How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEssential Heating and Air
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,854 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Essential Heating and Air for 8 kinds of job.
Essential Heating and Air for a/c system maintenance
Clear ✕All 26 Google reviews tagged “A/C system maintenance” · showing 20
From sales to installation, this is a GREAT TEAM!
I was happy with everything. The gentleman is supposed to call me tonight and give me prices on the deep clean on my machine my husband could not do it because I kind of carry the purse strings.
Excited to get my furnace and ac replaced. Staff is professional and kind. Prices are competitive. Will post photos once their done!
Had my heat pump replaced a year ago, and less than a year later the AC stopped working. We notified them of this in May and they had someone come out to look at it as it was still under warranty. It is now almost August and the unit is STILL not fixed, they are claiming they are unable to source the part. Their…
Had first annual check on our one year old heat pump and new York furnace. We had no issues but had included it with our purchase. We had a very knowledgeable technician perform the service along with making me aware of recommended filter maintenance. Highly recommend this company. Ed McK
From the initial sales visit to the installation, everyone at Essential was professional, knowledgeable and friendly! We can not recommend them enough!
Great service and install from start to finish! love these guys!
Super friendly all the way through! Very knowledgeable and reassuring!
They always take care of the problem. Prompt, courteous and explain what they are doing and what the problem was.
William was amazing! His technical knowledge is the best in the business, and he was so helpful in addressing everything that could possibly become an issue for us. We have complete trust in this company and will recommend them to all of our friends, family, and clients going forward!
They are very professional, hard working guys. They help us replace my 16 years furnace and installed the AC system in one day, from morning to evening. The work is in great quality and the guys are patient to answer my questions. Later when my furnace has some issues, Ruben come to my place at the earliest time…
Alex came and put in a smart thermostat and it works like magic. Awesome guys. Awesome team!
I thanks GOD for the service but I THANKS GOD FOR THE SERVICE OF MAN GB
Excellent in all aspects
Ben and his team are awesome. They were very responsive, on time, and a high level of service. We had a furnace and A/C purchased from them and are very happy 2 year later. I called about my air cleaner and Ben got me scheduled quickly and fixed the issue. I couldn’t recommend them more.
Great service, great company. Would recommend 10/10!
We had hired Essential Mechanical for installing AC. Their service was excellent. The salesperson Ruben was thorough and explained us the work in detail. Technician Ben and his team were highly skilled and professional. They constantly kept us up to date on the progress and challenges. After the job was done, we had…
Very fast and professional service. This company has earned my business for life!
Ben from essential mechanical came out and did an awesome job going over my new home! He went above and beyond and even helped me understand what I had more. I highly recommend
Ben from EM went above and beyond my expectations of what a professional technician is, top notch work and service ! Highly recommend
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Install AC | 236 | $1.6k–$3.7k |
| Heating system installation | 231 | $1.4k–$2.4k |
| HVAC system repair | 138 | $209–$1.2k |
| HVAC system maintenance | 131 | $114–$453 |
| Install thermostat | 91 | $275–$721 |
| Ductless heating & A/C services | 71 | $414–$2.5k |
| Heating system maintenance | 37 | $78–$293 |
| A/C system maintenance | 26 | $78–$351 |
