How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEssential Heating and Air
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,854 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Essential Heating and Air for 8 kinds of job.
Essential Heating and Air for ductless heating & a/c services
Clear ✕All 71 Google reviews tagged “Ductless heating & A/C services” · showing 60
Daniel was great! He explained everything thoroughly, was on time and on schedule, and consciousness of my home. We are extremely happy with our new heat pump! Christian was also amazing and helped guide us through our options and provided all the information we asked for and more! Thank you for your excellent service!
Every step in the process -- from the estimate to installation to servicing -- has been nothing short of flawless. This is a company that makes sure I understand all the details in order to get the most out of my new HVAC. If I ever move and need a new system, I'd make sure I call these folks.
Perfect beginning to end
Ty is amazing!
They were able to meet our budget, arrive next day, finish the job and leave it looking great. We replaced a Mr Cool mini split system with an upgraded Durastar system. Very pleased with the service and the results.
It was great 👍
We had a new install preformed. The whole experience was outstanding! From start to finish. I'm talking from the spur of the moment "doom scroll" check on an net add. To the final hand shake with the installers this afternoon! OUTSTANDING!!! These people have my business as long as I'm able to give them it! Effort…
They were very friendly, kept everything clean and tidy.
They were amazing. They cared about what I wanted. They explained everything as they worked on my house. They were very fast and efficient. They got done a day earlier. All the staff were friendly and helpful. I had a great experience with them. I would definitely recommend them.
The guys were on time, did a great job and cleaned everything up too. Everything was very easy, from the quote to installation all done in 2 days.
Can’t recommend these people enough. I had them out to do maintenance, when the technician got there, he let me know that the maintenance I requested was more than I needed, which saved me $100.
Alex was great. He went over all the details and everything included. He gave us a quote and talked financing options. Explained everything and answered all our questions. He was great with my younger grandchildren an was very patient. Thank you Alex we will talk soon 😊
Wry responsive. Professional technicians. Very knowledgeable and friendly. Quick 1 day install for furnace, heat pump, and mini split for garage.
Had a great experience from start to finish! I’m very happy with the work they did!
They were very informative, prompt and answered all my questions.
Electrician was prompt and knowledgeable about the work he was doing. In and out in one day. The install of my new furnace/AC was great. The crew were excellent and took the time necessary to do a great job. Very appreciative of their attention to detail. Great experience all around definitely will recommend.
Great service, very knowledgeable. Diagnosed the problem quickly and promptly fixed the issue. Now I am ready for summer.
Fantastic price and stellar service!! Karol came out and did a fantastic job assessing my needs and the next day the crew was here. There was a problem with the mechanical permit approval but the staff at Essential fixed the issue and even upgraded my unit for no extra charge.
I had a consultation with Karol at Essential Heating and Air and I was really blown away by his professionalism and the quote I received. The flexibility shown by Karol and the team was impressive. And not only that, there was an issue with the mechanical permit approval and Essential replaced my unit with an…
Professional Service, and communication all the time! Excellent team work ❤️❤️❤️❤️
Ryan came out right away and had an estimate put together the next day. Work was started just a few days later and was completed very quickly! The whole crew was fantastic to work with and everything is working great!
Loving it so far David gives you the best option and installer super nice too. TY Essential Team.
Excellent experience from first contact to last. Installed a mini-split and two heads in our vintage home. Everyone we communicated with was knowledgeable, courteous, and the team left our house clean, calm and CLIMATE CONTROLLED! Highly recommend, especially for such a substantial investment in your home. You won’t regret it.
Knowledgeable and experienced with the products. Took the time to explain and re-explain how to get the app. Cleaned up behind themselves. No trash left behind.
It took only 2 visits! One for the quote and next day for install!! The team was quick, efficient, friendly, respectful and clean!! Im sitting with my new heater/ac running and so excited for the quiet warm air!! Cant wait for scorching days of summer to turn on my AC!! Super happy!! Thank you to the whole team!
Everyone worked very quickly and were very efficient. Can't wait until entire project is completed.
They were timely and professional!
I had a mini split system installed. I received 3 estimates from 3 different companies, Essential being one of the 3. Overall, Essential was the best with customer service, knowledge, and the best warranty program! They were able to install the following Monday, came on time, completed the job same day, I stall was…
Installation team was amazing, kind and quick! Has been a great experience since Eddie came out for the quote.Simon came out and explained exactly how the system works. He was great and had great customer service. Knows the systems.
