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Escape Junk

Junk removal service · Elizabeth, NJ · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 71 hauling servicesPosition by Experts Score among all companies we track in this category. · better than 60%
5.0 ★★★★★ 306 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
37%reviews answered by the owner
Oct 2026latest review

Escape Junk at a glance

Escape Junk, a junk removal service in Elizabeth, NJ, holds a 5/5 Google rating from 306 reviews, with the owner responding to 37% of them. Customers frequently cite punctuality, same-day availability, and fast service for removing furniture, appliances, and household items. Recurring themes include fair pricing, clear communication via phone or text, and professional, friendly crews who handle items carefully. No common criticisms are evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 306 reviews (100% five-star).
  • Reviews on this page: 306 Google reviews (281 with written comments, 18 with photos).
  • Owner responses: the business replied to 37% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Hauling Service serving Elizabeth, New Jersey.

Data from Google, last updated October 29, 2026.

Score profile vs other hauling services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction98Reliability96Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 98 (median 97)Reliability: 96 (median 98)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
Escape JunkHauling Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Escape Junk: 98/100 on this factor. Category median: 97.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Escape Junk: 96/100 on this factor. Category median: 98.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Escape Junk: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Escape Junk: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Escape Junk: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

306 Google reviews we collected

  • 5 stars305100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 281 written reviews

  • Praise696100%
  • Complaints30%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price633%
  • Reasonable1267%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response19227%
  • Staff & attitude18026%
  • Would recommend13119%
  • Price & value8913%
  • Quality & results7411%
  • Communication183%
  • Honesty & trust152%

What customers talk about

We read 281 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They arrived on time, worked fast, and handled everything with great care and positive attitudes.”
  • “​It’s rare to find a team that works this hard while being so polite and professional.”
  • “Highly recommend, will definitely use again if needed!”
  • “A couch and a large chair was very reasonably priced.”
  • “Awesome service, came out same day to give an estimate and remove 2 couches, bed and some miscellaneous large tables.”
  • “Him and his partner came when communicated and the furniture was gone in minutes.”
  • “Reliable smooth process came out same day took what I did didn’t want!”

People customers mention

  • Akeil 10 reviews
  • Norris 10 reviews
  • Moving 6 reviews
  • Javier 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Escape Junk for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

They arrived on time, worked fast, and handled everything with great care and positive attitudes. ​It’s rare to find a team that works this hard while being so polite and professional. I will absolutely be using them again and recommending them to all my friends and family. Thank you for making a stressful cleanout so easy!

Danielle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The guys were on time and very professional. They moved everything quickly as well.

JordanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Akeil made this so easy, which is what everyone wants when moving something! Gave a quick call, transitioned to texting back and forth. Akeil was very responsive. He was able to get an accurate quote with just a few pics of the items that needed removed. A couch and a large chair was very reasonably priced. On…

Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Awesome service, came out same day to give an estimate and remove 2 couches, bed and some miscellaneous large tables. Highly recommend, will definitely use again if needed!

Soo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I loved working with these guys. Little over 2 hours of nonstop working, filling up 2 truckloads-obviously very strenuous work but the guys were always in good spirit and had great teamwork! Quote was best I received and the quality of work was so much more. Thank you so much guys!

Marisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They showed up on time. They were pleasant and the price I was quoted on the phone was the same price when they got here. I would highly recommend them to anyone and definitely plan on using them in the future!!

Photos

Customer reviews

5.0 ★★★★★ 306 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angel1 reviewTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They arrived on time, worked fast, and handled everything with great care and positive attitudes. ​It’s rare to find a team that works this hard while being so polite and professional. I will absolutely be using them again and recommending them to all my friends and family. Thank you for making a stressful cleanout so easy!

Danielle Daniels11 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys were on time and very professional. They moved everything quickly as well.

Jordan LytleLocal Guide · 17 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Akeil made this so easy, which is what everyone wants when moving something! Gave a quick call, transitioned to texting back and forth. Akeil was very responsive. He was able to get an accurate quote with just a few pics of the items that needed removed. A couch and a large chair was very reasonably priced. On top of that, his availability was great and was able to meet our need on when the new furniture was coming. Him and his partner came when communicated and the furniture was gone in minutes. Payment accepted via venmo which is nice. Go ahead and let Akeil and team make it easy for you next time you need something removed!

Bob Taylor4 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service, came out same day to give an estimate and remove 2 couches, bed and some miscellaneous large tables. Highly recommend, will definitely use again if needed!

Hemilyn Hollar-Gregory3 reviewsTotal number of Google reviews Hemilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, thorough and on time very fair pricing.

Soo Lee4 reviewsTotal number of Google reviews Soo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I loved working with these guys. Little over 2 hours of nonstop working, filling up 2 truckloads-obviously very strenuous work but the guys were always in good spirit and had great teamwork! Quote was best I received and the quality of work was so much more. Thank you so much guys!

Marisa S.8 reviewsTotal number of Google reviews Marisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They showed up on time. They were pleasant and the price I was quoted on the phone was the same price when they got here. I would highly recommend them to anyone and definitely plan on using them in the future!!

Eric Oh5 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really down to earth and professional! Best service and highly recommend!

Michael C. RussonellaLocal Guide · 17 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reliable smooth process came out same day took what I did didn’t want!

Mei Robert10 reviewsTotal number of Google reviews Mei has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great pricing, great people, got the job done fast

Escape Junk on Google Maps →

Business details