How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEssential Heating and Air
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,854 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Essential Heating and Air for 8 kinds of job.
Essential Heating and Air for heating system installation
Clear ✕All 231 Google reviews tagged “Heating system installation” · showing 80
Did a great job. They came on time cleaned up nice guys. Would recommend them to anyone
Working with Essential Heating and Air was a great experience since the beginning, I’m glad I found them and after reading all their reviews I knew I couldn’t go wrong. They were very fast to contact me back and schedule an appointment, when they came to my home they gave me all the information so I could understand…
Daniel was great! He explained everything thoroughly, was on time and on schedule, and consciousness of my home. We are extremely happy with our new heat pump! Christian was also amazing and helped guide us through our options and provided all the information we asked for and more! Thank you for your excellent service!
Awesome job, highly recommend 👏
Essential Heat and Air gave us a very good quote on installing a new heat pump. They were quick to install by next day, very thorough, professional and had it all installed and running in one day. We were thrilled by the efficiency. Also very good guarantees on service and equipment. We are happily ready for Winter. Vivienne and Gary.
Great price. Mine was a big job from 8am to 11pm out with one heavy oil burning furnace and a really old heat pump in New York heat pump and New York electric furnace. It pulled new wire for the power to the new furnace. They really covered it with a lot of guys at one time there was five guys there working looks good.
Great, efficient installation with respectful workers. Cleaned up very well after themselves and I couldn't be happier with the end result!
They came early and got to work. Added wiring to my electric panel and new breakers, put in a new heat pump which really looks great, took out the old furnace and put in a new one and they made sure everything was working properly and then they showed me how to operate the system. I was very impressed with the job…
the installation crew were amazing and did everything with care and precision. my hat is off especially to the electrician and the way he managed to work with the lath and plaster and the old sheetrock in the ceiling in and old bedroom. if I ever need any electrical work done I would ask for him. thank you.
Sebastian is fantastic and an obvious expert at his profession. Very good customer service and personality. Your lucky to have him.
Kevin was an exceptional sales rep. Knowledgeable, responsive, respectful. The crew did a great job on a new furnace and hot water heater, heat pump install, old ducting replacement, and electrical panel upgrade. Very happy, highly recommend.
Dan, Omar, and Zane. Spent the entire day replacing our old furnace and installing ac. They were respectful of our home and property. It has been a great experience starting with Taylor the salesman to the great installers. We highly recommend them and Essential Heating.
Courteous, friendly, efficient, knowledge, took measures to keep my home clean. Kept me informed
Excited to get my furnace and ac replaced. Staff is professional and kind. Prices are competitive. Will post photos once their done!
The guys were polite and got right to work, enjoyed meeting them.
Knowledgeable installation crew with excellent customer service skills.
Great job!!
I was on vacation during the month of the Heat Pump and Furnace installation, so I had plenty of time to do research, get quotes, and analyze what HVAC companies had to offer. By far, Essential Heating & Air was better in every area I cared about; the cost, timeline, brand, guarantees, and maintenance program were…
The technicians were absolutely professionals. Got it done in 7 hrs completed. I was impressed. Installed and cleaned up and was working as it should. Thank you Essential for training them so well !! Bruce Aubrey 🙂
We were highly impressed by all aspects of how Essential Heating and Air. They were good communicators and performed all tasks in a professional manner.
The best service and price Would highly recommend!
The crew was very knowledgeable and professional while installing the AC and Heating Units.
Dan and Omar are the greatest people I have ever had the chance to meet! Efficient and clean install and never been more comfortable after the heat-pump was installed!
Best around! Their professionalism, work ethic, prices, workmanship, and cleanliness is unmatched. Nazar was able to figure out our heating issue with a quick repair.
Very professional and prompt. Everyone was easy to talk to and explained to how things worked. Thank you
These guys were spot on, quick with their responses and installation. They are great guys and I would recommend these guys to anyone! Talk about knowledgeable and pleasurable people, well these folks were always so professional, patient, and lots of fun. I hope that anyone considering an upgrade or replacement…
Essential Heating /Air was definitely the best choice for us. We met Ryan to discuss our needs. Ryan provided us with some great options. The install team was scheduled the next day, they were on time and did a great job getting the new system installed. The next day Cameron , the service tech from Essential…
TL;DR - Nice people, good intentions, and they know HVAC but with poor execution and VERY poor communication. I'd look elsewhere if I had to do it all over again. I'm torn about this review because I've dealt with some very nice folks, especially the service person that has made a couple visits to my house. Insanely…
Great service, great work. We are beyond happy for our new furnace and heat pump installed by Essential. I made the best decision by having these guys install. Looking forward to winter! 😀
All the technicians were polite, hard working and just amazing! Due to mild temps I haven’t really used either my furnace or ac; but have confidence that they will work great as the Essential team is great.
