How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCOREEstes Services
Better than 12% of HVAC contractors · #59 of 67
Estes Services for heating system installation
Clear ✕All 203 Google reviews tagged “Heating system installation” · showing 80
New furnace installed. Fray and Chris H were polite and friendly. They worked efficiently and the furnace is working great at least right now.
Excellent job done by Chris. Ruben and Fron. They were totally professional, clean and courteous. I will recommend Estes to others.
Josh and Ruben did a great job on furnace installation. Worked efficiently and answered all questions. Thank youDon Stanhope
Jared and Byron did a great job installing our new HVAC system. They were thorough in execution and took great care of our home while they were here. They paid attention to details down to cleaning up, turning off the lights and locking up the basement when they were done installing the system. Wouldn’t have asked…
Been using Estes for years and they haven't let me down yet when others in the city have. Today Jared and Byron installed a complete heat pump solution in my unit and did as fine a job as ever.
I have been very happy with my service from Estes. They have been responsive and courteous and have helped me with plumbing and HVAC issues. We replaced HVAC system and Jared, Byron, Carlos, and Que were polite and finished earlier than expected with excellent quality.
Trevor and Jaythan installed a new 17 Series cooling and heating system for our home today. They are representative of the great service that we have received from Estes Services.
I appreciated the professionalism of Fray, Chris H., and "Q". They were on time in the morning and had everything installed by lunch. You don't think about A/C until you don't have it. Everything is up and running again. Thanks, Estes.
Trevor, Jathan and Que were very efficient. Appreciate Trevor keeping me informed. Arrived on time with pre-call and job completed in 3.5 hours.
The guys that came to install was profession very respectful and tidy after service. Explained the system thoroughly. Ruben Rosas andJosh Williams needs a nice raise they are a credit to Estes. Leverne Jackson was my salesman, he was very professional..
My technicians, Ruben,Carlos and Que were very friendly and professional. They came in did the work in a timely manner. After, the installation Ruben explained everything and showed pictures of all of the repairs! They cleaned up after themselves and left. I can say it was a very nice installation experience! They need bonuses and lunch!
I LOVE Estes Air. Their work was timely, professional, and performed by the best group of guys you could ask for. Lee, Service Technician, came out quickly to diagnose the problem. Unfortunately my 21 year old HVAC system was not working and he was up front about it not being cost effective to repair. He arranged to…
Jared and Byron are an amazing tram! Respectful of property, amazingly skilled and efficient. Just great guys and wonderful professionals! Definitely a good experience!
Super friendly and professional staff from the very first phone call to complete HVAC installation. Complete new system installed within 48 hours was a blessing in the Georgia humidity! Carlos and Que were prompt and explained new system operations!
Just got done with the install. Carlos & Que did an excellent job. They left no mess, explained all the new equipment, and were pleasant and professional to talk to. Thank you
I heard knocking in my walls and Brayden, (service technician) determined that it was caused by a loose strap on a newly installed HVAC pipe. I really appreciated him taking the time to check the system and not assuming it was a critter and leaving. He was also the first technician that I had the pleasure to meet…
Estes Services delivered as promised with our new HVAC system. Chris McBride visited our home and surveyed the interior to determine what type of unit we needed. He followed up promptly with options and answered all of our questions. Chris is a real pro! Once we chose a unit, the installation crew of Carlos, Que,…
Fray, Chris H, Trevor,Jaython Did a great job installing my entire HVAC system.
Wow! Jared and Byron from Estes did exemplary work on installing my new Carrier Infinity 23 heat pump system. And they did it on Saturday of Memorial Day weekend, which was so generous and kind that I am at a loss for words. The Lennox unit that came with my house was only six years old and it failed while I was…
Did a great job. Highly recommend
We had Ruben and Josh for an install yesterday 5/5/26, and they were a pleasure to have in our home. They were punctual, extremely polite and professional, knowledgeable, and did a wonderful job cleaning up after the install was done. They were also very attentive to our needs, as I’m recovering from a broken leg…
Jared and Byron did a fantastic job installing our new HVAC. Our home is so comfortable now.
I really appreciate the speed and efficiency with which they work. Ashley always gets us scheduled quickly when our systems are in need of service and checks back in to make sure we are happy with the work once it's completed. They've replaced my water heater and furnace over the last couple of years and the guys they sent out did an excellent job on both.
Jared&Byron did a great job on installing my Hvac system.
Carlos and Que did an excellent job installing our heating and air unit in our attic. I appreciate the care they took respecting our home and the time they spent answering all of our questions after their services were performed.
