Essential Heating and Air

Daniel was great! He explained everything thoroughly, was on time and on schedule, and consciousness of my home. We are extremely happy with our new heat pump! Christian was also amazing and helped guide us through our options and provided all the information we asked for and more! Thank you for your excellent service!

Great price. Mine was a big job from 8am to 11pm out with one heavy oil burning furnace and a really old heat pump in New York heat pump and New York electric furnace. It pulled new wire for the power to the new furnace. They really covered it with a lot of guys at one time there was five guys there working looks good.

They came early and got to work. Added wiring to my electric panel and new breakers, put in a new heat pump which really looks great, took out the old furnace and put in a new one and they made sure everything was working properly and then they showed me how to operate the system. I was very impressed with the job… Read full review

Kevin was an exceptional sales rep. Knowledgeable, responsive, respectful. The crew did a great job on a new furnace and hot water heater, heat pump install, old ducting replacement, and electrical panel upgrade. Very happy, highly recommend.

Dan, Omar, and Zane. Spent the entire day replacing our old furnace and installing ac. They were respectful of our home and property. It has been a great experience starting with Taylor the salesman to the great installers. We highly recommend them and Essential Heating.

I was on vacation during the month of the Heat Pump and Furnace installation, so I had plenty of time to do research, get quotes, and analyze what HVAC companies had to offer. By far, Essential Heating & Air was better in every area I cared about; the cost, timeline, brand, guarantees, and maintenance program were… Read full review

We were highly impressed by all aspects of how Essential Heating and Air. They were good communicators and performed all tasks in a professional manner.

These guys were spot on, quick with their responses and installation. They are great guys and I would recommend these guys to anyone! Talk about knowledgeable and pleasurable people, well these folks were always so professional, patient, and lots of fun. I hope that anyone considering an upgrade or replacement… Read full review

Essential Heating /Air was definitely the best choice for us. We met Ryan to discuss our needs. Ryan provided us with some great options. The install team was scheduled the next day, they were on time and did a great job getting the new system installed. The next day Cameron , the service tech from Essential… Read full review

They were amazing. They cared about what I wanted. They explained everything as they worked on my house. They were very fast and efficient. They got done a day earlier. All the staff were friendly and helpful. I had a great experience with them. I would definitely recommend them.

08/25 updates: finally replaced and my AC can work properly now!! 08/18 UPDATE: Over two months since the issue was confirmed, and still no resolution. I requested a full replacement with any brand they carry over a month ago, but they now claim no units of any brands are available. Meanwhile, I can tell from… Read full review

Very fast turnaround on installation. It does take an entire day to install. They prompt and very respectful of our space.Reasonable price. Thank you!

The outside shutoff switch for my new AC/Heat pump is arcing. 12 hours after the install was finished, the AC stopped blowing cold air. I called immediately (Thursday) after I discovered the arcing and popping sounds so I could get an emergency repair and they said Tuesday is the earliest appointment. (Edit): the… Read full review

Thank you for completing the job as promised, and working with our old home from 1930 to make it more comfortable for my daughter with a rare diagnosis that can’t regulate her body temperature it was essential (pun intended) that we have a heating and cooling system. They explained everything, and when the guys… Read full review

Awesome install. Very fun crew We enjoyed the entire experience are so happy with our new system

The wife and I love the new system. Heat when you want it and cool when you want it. The guy's that installed it were fantastic and answered all my questions I put to them. They were fast and thorough and didn't leave a mess. I would definitely recommend Essential Heating and Air for an HVAC installation, you won't be sorry.

Simon came out and fixed our AC . It has not ran right since the install. All of the technicians have been awesome! But I think Simon got it adjusted right!

Great company to work with. The project manager/estimator was very honest and kept to the agreement of all services offered. One thing I liked was they offered to beat any competitors' price and they had next day installation.

David, the sales guy who came out and gave us an estimate is awesome. Truly a great guy. Polite, knowledgeable, respectful. The guys who installed the furnace and heat pump did an incredible job, they went above and beyond and exceeded our expectations. Unfortunately the customer service from their office staff is… Read full review

Friendly and professional. Quick install and great clean up. Thank you Essential Team!!

We had wonderful service with Essential Heating and Air from first contact to the last. Christian was a great sales person with all the answers to our questions. After getting 3 quotes, one cheaper and one more expensive, we felt like we were in good hands with them. The installers were great. What a job, here from… Read full review

Amazing from start to finish. Hard working techs and amazing service. Can not recommend this company enough! I am extremely satisfied and happy.

On initial installation it turned out that the furnace had two faulty parts. When the parts were found to be at least two months out they replaced my brand new furnace within three days. Polite helpful installers and all representatives of the company as well. Definitely will recommend to any and all.

Christian was very warm, friendly and knowledgeable. He told me all that needed to be done and we were fortunate that the pricing was within the range I needed. I appreciated Essentials flexibility.

Essential gets it right. The project was very well coordinated and prompt. Everyone was friendly and sociable. I received the equipment I requested and the performance has so far exceeded my expectations.

