Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
Escarosa Cleaning and Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%58+14.1Value 14%70+9.9Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty15−8.5Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Escarosa Cleaning and Restoration

Pensacola, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 50 commercial cleaning services · 4.8★ from 59 Google reviews

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Report card

Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Escarosa Cleaning and Restoration is better than 62% of commercial cleaning services.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Escarosa Cleaning and Restoration is better than 58% of commercial cleaning services.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Escarosa Cleaning and Restoration is better than 98% of commercial cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Escarosa Cleaning and Restoration is better than 70% of commercial cleaning services.B
70
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Escarosa Cleaning and Restoration is better than 15% of commercial cleaning services.F
15
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Escarosa Cleaning and Restoration is better than 100% of commercial cleaning services.A
100

Reviews for your job

Customers hired Escarosa Cleaning and Restoration for 4 kinds of job.

Escarosa Cleaning and Restoration for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Pet stain & odor removal”

TammiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent customer service. They've done a great job twice now. I use them once a year for Spring/ Summer cleaning! Courteous, Professional and friendly!!

Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you need your carpets cleaned contact Escarosa Cleaning and Restoration. Rod and Bentley were very professional and did an excellent job. The carpet is older but practically looked brand new when they had finished. I was very surprised how well it looked. Thank you so much!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 50%Overpriced 50%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning3$132–$277
Remodeling2—
Mold inspection2—
Pet stain & odor removal2—

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