Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Escape Junk logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Escape Junk

Elizabeth, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 71 hauling services · 5.0★ from 306 Google reviews

📞 Call (973) 447-2694Request a call backWebsite ↗

Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Escape Junk is better than 98% of hauling services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Escape Junk is better than 96% of hauling services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Escape Junk is better than 100% of hauling services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Escape Junk is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Escape Junk is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Escape Junk is better than —% of hauling services.–
—

Reviews for your job

Customers hired Escape Junk for 8 kinds of job.

Escape Junk for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Mattress removal & disposal”

Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very impressed with the professional and efficiency in removing our furniture and other materials. Courteous and affordable. I definitely recommend this company for their service. Dennis

Reasonable priceHouse & garage cleanoutsMattress removal & disposal
JoeyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service! Called this morning and received a good quote. The crew was there within two hours and accomplished the work quickly and succinctly. Everyone was respectful and appreciative for the business. I will recommend them to all my friends who need junk removal.

Great priceHouse & garage cleanoutsMattress removal & disposalAppliance removal & disposal
Katie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Akeil and his team were great from start to finish. He helped explain the process and they were very professional. My dad passed and they really helped us sort through and get rid of a lot of stuff that was not needed. So very thankful for their patience and hard work ethics. Amazing team - 5 Star job!!

Great priceHouse & garage cleanoutsMattress removal & disposalJunk removal
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great services for a great price you won’t be disappointed.

Great priceMattress removal & disposal
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We are moving out and didn’t realize all that needed to be accomplished. We called Escape, junk and moving LLC. And someone returned our call quickly. They came out the very same day. Quality work, all-around. The guys that were here were helpful, hard-working. They were very professional and friendly. I will be…

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
TerryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They were reliable, professional and i plan to use them again in the future

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast and professional

Mattress removal & disposal+ Responsiveness+ Professionalism
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot say enough good about Akeil and his team. I made the mistake of calling a national chain who I’ve used before and I got bait and switched. Escape junk gave me a fair quote without any extra fees, they were friendly, Efficient and all around awesome. Will recommend them to anyone I know, also good to support a local jersey business. 10/10

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Taryn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love this company great job guys thank you very much

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Melanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From beginning to end this company was excellent. Norris, Nathan and Akeil were wonderful to work with. They were pleasant and professional. I would highly recommend this company to anyone without reservations.

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Norris and Akiel were wonderful while removing junk from our property. They were very friendly and careful not to damage anything. They made a big job quick and painless. I would highly recommend them and will use their service again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Rosemarie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceMattress removal & disposal
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Customer photo from Kevin's review
Appliance removal & disposalFurniture removalMattress removal & disposal+ Punctuality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts44—
Junk removal40—
Furniture removal34—
Trash removal & disposal20—
Mattress removal & disposal13—
Appliance removal & disposal12—
Construction debris removal10—
Electronic waste removal & disposal10—

Compare with

Christensen Recycling logoChristensen RecyclingExperts Score 100Elizabeth · 4.99★I Junk It LLC logoI Junk It LLCExperts Score 100Elizabeth · 5.00★Junk-A-Haulics logoJunk-A-HaulicsExperts Score 99Elizabeth · 4.99★