Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%64+22.4Reliability 15%58+8.7Craft & service 20%35+7Value 10%22+2.2Momentum 8%82+6.6Track record 7%96+6.7Accountability 5%58+2.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREEstes Services
Atlanta, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #85Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Estes Services is better than 64% of HVAC contractors.B
64
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Estes Services is better than 58% of HVAC contractors.C
58
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Estes Services is better than 35% of HVAC contractors.D
35
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Estes Services is better than 22% of HVAC contractors.D
22
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Estes Services is better than 82% of HVAC contractors.A
82
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Estes Services is better than 96% of HVAC contractors.A
96
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Estes Services is better than 58% of HVAC contractors.C
58
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for swimming pool equipment repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$454+41% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 60%Overpriced 2%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$295 |
| Install AC | 229 | $1.4k–$3.2k |
| HVAC system repair | 210 | $205–$933 |
| A/C system maintenance | 207 | $39–$393 |
| Heating system installation | 203 | $1.4k–$2.8k |
| A/C system repair | 121 | $209–$786 |
| Installation | 95 | $1.1k–$2.8k |
| Heating system maintenance | 90 | $39–$251 |
