HVAC CONTRACTORS · ATLANTA, GA
Estes Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Estes Services

Better than 12% of HVAC contractors · #59 of 67

4.9★5,133 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
73%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Estes Services for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.95
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 95 Google reviews tagged “Installation” · showing 20

★★★★★ Justin · Edited 4 weeks ago

Estes installed a dehumidifier in our crawl space. Fray and Chris H. were the installation technicians, and they did a great job. Installed the unit quickly and explained everything clesrly and throughly. Would highly recommend calling Estes if you are having humidity issues in your home.

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceInstallation
★★★★★ Nancy · Edited 4 weeks ago

Josh and Ruben did a great job on furnace installation. Worked efficiently and answered all questions. Thank youDon Stanhope

InstallationHeating system installation
★★★★★ Emily · a month ago

Ruben and Josh were awesome. Extremely knowledgeable and great installation. And really friendly and pleasant!

Paid $2,000+Reasonable priceInstallationInstall AC
★★★★★ Derald · Edited a month ago

Trevor and Jaythan installed a new 17 Series cooling and heating system for our home today. They are representative of the great service that we have received from Estes Services.

Reasonable priceInstallationHeating system installationInstall AC
★★★★★ Dianne · 2 months ago

The guys that came to install was profession very respectful and tidy after service. Explained the system thoroughly. Ruben Rosas andJosh Williams needs a nice raise they are a credit to Estes. Leverne Jackson was my salesman, he was very professional..

HVAC system repairInstallationHeating system installation
★★★★★ Debra · 3 months ago

Trever, Jaxthan, Ruben, and Josh exhibited exceptional professionalism during the installation of the Rheem HVAC system at the Watkins residence. Their courteous demeanor throughout the entire process was truly commendable. The team's dedication to not only removing the old system but also expertly installing the…

Paid $2,000+Reasonable priceHVAC system repairInstallationRepair HVAC
★★★★★ Freddie · Edited 3 months ago

Fray and Chris H were friendly but professional. They finished the install efficiently and with minimal mess. GREAT job! Thanks so much!

Paid $2,000+Not sureInstallation
★★★★★ Bart · Edited 3 months ago

They did a great job installing my new AC unit . They worked non stopped and did an excellent job cleaning up.

Paid $2,000+Reasonable priceInstallation
★★★★★ Mark · Edited 4 months ago

Jacob came in and analyzed our systems based on our needs. A proposal was provided for (2) humidifiers and (2) air handlers as well as reconfiguration of duct work and plenums. Within a week a crew led by Sonny, came in and installed everything. We could not be happier with the overall experience. They were…

InstallationService not listed+ Professionalism
★★★★★ Bradley · 5 months ago

We had Ruben and Josh for an install yesterday 5/5/26, and they were a pleasure to have in our home. They were punctual, extremely polite and professional, knowledgeable, and did a wonderful job cleaning up after the install was done. They were also very attentive to our needs, as I’m recovering from a broken leg…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Drew · 6 months ago

Extremely satisfied with the work Fray and Chris H.of Estes did on my mother’s home. They went way above and beyond to make sure her new HVAC system was installed properly! I highly recommend them! Very satisfied customer!

Reasonable priceHVAC system repairA/C system repairInstallation
★★★★★ Cris · 8 months ago

An unexpected replacement. A week ago Thursday (today is February 4, 2026) I woke up without heat during one of the longest cold snaps that I have experienced since moving to Atlanta in 2014. I was told by my technician from my favorite company for HVAC, plumbing and electrical work, that I was looking at very…

Paid $1,000+Great priceInstallation
★★★★★ Page · 9 months ago

Miquel, one of the technicians who came to my house for installation and repairs recently, stood out for his sincere interest in figuring out a problem that I was having with excessive noise coming from my new furnace, which seemed to baffle others. He came in unaware of the problem, and jumped in and worked until…

InstallationPlumbing pipe repair
★★★★★ Darrell · Edited 9 months ago

We've been a customer of Estes for over 20 years and the reason why is because of great customer service. I would like to highlight two exemplary young men who represented the company very well. Jason and Ali were very professional, courteous and friendly. They completed the job in a quiet and efficient manner.…

Paid $1,000+Reasonable priceHVAC system repairHeating system installationInstallation
★★★★★ Courtney · 10 months ago

Thank you to Erick, Leverne, Marcus, and Jeff for their help removing my 17 y/o HVAC and and installing a new one. Makes a world of a difference!

HVAC system repairHVAC system maintenanceInstallation
★★★★★ Decatur · 10 months ago

Carlos, Jathan and "Q" came today 12/16/25 to install a new Carrier HVAC system and did a fantastic job. Very professional, and cleaned up the job site so well. They even adjusted to work with another service person from Estes who was here to look at a different unit which was making noise.

Reasonable priceInstallationHeating system installationInstall thermostat
★★★★★ Harold · 10 months ago

Very pleased with instillation crew, Jared, Byron, Fray, and Chris H. Thank You. H. Eichholtz

Reasonable priceHVAC system maintenanceA/C system maintenanceInstallation
★★★★★ Tonjaih · Edited 10 months ago

The service technicians Trevor, Ruben, Gio, and Jathan were extremely polite, knowledgeable and provided great detail and suggestions for the servicing and maintenance of our unit. Before arriving, Trevor called to advise the team was en route. We are extremely satisfied with Estes and the services they have provided.

Paid $1,000+Reasonable priceInstallationHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Ciara · a year ago

Trevor, Ruben, and Fray were all great. We homeschool our kids and they were so kind and took care of their spaces they occupied while doing the work. They arrived ontime and did an amazing job installing our new furnace and hvac unit. They explained every clearly and easily. Extremely professional. Grateful and…

Paid $1,000+Great priceInstallationHVAC duct & vent repairHVAC duct & vent installation
★★★★★ Jacqueline · a year ago

Trevor and Q were efficient and provided good service.

Not sureA/C system maintenanceA/C system repairInstallation

Show more installation reviews (75 more) →

vs category

Blue = Estes, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.75★ (95 reviews)2024-Q2: 4.91★ (150 reviews)2024-Q3: 4.83★ (139 reviews)2024-Q4: 4.83★ (190 reviews)2025-Q1: 4.86★ (160 reviews)2025-Q2: 4.90★ (134 reviews)2025-Q3: 4.87★ (141 reviews)2025-Q4: 4.88★ (82 reviews)2026-Q1: 4.87★ (143 reviews)2026-Q2: 4.91★ (356 reviews)2026-Q3: 4.85★ (155 reviews)2026-Q4: 4.91★ (34 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$454+41% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 60%Overpriced 2%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
16
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
19
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
16
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
95
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
57

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+632 / −12
Professionalism
+827 / −16
Responsiveness
+640 / −13
Punctuality
+658 / −6
Value
+441 / −17

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