How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCOREEstes Services
Better than 12% of HVAC contractors · #59 of 67
Estes Services for a/c system maintenance
Clear ✕All 209 Google reviews tagged “A/C system maintenance” · showing 60
Been a customer of Estes for years and they always impress. Joanna might be the quickest at responding to my inquiries of any business I regularly work with. She’s the best and really appreciate her attention to detail and ability to help.
Lee Steward was great today servicing our HVAC system. We highly recommend Estes. Thank you for awesome customer service and support.
Ms.Cris Cleveland was a delight. She was very professional, she explained everything clearly and answered all our questions. If we need services again Hopefully it will be her.
Estes installed a dehumidifier in our crawl space. Fray and Chris H. were the installation technicians, and they did a great job. Installed the unit quickly and explained everything clesrly and throughly. Would highly recommend calling Estes if you are having humidity issues in your home.
Lee Smith was amazing. Very professional and knowledgeable. Took time to answer all my questions and able to get me a quote. Would highly recommend.
Cris Cleveland was not only professional and knowledgeable, she was extremely THOROUGH! We appreciate her friendliness and taking the time to explain what was done and all future recommendations. We definitely would welcome her back for our service needs!
David T did a great job explaining system enhancements. He was quick and thorough during the service appointment and made me comfortable knowing system was working as it should.
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
Lee was very professional and quick with my ac repairs. Great service.
Had an excellent experience with our technician, Ryan Bolson. He was professional, honest, and incredibly knowledgeable. I felt completely confident that our HVAC system was in good hands. You can really tell this is a family owned business that takes pride in their work and cares about their customers. Highly recommend!
Lee Smith was AMAZING!! He was very informative and such a cool guy. He made sure we understood what the problem was, why it was happening and gave solutions for repair. He’s a gem!!! Hold on to him.
Lee was great! Very honest and helpful.
Great guys - worked fast and efficient! Thanks Donovan and Hunter!
Estes keeps us running. Our yearly contract involves electrics heater air conditioning and plumbing. They keep on top of what we need and come as convenient for us. Thank you for all you do for us and today Jonah was amazing -On it -had to do lots of extra tasks and smiled and worked the whole time! Thanks Jonah Thanks Estes
Estes Service technician, Cris Cleveland, Is fantastic to work with! She’s very professional and attentive to every detail. I look forward to working with her again in the future.
Brayden did an excellent. I would recommend him again.
Loves this company! Our technician, Tristen, is professional, thorough, and kind.
Jordan came in like Superman and handled the job like a true GOAT. He was prompt, professional, respectful, spoke clearly and showed us what was the problem while fixing it with speed and execution. If even gave us some advice after fixing our drain clog problem. Then he installed a light to help kill anything…
Salim Was professional spent time and effort on my systems to make sure everything was running correctly explained everything to me showed me that my filters were changed. Would recommend him personally and the company.
My service today with Donovan and Hunter was exceptional. They phoned me prior to their arrival and displayed courtesy and professionalism throughout. They ensured to explain their work and reasoning to my understanding and satisfaction. They did not attempt to up sale me on any unnecessary services or purchases. Thank you so much for this great team.
Joanna was very kind and helpful.
Appreciate David's thoroughness, easy demeanor and helping manage expectations on how my AC is functioning and what will be needed in the future.
Johanna was very polite and very courteous. I enjoyed our brief conversation and she was very helpful.
Excellent service. Ruben and Josh were professional and curious. Great job
Very detailed technician!!!
We had a great experience, our tech Cris Cleveland was professional and knowledgeable. Would request her again..
Jonah & Blake were able to resolve the issue with our A/C freezing up. They were prompt and courteous. We are grateful to have a working HVAC during the warm weather.
Estes has been consistent since day one. I have had a contract for AC service for years now. Their technicians are knowledgeable, professional and personable. Always on time, and you can trust them. Shout out to Jonah for his outstanding customer service.
Received excellent, professional and timely 1st-time service from technician Salim Boykin. Salim reviewed our A/C system, checked all necessary components and made recommendations to ensure we keep a cooler home!
Salim did a great job with my annual HVAC inspection! Thanks for all the hard work.
