How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCOREEstes Services
Better than 12% of HVAC contractors · #59 of 67
Estes Services for HVAC system maintenance
Clear ✕All 384 Google reviews tagged “HVAC system maintenance” · showing 20
Antonio Rueda was my technician today and he did a fabulous job. Very pleased
Been a customer of Estes for years and they always impress. Joanna might be the quickest at responding to my inquiries of any business I regularly work with. She’s the best and really appreciate her attention to detail and ability to help.
Lee Steward was great today servicing our HVAC system. We highly recommend Estes. Thank you for awesome customer service and support.
We had a problem with our HVAC and Estes Services dispatched tech Sean Haynes to our home late in the evening. He took time to explain each step of his system performance check and answered all of our questions professionally. HVAC problem solved! Thanks Sean Lenard McLin 10/072026 Salem did a Great job provided…
HVAC Maintenace
Lee is the best. He took the time to educate me on my entire HVAC system. He explained why things were happening with the system and how to avoid them in the future. I am completely satisfied with the service he provided.
My technician was Chris Cleveland and I could not have asked for a more professional, intelligent, amiable, gracious person. I had many questions and she answered all of them in terms I could understand. Estes is quite fortunate to have her as a member of their staff.
Ms.Cris Cleveland was a delight. She was very professional, she explained everything clearly and answered all our questions. If we need services again Hopefully it will be her.
David was a professional and knowledgeable technician. Arrived on time, did great work and kept me informed. Appreciate him and Estes.
Lee was thorough and great!
9/30/2026 Update: Exceptional Customer Service. Wanted to reach out to commend Jacob and Cody, and thank them for a Job Well Done. They followed through with the over and above service that we have grown accustomed to working with Estes! Cody’s team was here first thing this morning, Frank, Chris, Trevor and Jay,…
Cris Cleveland of Estes came out today for my semi-annual HVAC system inspection. She also changed out my filter which I provide. She was very professional and thorough with the inspection. I highly recommend her
Estes installed a dehumidifier in our crawl space. Fray and Chris H. were the installation technicians, and they did a great job. Installed the unit quickly and explained everything clesrly and throughly. Would highly recommend calling Estes if you are having humidity issues in your home.
Lee Smith was amazing. Very professional and knowledgeable. Took time to answer all my questions and able to get me a quote. Would highly recommend.
Excellent service. Lee S. was courteous, knowledgeable, honest and very professional. Plus he’s a Braves fan!! I’ve had nothing but good experiences with this company since switching from another local HVAC company. Thanks for the good work today!
David T did a great job explaining system enhancements. He was quick and thorough during the service appointment and made me comfortable knowing system was working as it should.
Lee with Estes was great. He identified a problem with my furnace and showed me the price on his phone. Fixed it quickly and was very informative about what type of filters I should be using. Highly recommend!
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
If you need someone to TROUBLESHOOT your HVAC UNIT ask for LEE SMITH. He is a PROFESSIONAL, TRUSTWORTHY, ACCOUNTABLE and KNOWLEDGEABLE TECHNICIAN. He can ASSESS your UNIT and EXPLAIN HIS RECOMMENDATIONS. He is EXCEPTIONAL and DESERVES more than 5 STARS! Ask for LEE SMITH!!!
Salim was timely very knowledgeable and thorough he answered any questions I had to my satsfaction
vs category
Blue = Estes, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