Warrenty work
I met wih salesman Ryan after communications from front desk professionals of Christine D. & Rey after a call for pricing of an in house heat/ac unit, and removal of my Daikin mini split. It was all well organized and professionally done by a first class team of installers that were all up in my attic, my crawl…
The men were all polite. They did your good work n I was happy
They are very professional and made sure everything was clean.
Did a great job, efficient and timely. Good team Thank you.
Personable, passionate, thorough, knowledgeable, considerate
The installers were quiet and efficient. I'm pleased with what I got.
There still here. Hasn’t been completed yet. Check back later At this point they’ve been awesome and very polite
I had Essential install a ductless system to replace a broken one. Their quote was competitive and their service was fast and people were friendly and very clean. It was a pleasure having them in my house. I knew they would have to cut the drywall in my ceiling to enlarge the access to put the new heat pump in, I…
Wow! From the time we met with David for our system estimate to the time we said goodbye to William our electrician and everything in between we couldn't have been happier. The professionalism and thoroughness of this company is above reproach. After just a few days we are thrilled with the new warmth in our home.…
Fair price, quick scheduling and installation. Professional group of guys showed up to complete the work in one day. One minor little miscut in the drywall for which he apologized and offered to fix. I declined as it's minor and I can fix on my schedule. But I appreciated that he was honest about the mistake and…
I'm so nice and warm thanks to Essential Heating. The crew was friendly and professional.
Super knowledgeable and transparent. Good stuff!
Got a good quote. The team worked with me to get me the system I wanted. We dealt with a few hiccups, but we made it to the finish line. I am going to have them back next month to install a new electrical panel.
Friendly, knowledgeable and professional! Would definitely recommend. Was able find creative solutions to make the electric part more pleasantly attractive! Thank you
Great communication. Excellent mini-split install.
Electrical went smooth, Crew were very professional
The guys were on time, neat and cordial.
The whole process was an enjoyable experience. Everyone I was in contact with was pleasant, knowledgeable and respectful. The install went smoothly and the crew was very efficient. I am very happy with my experience and would highly recommend Essential Heating to anyone.
Extremely prompt and quick service installing my mini-split. No day-of hiccups that jacked up the price or extended the length of the installation.
P My air conditiong works perfect after the fan is adjusted to max and the temperature setting was adjusted based on the sensor upstaurs. The tankless water heater is installed yesterday and it is working fine. I wanted to take a moment to express my sincere appreciation for the excellent service provided by…
Great sales appointment and fantastic install. Very knowledgeable and friendly people overall!
William was amazing! His technical knowledge is the best in the business, and he was so helpful in addressing everything that could possibly become an issue for us. We have complete trust in this company and will recommend them to all of our friends, family, and clients going forward!
great people to work with. very knowledgeable, always on time, very clean, and bent over backwards to help me.
Super happy ! They helped installing Mini split Cooling and heating unit for my home addition project. Guys are super professional and did high quality work.
Excellent process from beginning to end. Very professional, on time, and responsive. Highly recommend. Will be using for 2nd unit.
Right from the start, Essential clearly had my best interests in mind. I'd investigated other mini-split providers, but the other quotes were nearly $10K more, or constantly pressuring me with daily calls to commit. And none of those offered the kind of placement customization Ruben from Essential walked me…
We could not be happier with our experience with the Essential Heating and Air team! They were highly professional, incredibly responsive, installed a high-quality product, and overall great to work with -- which is hard to say for a lot of HVAC companies. We got countless quotes and theirs was not only the best,…
The whole process was excellent, from the estimate to the install. The employees were professional, helpful, knowledgeable, and friendly. They listened to what I asked for and exceeded what I expected. If I need anything more for HVAC I will look to Essential to help.
Excellent in all aspects
I really liked their service they are very professional I definitely recommend them without any doubt
Show more ductless heating & a/c services reviews (11 more) →
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Install AC | 236 | $1.6k–$3.7k |
| Heating system installation | 231 | $1.4k–$2.4k |
| HVAC system repair | 138 | $209–$1.2k |
| HVAC system maintenance | 131 | $114–$453 |
| Install thermostat | 91 | $275–$721 |
| Ductless heating & A/C services | 71 | $414–$2.5k |
| Heating system maintenance | 37 | $78–$293 |
| A/C system maintenance | 26 | $78–$351 |