Salim was courteous, knowledgeable and punctual.
Salim came out for our regular HVAC inspection. He was on time, courteous, and professional. He took the time to explain issues he found and answered my questions all while my dog was barking her head off! I trusted his recommendations on what to fix now and what could wait until later. He took care of the shorter…
Salim was prompt, courteous, and did a thorough job inspecting the units.
Thomas did a great job as always. 5/5
Salim was courteous and explained his findings for me thoroughly. (As an added sweetness, since I am quite short and he is tall, he knelt at my side when showing me his findings on his tablet so we'd be eye-to-eye. I never expect something like that, but it is a gesture that tells me he is interested in making…
Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…
Did a great job. Highly recommend
Brayden Rush is a true standout—his attention to detail and dedication made the whole experience stress-free. Thanks to him, my HVAC is running better than ever and I’m comfortable in my home again. I highly recommend Estes Services and would definitely ask for Brayden Rush by name next time. ⭐⭐⭐⭐⭐
Great service, friendly and knowledgeable.
Brayden was very professional and knowledgeable
David did an amazing job! Very prompt, knowledgeable and professional.
Brayden serviced my house and was very knowledgeable and patient! He did an outstanding job. Thanks.
Great team. Sales and tech for 1 year maintenance
Thank you Brayden for amazing services! He was very thorough.
Our Installation Team, Carlos & Brandyn did a great job Installing The 5 Stage Infinity Air Conditioner System. They arrived on time and completed everything within 4 hours. They were courteous, answered all our questions and shared with my husband the system operation. Very happy with the end results.
We had Ruben and Josh for an install yesterday 5/5/26, and they were a pleasure to have in our home. They were punctual, extremely polite and professional, knowledgeable, and did a wonderful job cleaning up after the install was done. They were also very attentive to our needs, as I’m recovering from a broken leg…
Calling and talking with Mrs Ada was a great experience. She was very knowledgeable and courteous. I would definitely recommend Estes to anyone. OK
Fantastic low pressure sales/work team. Would recommend to anyone.
I have had multiple companies come out and try to fix my airflow issues and never cools well during the summer and nothing gets fixed. I called Estes and technician came out and he found some underlining issues with my system. And the refrigerant in my system wasn’t compatible for my unit. New unit installed and…
I had a great experience working with Jacob Dendy from Estes Services. He was extremely helpful in helping me choose a new heating and air unit that fit both my budget and efficiency needs. The installation was scheduled for the very next day, which was a huge plus. The technicians who came out were professional and…
Very professional & friendly technician
My AC went out and I needed a part replaced to get it back up and running. Donovan and Hunter came out and were absolute professionals. They gave clear communication and had the job completed in the time frame they quoted. I cannot express how impressed I am with these two gentlemen. I will be recommending them and…
Came early. Spent a good amount of time doing a thorough inspection. I have no complaints
Estes Heating and Air Conditioning did a fall system maintenance check. The technician arrived on time, and performed the work quickly and efficiently. He replaced the filter at no additional charge. He answered all our questions, and was careful to keep the floors clean by wearing plastic booties.
We recently had Estes Services perform a spring HVAC inspection and air conditioning system check at our home in Midtown Atlanta (30309), and the experience was exactly what homeowners hope for when calling an HVAC service company. Our technician Jacob Jeffery was outstanding from start to finish. He arrived on…
Estes always sends qualified workers who resolve any problem or concern I may have about my heating and cooling systems. They are prompt in arriving, explain what was done, and are courteous and efficient with the work. I am pleased.
I have used Estes for several years at my previous home, and I’ve continued service at my new home. Today, I had awesome service by Jorge M. He was extremely thorough in reviewing the systems at my home, changed my filters and diagnosed the cause of some issues that I have experienced. I am grateful for the…
Loyal customer for decades, amazing service today with David. Can’t recommend Estees enough!
Service was good, maintenance was on point. Agent was punctual and I appreciate him coming into my home and wearing plastic cover over his shoes.
The secretary was courteous helpful and fast. Confirmatory email immediately followed. I’m very pleased
vs category
Blue = Estes, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
