How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREEssential Heating and Air
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 1,854 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Essential Heating and Air for 8 kinds of job.
Essential Heating and Air for install AC
Clear ✕All 236 Google reviews tagged “Install AC” · showing 20
They came early and got to work. Added wiring to my electric panel and new breakers, put in a new heat pump which really looks great, took out the old furnace and put in a new one and they made sure everything was working properly and then they showed me how to operate the system. I was very impressed with the job…
Sebastian is fantastic and an obvious expert at his profession. Very good customer service and personality. Your lucky to have him.
Kevin was an exceptional sales rep. Knowledgeable, responsive, respectful. The crew did a great job on a new furnace and hot water heater, heat pump install, old ducting replacement, and electrical panel upgrade. Very happy, highly recommend.
Dan, Omar, and Zane. Spent the entire day replacing our old furnace and installing ac. They were respectful of our home and property. It has been a great experience starting with Taylor the salesman to the great installers. We highly recommend them and Essential Heating.
Excited to get my furnace and ac replaced. Staff is professional and kind. Prices are competitive. Will post photos once their done!
The guys were polite and got right to work, enjoyed meeting them.
Knowledgeable installation crew with excellent customer service skills.
We just had our furnace and air conditioning installed on Monday. Great deal and great company! City of Marysville inspected the installation today and said it was one of the best installations they have seen in a long time. They were shocked by the warranty and once we told them it was Essential Heating and Air,…
I was on vacation during the month of the Heat Pump and Furnace installation, so I had plenty of time to do research, get quotes, and analyze what HVAC companies had to offer. By far, Essential Heating & Air was better in every area I cared about; the cost, timeline, brand, guarantees, and maintenance program were…
The technicians were absolutely professionals. Got it done in 7 hrs completed. I was impressed. Installed and cleaned up and was working as it should. Thank you Essential for training them so well !! Bruce Aubrey 🙂
We were highly impressed by all aspects of how Essential Heating and Air. They were good communicators and performed all tasks in a professional manner.
The crew was very knowledgeable and professional while installing the AC and Heating Units.
Best around! Their professionalism, work ethic, prices, workmanship, and cleanliness is unmatched. Nazar was able to figure out our heating issue with a quick repair.
Very professional and prompt. Everyone was easy to talk to and explained to how things worked. Thank you
These guys were spot on, quick with their responses and installation. They are great guys and I would recommend these guys to anyone! Talk about knowledgeable and pleasurable people, well these folks were always so professional, patient, and lots of fun. I hope that anyone considering an upgrade or replacement…
Essential Heating /Air was definitely the best choice for us. We met Ryan to discuss our needs. Ryan provided us with some great options. The install team was scheduled the next day, they were on time and did a great job getting the new system installed. The next day Cameron , the service tech from Essential…
TL;DR - Nice people, good intentions, and they know HVAC but with poor execution and VERY poor communication. I'd look elsewhere if I had to do it all over again. I'm torn about this review because I've dealt with some very nice folks, especially the service person that has made a couple visits to my house. Insanely…
Great service, great work. We are beyond happy for our new furnace and heat pump installed by Essential. I made the best decision by having these guys install. Looking forward to winter! 😀
All the technicians were polite, hard working and just amazing! Due to mild temps I haven’t really used either my furnace or ac; but have confidence that they will work great as the Essential team is great.
They were amazing. They cared about what I wanted. They explained everything as they worked on my house. They were very fast and efficient. They got done a day earlier. All the staff were friendly and helpful. I had a great experience with them. I would definitely recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Install AC | 236 | $1.6k–$3.7k |
| Heating system installation | 231 | $1.4k–$2.4k |
| HVAC system repair | 138 | $209–$1.2k |
| HVAC system maintenance | 131 | $114–$453 |
| Install thermostat | 91 | $275–$721 |
| Ductless heating & A/C services | 71 | $414–$2.5k |
| Heating system maintenance | 37 | $78–$293 |
| A/C system maintenance | 26 | $78–$351 |