Jared and Bryson came out to install a new ac and heating unit for us and they went above and beyond our expectations.
Fray and Chris H. Did a wonderful job installing our new AC, Furnace and thermostat today. They were prompt and very nice to work with.
On time, Super work, Profesional. Marcus / Ruben just great
Estes Services technicians, Trevor, Jaythan, Jared, and Byron visited my home to install a new Heating and Air system. They were very professional, very knowledgeable, and very customer first oriented. They performed the installation in a timely manner. I am thankuful to all of you for a great job. Thank You Very Much!!
Great service! Very very good at their jobs!! Thank you Ruben, Josh, Carlos, Que
Estes installation team did excellent work from arrival through post installation support. Trevor, Jaythan, Fray, and Chris H all were great representatives of Estes.
My gas-furnace needed to be replaced. Technicians Fray and Chris H. arrived on time as scheduled. They were pleasant, professional and courteous. I appreciate that they took care to cover my carpet - wore protective covers over their shoes - cleaned up any debris in the work area, both inside and outside - removed…
Josh and Ruben were so professional and kind! From Louise C
Jared and Que were fantastic. Arrived on time, efficient and cleaned up.
My husband, Michael, and I were very pleased with the service we received from Jared, Bryon, Trevor and Jayden when they came to install a replacement heating system. They called ahead to let us know when they would arrive and they were timely. All very pleasant and knowledgeable about the work they performed. It…
Estes did a great job replacing my entire HVAC system (57 year old furnace and 41 year old AC unit). It started with Sam reworking the initial estimate to address my specific concerns and continued through a smooth install. The talented Estes Installation Crew of Jared, Byron, Carlos and Que work very well…
Estes came out same day to provide quote for a new furnace. Jacob was very knowledgeable, patient and great to work with! Even though we went with another company (who could install next day), he still took my call and answered my questions. Fantastic customer service!
Our HVAC service went down during the recent ice storm and we were so annoyed at the thought of having to replace the unit. We considered several companies but decided to use Estes and we are so glad that we did. Damey and Juan truly went above and beyond. They exceeded our expectations and completed the work in a…
Trevor and Jaythan replaced our 15-year old heat pump today. They completed the job in less than three hours efficiently. Prices have increased since the last installation, but remained reasonable for a higher end system. Have used Estes for the past 30 years and will continue to do so.
Ruben and Josh were great! They called ahead and arrived on their scheduled time, they were knowledgeable, respectful, efficient, and clean. They heat back on in an. Thank you
Today’s servicing was awesome. The team handled it well even with the colder weather. My home is heating up well for the first time this season. Thanks so much to Trevor and Jaythan. They were great and made my family feel safe during the installation. Great guys!!!!
Fray and Chris H installed my furnace today. They did a great job.
Estes installed a new high-efficiency furnace in my house. Jared and Byron were the Technicians and they did an excellent job very professional! I will definitely refer Estes to clients, family and friends.
We've been a customer of Estes for over 20 years and the reason why is because of great customer service. I would like to highlight two exemplary young men who represented the company very well. Jason and Ali were very professional, courteous and friendly. They completed the job in a quiet and efficient manner.…
Polite, neat, on time, efficient.
Trevor and Jaythan worked efficiently and cheerfully installing our furnace. They were quite professional.
Marcus & Jeff showed when scheduled. Worked efficiently. New system is much quieter than the old one.
Needed to have a new furnace and AC replaced on short notice. Leverne Jackson at Estes was great to work with and was able to schedule the replacement right away. Ruben and Jaythen installed the entire system in one day and it looks great.
Carlos, Jathan and "Q" came today 12/16/25 to install a new Carrier HVAC system and did a fantastic job. Very professional, and cleaned up the job site so well. They even adjusted to work with another service person from Estes who was here to look at a different unit which was making noise.
Very pleased with instillation crew, Jared, Byron, Fray, and Chris H. Thank You. H. Eichholtz
I had my downstairs HVAC system replaced. While it was 18 years old, I was unhappy that it quit working during Estes’ biannual service inspection. This is the third system I’ve bought from Estes over the years from the same “comfort analyst” and I had no concern with using them again. Fray and Chris H installed the…
The service technicians Trevor, Ruben, Gio, and Jathan were extremely polite, knowledgeable and provided great detail and suggestions for the servicing and maintenance of our unit. Before arriving, Trevor called to advise the team was en route. We are extremely satisfied with Estes and the services they have provided.
