within 45 minutes working on the issue. 30 minutes later, the drain was clear and he was o. His way to his next job, I suppose. For a weekend call, I think…
Paid $200–400Reasonable priceSewer cleaning
RRiley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
My sewer main was backing up and Eric was able to show up in 30 minutes and got right to work and was able to have everything back to how it should be 30 minutes after he got here!!! Pricing was great considering he was called at a moment’s notice and was able to come out on the weekend!
Paid $200–400Great priceSewer cleaning
JJohn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Eric repaired and replaced parts on my very outdated water heater. He was thorough in explaining what he would be doing and very efficient. It's also worth mentioning he is a kind, respectful steward of his craft; very personable. A great example of a community first business.
Paid $200–400Great priceWater heater repair
DDana5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Absolutely awesome same day service. My kitchen sink plumbing decided it was old enough. I had bought new tap but didn’t know garbage disposal was leaking too that’s ok don’t need it anyway. He hooked up new piping took out disposal and back up and running in no time. Very reasonable too. Thank you Eric for doing…
NNicoleLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Eric was fantastic to work with! He responded quickly, got us scheduled right away, and was out the very next morning. He completed the toilet installation we needed, even with a couple of unexpected extra parts that were required. His pricing was very reasonable, and the quality of his work was excellent. We really…
Paid $200–400Great priceToilet repair
KKate4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Eric answered my call right away even on a holiday weekend. He arrived on-time and was able to fix my issue quickly. He was friendly and professional. I'd recommend him as a small-business owner.
Eric was amazing. We had a clogged floor drain that was backing up in the basement on a Saturday, no less. I called, he answered right away and was at my house within 45 minutes working on the issue. 30 minutes later, the drain was clear and he was o. His way to his next job, I suppose. For a weekend call, I think his pricing was more than fair. Very affordable if you ask me. Thank you Eric for the wonderful work.
Price assessment: Reasonable price
Price: $200–400
Services: Sewer cleaning
R
Riley Cresto2 reviewsiTotal number of Google reviews Riley has written across all businesses on Google Maps, not just this one.
My sewer main was backing up and Eric was able to show up in 30 minutes and got right to work and was able to have everything back to how it should be 30 minutes after he got here!!! Pricing was great considering he was called at a moment’s notice and was able to come out on the weekend!
Price assessment: Great price
Price: $200–400
Services: Sewer cleaning
H
Harley Williams1 reviewiTotal number of Google reviews Harley has written across all businesses on Google Maps, not just this one.
Eric repaired and replaced parts on my very outdated water heater. He was thorough in explaining what he would be doing and very efficient. It's also worth mentioning he is a kind, respectful steward of his craft; very personable. A great example of a community first business.
Price assessment: Great price
Price: $200–400
Services: Water heater repair
D
Dana Winn5 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Absolutely awesome same day service. My kitchen sink plumbing decided it was old enough. I had bought new tap but didn’t know garbage disposal was leaking too that’s ok don’t need it anyway. He hooked up new piping took out disposal and back up and running in no time. Very reasonable too. Thank you Eric for doing everything will definitely be calling you again when needed
