How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEssential Heating and Air
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,854 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Essential Heating and Air for 8 kinds of job.
Essential Heating and Air for a/c system repair
Clear ✕All 13 Google reviews tagged “A/C system repair”
Sebastian is fantastic and an obvious expert at his profession. Very good customer service and personality. Your lucky to have him.
08/25 updates: finally replaced and my AC can work properly now!! 08/18 UPDATE: Over two months since the issue was confirmed, and still no resolution. I requested a full replacement with any brand they carry over a month ago, but they now claim no units of any brands are available. Meanwhile, I can tell from…
Installation of two mini splits, a new furnace and ac unit was on Monday 7/20/26. The crew that installed everything was amazing. On 7/22/26 we woke up to an alarm going off on the AC/heat pump unit. A crew of two amazing guys came out and fixed that. Today it wasn't super hot so I turned off the mini splits. Around…
Great team that came out and installed my new system. Both Guys had a last name of Roman and they were excellent to work with. They kept me informed of each step on the installation. Very neat and clean and they vacuumed the room when they were finished. My HVAC was tested before they left and assured me that someone would come out if anything went wrong.
Simon came out and fixed our AC . It has not ran right since the install. All of the technicians have been awesome! But I think Simon got it adjusted right!
Super helpful, courteous respectful of the home with their shoe covers. Came out very quickly to fix the problem.
Thorough and efficient installation, knowledgeable about product.
From the initial sales visit to the installation, everyone at Essential was professional, knowledgeable and friendly! We can not recommend them enough!
The tech (Andrew) was courteous and professional. He diagnosed the issue and had everything completed in less than 45 minutes from the time he arrived. Our system is back up and running flawlessly.
My A/c was not working, I called Essential and spoke with Ben. He was able to come out on the same day to repair the unit. Very professional and honest price!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Install AC | 236 | $1.6k–$3.7k |
| Heating system installation | 231 | $1.4k–$2.4k |
| HVAC system repair | 138 | $209–$1.2k |
| HVAC system maintenance | 131 | $114–$453 |
| Install thermostat | 91 | $275–$721 |
| Ductless heating & A/C services | 71 | $414–$2.5k |
| Heating system maintenance | 37 | $78–$293 |
| A/C system maintenance | 26 | $78–$351 |