Sergio, Ivan, Nikita and the 2 electricians that installed my new Furnace and A/C unit did a great job. They answered all the questions I had about the new system and they were all nice.

Replaced old unit, the Men they had come to our home were so nice. The salesperson was not pushy and work with us staying within budget.

We really appreciated how thoroughly the product was explained to us; it gave us total confidence in our choice. No big project is without its hitches, but Essential Heating was always there to listen and make things right. They followed through on every promise with a great, person-centered attitude.

Essential Heating and Air did a fantastic job installing our new heat pump and furnace. They came out within just a couple days to do the estimate, scheduled the work within a couple days and finished in one day! They were timely, professional and knowledgeable about the project they were doing AND they cleaned up… Read full review

These guys were extremely professional and helpful. Anytime a tech ran into an issue, from where to run electrical or my personal preferences for how the unit was positioned in my attic, they came to me and asked for my input. They cleaned up after themselves and respected our home like it was their own. I was really happy with the install!

We’re proud homeowners in Puyallup and couldn’t be happier with our decision to install an AC unit with this team. From start to finish, the entire process was smooth, professional, and stress-free. Communication was clear and consistent, and the attention to detail really stood out. The installation crew was… Read full review

The installers were professional, efficient and courteous. .

Essential Heating and Air would be rated at a 5 +. From their office staff to their field crews excellent all the way. Employee Simon Capill today gave us a one year performance check up today. Courtesy plus. Good job. Thank You....Will not use anyone else....

Really good and easy at home inspection. They had a good financing option and quick installation the next day. They did take a little longer than expected but overall good. Some minor trash was left around

Working with Essential was very easy and pretty relaxed. I requested a quote online, and got a text response the next morning. A tech came out to discuss options and cost with us, and didn't put a bunch of pressure on us to commit to anything. When we went ahead with installation of a new heat pump and air handler,… Read full review

The installation went smoothly today! As promised, they completed the entire job in 7 hours. Thank you Jared, Vimo, Brian & Fred for the coordinated efforts. We’re now enjoying the comfy temperature in our living room! So glad we decided to go forward with the package deal Christian Betzold offered us.

Happy with the install job for the most part but they knocked a light fixture down in our garage on the ceiling (light itself was fine) and they didn't put it back even though the contract said they would clean up. They also left some plastic wrap and garbage around. And lastly, one of the guys didn't remove shoes… Read full review

I had a great experience with the technicians explanation of how the team works to accommodate me for the installation of the new heating and cooling system 😎 👌!! All my questions have been answered to my satisfaction!! Thank you 😊

From beginning to end they were professional, on time, and the customer service was fantastic. I love my new system and they helped me stay within my budget.

Great team from start to finish! From introduction to install, and fine tuning the equipment to work with existing system. The complete staff was courteous and demonstrated high quality and craftsmanship. Highly recommended!

Christian came out to our home, took detailed measurements, and then sat down with us to put together an estimate. He explained everything clearly and thoroughly, making sure we understood the process and the options available. Christian has a great ability to connect with his clients, which made the entire… Read full review

Essential heating and air came highly recommend from family friends and took great care of us as well and will be our go to for all our hvac needs.

This whole process, from the consultation to the installation was easy and professional. The installers were professional and knowledgeable.

Had a great experience with Essential Heating and Air. They came out, did a quote onsite and told us how they came to their recommendation about what we needed, and gave a very fair price. They were out the next day to install the furnace and A/C, and when they ran into issues they didn't expect, we didn't get… Read full review

Nice work completing the electrical work for my generator hook up.

Arrived on time. Very pleased with the work done and the employees. Explained everything done and how to use. Worked clean. Highly recommend thank you

I met wih salesman Ryan after communications from front desk professionals of Christine D. & Rey after a call for pricing of an in house heat/ac unit, and removal of my Daikin mini split. It was all well organized and professionally done by a first class team of installers that were all up in my attic, my crawl… Read full review

Well i had a in home quote done on feb 16th, the guys came out on time to do the install feb 17th heat pump, furnace and thermostat. After a long 14hr install i ended up having no heat, the lead installer ended up buying me space heaters for the night which lets be honest they dont do much. Feb 18th service tech… Read full review

Overall a great experinece. I would definitely recommned Essential Heating and Air. They showed up on time the day of insallation and were clean and thorough. They stood behind their install for there were several minor issues, yet they took care of them promptly

Anthony, our salesman worked his tail off to find us the perfect financing and went the distance and then some!! The instalation went perfectly and we are thrilled with Essential heating and Air! You should contact them for all your HVAC needs! You will not be sorry! Love them !!!!

