How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEssential Heating and Air
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,854 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Essential Heating and Air for 8 kinds of job.
Essential Heating and Air for ductless heating & a/c services
Clear ✕All 71 Google reviews tagged “Ductless heating & A/C services” · showing 20
Daniel was great! He explained everything thoroughly, was on time and on schedule, and consciousness of my home. We are extremely happy with our new heat pump! Christian was also amazing and helped guide us through our options and provided all the information we asked for and more! Thank you for your excellent service!
Every step in the process -- from the estimate to installation to servicing -- has been nothing short of flawless. This is a company that makes sure I understand all the details in order to get the most out of my new HVAC. If I ever move and need a new system, I'd make sure I call these folks.
Perfect beginning to end
Ty is amazing!
They were able to meet our budget, arrive next day, finish the job and leave it looking great. We replaced a Mr Cool mini split system with an upgraded Durastar system. Very pleased with the service and the results.
It was great 👍
We had a new install preformed. The whole experience was outstanding! From start to finish. I'm talking from the spur of the moment "doom scroll" check on an net add. To the final hand shake with the installers this afternoon! OUTSTANDING!!! These people have my business as long as I'm able to give them it! Effort…
They were very friendly, kept everything clean and tidy.
They were amazing. They cared about what I wanted. They explained everything as they worked on my house. They were very fast and efficient. They got done a day earlier. All the staff were friendly and helpful. I had a great experience with them. I would definitely recommend them.
The guys were on time, did a great job and cleaned everything up too. Everything was very easy, from the quote to installation all done in 2 days.
Can’t recommend these people enough. I had them out to do maintenance, when the technician got there, he let me know that the maintenance I requested was more than I needed, which saved me $100.
Alex was great. He went over all the details and everything included. He gave us a quote and talked financing options. Explained everything and answered all our questions. He was great with my younger grandchildren an was very patient. Thank you Alex we will talk soon 😊
Wry responsive. Professional technicians. Very knowledgeable and friendly. Quick 1 day install for furnace, heat pump, and mini split for garage.
Had a great experience from start to finish! I’m very happy with the work they did!
They were very informative, prompt and answered all my questions.
Electrician was prompt and knowledgeable about the work he was doing. In and out in one day. The install of my new furnace/AC was great. The crew were excellent and took the time necessary to do a great job. Very appreciative of their attention to detail. Great experience all around definitely will recommend.
Great service, very knowledgeable. Diagnosed the problem quickly and promptly fixed the issue. Now I am ready for summer.
Fantastic price and stellar service!! Karol came out and did a fantastic job assessing my needs and the next day the crew was here. There was a problem with the mechanical permit approval but the staff at Essential fixed the issue and even upgraded my unit for no extra charge.
I had a consultation with Karol at Essential Heating and Air and I was really blown away by his professionalism and the quote I received. The flexibility shown by Karol and the team was impressive. And not only that, there was an issue with the mechanical permit approval and Essential replaced my unit with an…
Professional Service, and communication all the time! Excellent team work ❤️❤️❤️❤️
Show more ductless heating & a/c services reviews (51 more) →
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Install AC | 236 | $1.6k–$3.7k |
| Heating system installation | 231 | $1.4k–$2.4k |
| HVAC system repair | 138 | $209–$1.2k |
| HVAC system maintenance | 131 | $114–$453 |
| Install thermostat | 91 | $275–$721 |
| Ductless heating & A/C services | 71 | $414–$2.5k |
| Heating system maintenance | 37 | $78–$293 |
| A/C system maintenance | 26 | $78–$351 |
