How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCOREEstes Services
Better than 12% of HVAC contractors · #59 of 67
Estes Services for thermostat repair
Clear ✕All 10 Google reviews tagged “Thermostat repair”
Estes Service Professional Lee Smith was extremely knowledgeable and very thorough. Helped provide options and able to correct the issue.
Carlos and Brandyn were great! They made sure I understood everything and knew how to operate it all. They were virtuous and professional. Thank y’all!
Marcus & Carson were a great help!!
From the beginning (diagnosis and new system quotation) to the end (complete HVAC system replacement) every employee I interacted with was professional, knowledgeable, and courteous. Collin was great. He helped me determine what I needed and what I didn’t during the quoting process. Paul is quite possibly the best…
Hunter was on time and very professional he answered all questions and I will definitely use Estes again
The Technician recognized the problem in less than one minute. Within 10 mins we were back in business with heat. Excellent job!
Professional and knowledgeable. Christian was able to fix the problem quickly and provided me with instruction so that the problem hopefully would not reoccur.
My configurations had gotten changed and I called Estes to see if they had an appointment. The guy that came out was real thorough and he took care of my issue in timely fashion. Would definitely use them again.
they say you get what you pay for, that came true for us when we worked with Estes. Had a new AC unit installed by a different company, and let alone the unprofessionalism that the company showed, the system stopped working in just 1 day. then we contacted Estes, which we should have done earlier. It was a…
Rating only, no written review.
vs category
Blue = Estes, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