Fray, Chris h, Carlos and Q installed a new hvac system Good job
Great service by friendly knowledgeable workers. Put in a new small air/ heater unit for our house.
My furnace went out so I had to purchase a new one. Sam made the finance process so easy and Trevor and Jathan did an excellent job on the install. Great customer service and I was very pleased from the beginning of the process to the end. I would recommend Estes to anyone.
Jared and Byron did a great job installing a new furnace. Professional, efficient process. I don’t even want to say how fast they did it so they’re not held to an unrealistic standard!
Ruben and que did an excellent job as far as installation and we are very satisfied with their service
Great service. With team members , Trevor , Ruben , Fra , and Chris .
We have had the pleasure of meeting Lee, Sam, Ruben and Trevor. They are all very professional, knowledgeable and most importantly kind. Thank you all !!!
Thanks team Estes for doing a wonderful HVAC replacement. Trevor, Ruben, Fray, and Chris were timely, professional and did great!
I had an a AC coil and furnace replaced. I contacted Estes because of there great reputation and I was not disappointed. Everyone I dealt with from Erick (Technician), Justin (Sales) and Trevor and Ruben (Install) was professional, answered all my questions and delivered everything promised. In fact I had no AC and…
Marcus and Bryan did a great job for me. They were on time , answered all my questions and cleaned up after. Could not ask any more than they did. I will sturely use Estes next time I need service.
Lee Smith, always does a great job. He keeps me informed and makes me feel like a valued customer. I know my Hvac system is in good hands. Thanks!
Jason and Kareem were absolutely wonderful to work with. They arrived on time and worked speedily. Thank you for my new furnace. I appreciate y’all’s hard work.
I am very pleased with the service received from Trevor and Geo. They were efficient, quick and professional. I would highly recommend the team.
Estes installed 2 heating and air units in our home. The team working on this project was Jordan, Brad, Davis and Mitchell. They were very knowledgeable thorough respectful and professional. They all worked well together and their service was seamless. Thank you to these 4 gentleman for an job well done.
Needed to schedule service…Jennifer is a Rockstar!!! Customer Service at Estes is nothing like you experience today…it’s what you WANT as a consumer. Ty!
I’ve been a customer of Estees for almost two decades. I trust that the work is done right and on time. This is the third full HVAC system replacement where I’ve used Estees. Fray, Carlos and Ruben installed my systems. They are professional, efficient and friendly. Highly recommend.
Fray, Rubén & Sergio installed a new furnace right after Christmas of 2022. They were prompt and made sure that they kept me informed during the process. They made sure that everything was cleaned up upon completion and working correctly. They even made sure to reignite my pilot light because it went out during the…
I recently replaced my old worn out furnace with a new quieter model. The technicians Bryan and Juan put drop cloths on the hardwood floors in order to remove the old furnace. They were efficient installing the new unit in the time frame they said it would be. Very pleased with Estes and the technicians that come…
I have been a customer of Estes since 2007. I have purchased two hot water heaters and two HVAC systems from them. They do my maintenance twice a year on my HVAC systems. I met Justin Whitlock when he was in the service department. His knowledge of the systems and patience in answering all of questions was most…
Kudos to the installation team (Fray & Ruben) for the prompt/profession job done replacing a tired A/C system Estes installed ~25 years ago. The guys were very courteous and took the time to answer all of our questions and ensure we understood all the new features of the new system. Only reservation is, in today's…
Carlos and Brandyn were great! They made sure I understood everything and knew how to operate it all. They were virtuous and professional. Thank y’all!
The repair techs, Jason and Kareem, were on time and did an excellent job removing the old system from the attic and installing the new one.
Team of Fray, Ruben, and Sergio did an excellent job. Very friendly and courteous.
Jered M. & Trevor provided quick professional installation of my new furnace. I trust Estes to always send professionals to complete jobs.
Great technicians who install my new system. They did a wonderful and efficient job (Jason, Carlos, Brandyn, Kareem). Very professional and great customer service.
Excellent customer service and prices were competitive. Would highly recommend.
Each gentleman introduced themselves , very cordial went straight to Work. Very polite. Once finished went over the project step by step. I was very appreciative.
I highly recommend the crew of Estes Service. Jason (Lead) Gio (Lead and Kareem installed my new Carrier AC today. They were professional, timely, courteous, explained everything that they did respected me and my property. They were very personable They provide pictures of their work and documentation also I…
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Blue = Estes, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
