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Estes Services
Atlanta, GA · 4.9★ (5,133)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29
RankPosition by Experts Score among all companies we track in this category.#59
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$454
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.2.8%

Estes Services for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 40

All 10 Google reviews tagged “Thermostat repair”

★★★★★ Shane · Edited a year ago

Estes Service Professional Lee Smith was extremely knowledgeable and very thorough. Helped provide options and able to correct the issue.

HVAC system maintenanceThermostat repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Kimarie · 2 years ago

Carlos and Brandyn were great! They made sure I understood everything and knew how to operate it all. They were virtuous and professional. Thank y’all!

Heating system installationHeating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Taylor · 3 years ago

Marcus & Carson were a great help!!

A/C system maintenanceHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Jason · 3 years ago

From the beginning (diagnosis and new system quotation) to the end (complete HVAC system replacement) every employee I interacted with was professional, knowledgeable, and courteous. Collin was great. He helped me determine what I needed and what I didn’t during the quoting process. Paul is quite possibly the best…

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Xena · 3 years ago

Hunter was on time and very professional he answered all questions and I will definitely use Estes again

Ductless heating & A/C servicesHVAC system repairHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Westside · 4 years ago

The Technician recognized the problem in less than one minute. Within 10 mins we were back in business with heat. Excellent job!

HVAC system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Leonard · 4 years ago

Professional and knowledgeable. Christian was able to fix the problem quickly and provided me with instruction so that the problem hopefully would not reoccur.

A/C system repairThermostat repair+ Punctuality+ Quality+ Professionalism
★★★★★ M · 4 years ago

My configurations had gotten changed and I called Estes to see if they had an appointment. The guy that came out was real thorough and he took care of my issue in timely fashion. Would definitely use them again.

Thermostat repair+ Professionalism
★★★★★ Nomi · 5 years ago

they say you get what you pay for, that came true for us when we worked with Estes. Had a new AC unit installed by a different company, and let alone the unprofessionalism that the company showed, the system stopped working in just 1 day. then we contacted Estes, which we should have done earlier. It was a…

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Leonard · 4 years ago

Rating only, no written review.

A/C system repairHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality

Why it scores 29How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction16
Reliability14
Craft & service19
Value16
Momentum81
Track record95
Accountability57

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