They were amazing. They cared about what I wanted. They explained everything as they worked on my house. They were very fast and efficient. They got done a day earlier. All the staff were friendly and helpful. I had a great experience with them. I would definitely recommend them.
Excellent service, great commitment and communication. Great job!!! Kameron, the tech, explained all information of the units so we could make an excellent choice. The installers and electrician were exceptional. The whole team worked in harmony to get us our first mini-split system in just 6 hours. Love that the…
Very fast turnaround on installation. It does take an entire day to install. They prompt and very respectful of our space.Reasonable price. Thank you!
Very nice workmen They knew what they were doing, and did a great job. Nieghbor commented on how clean they left the area. I would recommend Essential Heating & Air to everone.
Thank you for completing the job as promised, and working with our old home from 1930 to make it more comfortable for my daughter with a rare diagnosis that can’t regulate her body temperature it was essential (pun intended) that we have a heating and cooling system. They explained everything, and when the guys…
Awesome install. Very fun crew We enjoyed the entire experience are so happy with our new system
They were super fast, efficient and pleasant. We felt like like price for a new furnace and heat pump was very fair and the job was done within 3 days of our first interaction.
a great guy to work with. He got right down to business and isolated the issue and then fix the issue and taught me a few things on how to control the new heat pump and make it play nice with others like my gas furnace.
Essential Heating & Air did an outstanding job from start to finish. They arrived on time, communicated clearly, and provided fast, professional service. The technicians were knowledgeable, courteous, and experienced, giving me confidence in the work. My air conditioning unit is now running perfectly, with immediate…
Essential Heating and Air did a great job, they had answers for everything!! Anton, Terry, Andrew and Ben. Thanks
Essential heating and crew were easy to work with from financing to install to service thank you.
Sales person (Johnny) was great but difficult to get in touch with afterwards for follow up questions. Installers (Victor and Team) went above and beyond. Easy to communicate with and they kept us informed throughout the install. Very pleasant. Cleaned up all areas and we're very professional. Electricians (Aaron…
After lots of estimates from various HVAC companies we chose to have a new furnace installed by Essential Heating & Air. Our new furnace comes with a 10 year warranty and the company guarantees their installation for that time. We chose the York furnace manufactured in Texas and they had it installed in a few…
Wry responsive. Professional technicians. Very knowledgeable and friendly. Quick 1 day install for furnace, heat pump, and mini split for garage.
Christopher was a great salesman and our unit is keeping our home at a steady temperature - regardless of the weather conditions.
Essential Heating and Air was a good experience. From procurement to installation, all professionally done, without exception.
TY WAS TERRIFIC, AND WOULD USE HIM TO LOOK AT ANYTHING HVAC GREAT GUY! I WOULD DEFINITEKY RECOMMEND THESE PEOPLE AND THE COMPANY. RICK R
Simon came out and fixed our AC . It has not ran right since the install. All of the technicians have been awesome! But I think Simon got it adjusted right!
Great price, great service, and timely.
Ruben and crew did a great job. The sales person was great also Ryan. They beat competitors price by 1,000 dollars
Electrician was prompt and knowledgeable about the work he was doing. In and out in one day. The install of my new furnace/AC was great. The crew were excellent and took the time necessary to do a great job. Very appreciative of their attention to detail. Great experience all around definitely will recommend.
The free estimate process was very smooth and reasonable. Everything was explained well and I took advantage of great deals they had. Installation was quick and the crew completed it in one day. They explained what was happening and worked well to solve potential installation issues in a 1940s house. They also…
Great company to work with. The project manager/estimator was very honest and kept to the agreement of all services offered. One thing I liked was they offered to beat any competitors' price and they had next day installation.
David, the sales guy who came out and gave us an estimate is awesome. Truly a great guy. Polite, knowledgeable, respectful. The guys who installed the furnace and heat pump did an incredible job, they went above and beyond and exceeded our expectations. Unfortunately the customer service from their office staff is…
Friendly and professional. Quick install and great clean up. Thank you Essential Team!!
New furnace and air conditioner for the home.
Excellent installation job by technicians Adrian, Serhi, and Ivan. Quality workmanship, and everything was clean and tidy at completion. I highly recommend Essential.
