Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%16+5.6Reliability 15%14+2.1Craft & service 20%19+3.8Value 10%16+1.6Momentum 8%81+6.5Track record 7%95+6.7Accountability 5%57+2.9Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCOREEstes Services
Atlanta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 5,133 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: reliability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Estes Services is better than 16% of HVAC contractors.F
16
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Estes Services is better than 14% of HVAC contractors.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Estes Services is better than 19% of HVAC contractors.F
19
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Estes Services is better than 16% of HVAC contractors.F
16
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Estes Services is better than 81% of HVAC contractors.A
81
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Estes Services is better than 95% of HVAC contractors.A
95
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Estes Services is better than 57% of HVAC contractors.C
57
Reviews for your job
Customers hired Estes Services for 8 kinds of job.
Estes Services for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Cleaning”
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rating only, no written review.
Cleaning+ Responsiveness+ Punctuality+ Professionalism
Price
$454+41% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 60%Overpriced 2%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 383 | $37–$292 |
| Install AC | 229 | $1.5k–$3.2k |
| HVAC system repair | 210 | $192–$955 |
| A/C system maintenance | 207 | $54–$441 |
| Heating system installation | 203 | $1.4k–$2.8k |
| A/C system repair | 121 | $209–$880 |
| Installation | 95 | $1.1k–$2.8k |
| Heating system maintenance | 90 | $54–$292 |