Joe Hall was an amazing compassionate sales representative he went above and beyond. Will highly recommend him to friends and neighbors. The crew that installed the equipment were courteous and efficient

Service has been great, going the extra mile to make sure I as a customer are as happy as possible

The guys came in my house and got right to work, without hesitation. They were very friendly.\nAnd very professional , knowing every phase of the job. They worked as a team and completely finished before the end of the day. They cleaned up their mess that was made and was pleasant to talk to. I would be recommending… Read full review

Being a retired tech rep for Westinghouse McQuay International. I am very impressed with all technicians performance as well as their personality and professional instaliion. I will fully recommend this company with out any reservations. I was also impressed with your sales sales man Jaun his knowledge and… Read full review

Nothing but kind words to share about this company, from start to finish every single person I interacted with was absolutely wonderful! Christian came out to survey my house two days after I called and spoke to Theresa, he was so knowledgeable and so friendly that I was instantly comfortable with the entire… Read full review

I had contacted 3 other HVAC companies before. They all treated me like I was an autopen. Essential H&A responded right away. Came out on schedule. The rep and all the technicians were nice people. Friendly and accommodating, never even came close to implying that I was an idiot. I've only been using the new furnace… Read full review

Allen and Zach are both hard working workers and dedicated to making the Essential AC Company an efficient place of business. Highly recommend them to perform any AC installation. Supper excellent. Thanks

They are very professional, efficient and very nice

Update: finally got our repair done, which didn’t take long to do and Andrew was very knowledgeable and efficient. Not sure why we had to wait so long for the part but we are happy the wait is finally over and we are back to normal! Our HVAC stopped working after a few months, they sent a tech out and he blamed it… Read full review

Incredible customer service pre sales, during installation, and post installation. Went out of the way to make sure we were comfortable.

The installer guys were friendly, easy to communicate and willing to explain all the steps of the installation and the project they did.. I’m fully satisfied with them and hopefully the water heater they installed will be working well and my family will be safe for many years to use it

Ryan did an excellent job of providing me with all the options for my furnace and air conditioning replacement. I had many questions over several days and was impressed with Ryan's patience and desire to earn my business. And that is what happened, he earned my business. My install was smooth and the crew of Seth… Read full review

Essential Heating and Air exceeded all of our expectations. From the very first conversation with our sales rep, Kevin, to the final walkthrough after installation, the entire experience was seamless and stress-free. Kevin was knowledgeable, professional, and made the process simple to understand. The installation… Read full review

They were very professional and courteous. They worked extremely hard to get the job done on time.

Crew efficient, nice, knowledgeable about the system, and very fast! Thank you!!

Both installers were great Jared & Camron. Very nice men. Did good work and cleaned up well too. I also like my sales man Dave Sharapov . Great price. Very happy with E.H.and Air.

This company backs their own word with great customer service, product and timing. When the installers came they came prepared, on time and started working on the job right away. Not only that, but they finished the work flawlessly within the day. Overall, very satisfied!

The installers were very professional and did a good job with the details. They cleaned up completely and left no remnants of the old system or packing materials.

Absolute Professional service

Very knowledgeable and informative Worked efficiently I'd highly recommend them

Essential Heating and Air exceeded my expectations. The installation went well and the technicians were able to make a few custom changes to enhance my system

My thermostat was not working. I called Essential, pronto, a technician was sent over in a few hours and the issue was resolved! Good job Essential!

Found Essential thru Thumbtack for a new Hisense heat pump. David (sales) was knowledgeable, flexible, not too pushy. Adam (install) was professional, generous (went above and beyond), and the crew did a great job. 10/10 on price, product, and service.

We could not be happier with our experience with the Essential Heating and Air team! They were highly professional, incredibly responsive, installed a high-quality product, and overall great to work with -- which is hard to say for a lot of HVAC companies. We got countless quotes and theirs was not only the best,… Read full review

Essential heating & air exceeded my expectations and I am one tough gal to please. From beginning to end (in our case ordered on Monday and installed on Thursday) we experienced the most professional and wonderful customer service one could ask for. From David who helped us pick a system to meet our needs;… Read full review

Professional, honest good work friendly will recommend to other homeowners.

I really had a great experience with Ruben and his team (Ben, Andrei and Sergiu) for installing the Heat-pump and a new Furnace at our home. They were very competitive with the overall project cost and are very professional. When Ruben came out to give us the quote he took all the measurements, checked our home… Read full review

We hired Essential Mechanical to remove our oil furnace and replace it with a heat pump and an electric backup furnace. I couldn't be happier with the process. Everyone I worked with, from the initial sales call, to the installation team, was so friendly and professional. It was a much better experience than I've… Read full review

I just had to wait 3 good days before giving a review. (I need to see how everything goes). I admire Ruben's tenacity in ensuring that we knew what product and system would work best for our needs. I appreciate Ben and the other technician who installed the system while I was working from home. I am thankful to… Read full review

Ruben B. quoted, and E.M. was Selected to install an NG Coleman 60k BTU 2-stage furnace (96% eff.) , a new touch-screen thermostat, and a, NG Navien tankless water heater. Ben, Andrew and Sergio did the install of both in one day, were on-time, explained the upcoming work and venting, and proceeded to remove and… Read full review