iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 33 sink repair servicesiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★123 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$443typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mandel Plumbing five stars based on 123 reviews, with the owner responding to 99% of feedback. Customers frequently cite punctual arrivals, clear communication, and fair pricing for services including water heater installation, sump pump setup, and fixture repairs. The team is noted for leaving work areas clean and providing accurate quotes without unnecessary upsells, establishing a reputation for honest and efficient local service.
Google rating: 5.0 out of 5 from 123 reviews (100% five-star).
Reviews on this page: 123 Google reviews (109 with written comments, 6 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 22, 2026.
Service: Sink Repair Service serving Omaha, Nebraska.
Data from Google, last updated November 2, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Mandel PlumbingSink Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mandel Plumbing: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mandel Plumbing: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mandel Plumbing: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mandel Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
123 Google reviews we collected
5.0of 5
5 stars123100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 109 written reviews
99%praise
Praise28099%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price667%
Reasonable333%
Overpriced00%
Not sure00%
$443+68% vs typical sink repair services
Middle half of what 7 customers paid ($265–$1.6k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5620%
Speed & response5319%
Would recommend5218%
Quality & results4717%
Price & value3211%
Communication238%
Honesty & trust197%
What customers talk about
We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Phil showed up on time, was very professional and gave an accurate quote.”
“Helped me with one issue on the same day and came back later to replace my water heater.”
“Highly recommend him if you are looking for an honest and reasonable plumber that is quick to respond.”
“Phil came out quickly and did a great job on a broken pipe to my sprinkler system!”
“…water heaters, and he was very quick to get back to me, was the most affordable, and easy to communicate with.…”
“He came back on a later date to fix the issue and was very professional, on time and was great at communicating all along the way.”
“I highly recommend Phil for anyone in need of reliable and efficient plumbing services.”
People customers mention
Phil21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
JJamie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Phil showed up on time, was very professional and gave an accurate quote. He did not try to upcharge or sell me on services not needed. I felt he was very fair and honest.
Paid $400–600Great price
DDebbie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Call Mandel Plumbing He was out in less than 45 minutes. Installed my new sump and was gone with in the hour. Great service would recommend Phil to anyone,
Paid $200–400
KKevinLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My new vanity and faucet look great. The recommendations on what vendor to purchase the materials from helped out a lot. Mandel plumbing was the only plumber I contacted that installs both the plumbing and the vanity.
Paid $400–600Reasonable price
JJenna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We called a plumber as our toilet wasn’t flushing properly and they quoted us over $500 to replace a fill valve. A few hours later my neighbor had a truck out front that said Mandel Plumbing so I had to shoot my shot and asked if he could help me. Without hesitation he helped when he was done for WAY less and was in…
Paid $1–200Great price
TTom12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Professional, competent and considerate. Very impressed by non-emergency warranty work performed on a Sunday.
Paid $200–400Reasonable price
BBridget3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Phil came in and helped us with a bathroom project. He helped change the valve, and then got a sink working that another plumber couldn’t figure out. He replaced a complex pipe in our old home and provided sound guidance and suggestions. They replaced the vanity and got it functioning, fixed the dry wall, and…
Phil was so nice and helpful. I had a lot of questions about various plumbing issues, and he was patient and answered every single one! Helped me with one issue on the same day and came back later to replace my water heater. I have had many people over the years fix things in my house, and no one has left the work area as clean as Phil did after he was done. Definitely recommend!
Response from the owner · a week ago
Thank you so much for taking the time to write this. We appreciate you kind words and will always do our best to make every experience the best.
J
Jamie Miller2 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Phil showed up on time, was very professional and gave an accurate quote. He did not try to upcharge or sell me on services not needed. I felt he was very fair and honest.
Price assessment: Great price
Price: $400–600
Response from the owner · 3 weeks ago
Thank you so much for your kind words! We appreciate you!
D
Debbie Brink5 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Call Mandel Plumbing He was out in less than 45 minutes. Installed my new sump and was gone with in the hour. Great service would recommend Phil to anyone,
Price: $200–400
Response from the owner · 4 weeks ago
This is so amazing! Thank you so much for these kind words!
K
Kevin TrojanLocal Guide · 18 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
My new vanity and faucet look great. The recommendations on what vendor to purchase the materials from helped out a lot. Mandel plumbing was the only plumber I contacted that installs both the plumbing and the vanity.
Price assessment: Reasonable price
Price: $400–600
Response from the owner · a month ago
Thank you so much! It is our job to make sure these things go as smoothly as possible for you!
J
Jenna Seddon3 reviewsiTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
We called a plumber as our toilet wasn’t flushing properly and they quoted us over $500 to replace a fill valve. A few hours later my neighbor had a truck out front that said Mandel Plumbing so I had to shoot my shot and asked if he could help me. Without hesitation he helped when he was done for WAY less and was in and out in minutes. I know who I’m calling next time I have any plumbing needs!
Price assessment: Great price
Price: $1–200
Response from the owner · a month ago
So Awesome!!! Glad we could help!! We will always take care of you Jenna!
R
Richard Strack4 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Phil is great! He has helped us with multiple plumbing needs and we will continue using him in the future. Highly recommend him if you are looking for an honest and reasonable plumber that is quick to respond.
Price assessment: Reasonable price
Response from the owner · a month ago
We appreciate you taking your time to share your experience working with us! Thank you!
R
Reeva Braun8 reviewsiTotal number of Google reviews Reeva has written across all businesses on Google Maps, not just this one.
Amazing! Phil took time out of his day on a Sunday to walk me through a solution so I wasn’t out of water for the day. He came back on a later date to fix the issue and was very professional, on time and was great at communicating all along the way.
Response from the owner · a month ago
Thank you so much for trusting us with your home! We also appreciate all your kind words! Thanks again!
C
Chris David2 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Phil of Mandel Plumbing replaced our water softener. Did a great job and was friendly and professional. Quality work and reasonably priced. Highly recommended!
Price assessment: Great price
Response from the owner · 2 months ago
Thanks Tim! You are appreciated!
T
Tom Lund12 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