Great experience working with Ryan for sales and Roman for installation. Very fast and easy process, and great communication throughout.
Replaced my furnace and added central air. Pricing was great, quick install date. The guys were great and put up with my goofy lab. Nice system. They did a great job and left everything clean and tidy. Plus I didn’t have to be home. Definitely recommend.
Dan and Bruno did a great job today installing a new HVAC System. They were efficient, polite & explained everything very well. Amazing job! Thank you!
We had wonderful service with Essential Heating and Air from first contact to the last. Christian was a great sales person with all the answers to our questions. After getting 3 quotes, one cheaper and one more expensive, we felt like we were in good hands with them. The installers were great. What a job, here from…
Amazing from start to finish. Hard working techs and amazing service. Can not recommend this company enough! I am extremely satisfied and happy.
On initial installation it turned out that the furnace had two faulty parts. When the parts were found to be at least two months out they replaced my brand new furnace within three days. Polite helpful installers and all representatives of the company as well. Definitely will recommend to any and all.
Christian was very warm, friendly and knowledgeable. He told me all that needed to be done and we were fortunate that the pricing was within the range I needed. I appreciated Essentials flexibility.
Essential gets it right. The project was very well coordinated and prompt. Everyone was friendly and sociable. I received the equipment I requested and the performance has so far exceeded my expectations.
Sergio, Ivan, Nikita and the 2 electricians that installed my new Furnace and A/C unit did a great job. They answered all the questions I had about the new system and they were all nice.
These guys worked so hard and did an amazing job! We are thrilled to finally have A/C! Our furnace was 32 years old and still kicking, but we knew it woukd be tired soon! They beat every other bid by HALF of our other quotes! Very professional and knowledgeable!
Replaced old unit, the Men they had come to our home were so nice. The salesperson was not pushy and work with us staying within budget.
We really appreciated how thoroughly the product was explained to us; it gave us total confidence in our choice. No big project is without its hitches, but Essential Heating was always there to listen and make things right. They followed through on every promise with a great, person-centered attitude.
Prompt response to my inquiry. Prompt on-site estimate. And next day installation, wow! Incredible. Technicians were friendly, efficient and knowledgeable.
Incredibly fast turnaround between accepting the quote and install. Team that replaced our furnace were super nice, communicative and left the workspace cleaner than when they started. Highly recommend!
Essential Heating and Air did a fantastic job installing our new heat pump and furnace. They came out within just a couple days to do the estimate, scheduled the work within a couple days and finished in one day! They were timely, professional and knowledgeable about the project they were doing AND they cleaned up…
Christian came out to give me a estimate on a heat pump he was really pleasant clearly knew what he was talking about insured my current furnace was not repairable and got me set up with a state of the art system that is being installed on Saturday..full 5 star interaction..also had Dawson come out and install the…
This is the second installation they’ve done for me, another friendly team onsite, hard-working, and professional, and went the extra mile ! Highly recommended as always
These guys were extremely professional and helpful. Anytime a tech ran into an issue, from where to run electrical or my personal preferences for how the unit was positioned in my attic, they came to me and asked for my input. They cleaned up after themselves and respected our home like it was their own. I was really happy with the install!
The technicians were very cateous and responsible. They responded to my questions. They cleaned after themselves and tested the system when they were done. They also taught me how to operate the thermostat. David the sales man was so professional. He answered our questions, helped us alot and followed up on scheduling the techs.
Everyone in every level of this company was wonderful to work with. Very accommodating and our new furnace and heat pump is super powerful whether we want hot or cold air. Fantastic experience!!! Would 100% recommend!!
Had a variety of issues though they made things right in the end
Shout out to Ryan and team. From walk through to estimate and installation these guys are fast, reliable, super friendly, knowledgeable and got us upgraded to a heatpump in less than a day. Excellent job, good pricing, payment options and stellar communication. Call them now if you're thinking about upgrading, maintaining or repair!
From the first visit to get a quote to the installation, everything went well. They did a great job installing.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Install AC | 236 | $1.6k–$3.7k |
| Heating system installation | 231 | $1.4k–$2.4k |
| HVAC system repair | 138 | $209–$1.2k |
| HVAC system maintenance | 131 | $114–$453 |
| Install thermostat | 91 | $275–$721 |
| Ductless heating & A/C services | 71 | $414–$2.5k |
| Heating system maintenance | 37 | $78–$293 |
| A/C system maintenance | 26 | $78–$351 |
