Analyzing 6,922,3756.9M ReviewsFor 19,57119.6K Experts

Experts Reviews · Company report
Estes Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Estes Services

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 5,133 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Estes Services is better than 87% of HVAC contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Estes Services is better than 81% of HVAC contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Estes Services is better than 83% of HVAC contractors.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Estes Services is better than 99% of HVAC contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Estes Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Estes Services is better than 88% of HVAC contractors.A
88

Reviews for your job

Customers hired Estes Services for 8 kinds of job.

Estes Services for electrical outlet & switch installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.25
Usually paidThe price range customers picked most often for this job.$1,200–1,400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 12 Google reviews tagged “Electrical outlet & switch installation”

Gene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Evan O’belmito friggin rocked it. He and the dude with him came and ran power to a mini split. One small cut into the wall and the rest was CUT-LESS. Best experience with an electrician EVER. Promote ahead of peers, give him a bonus, whatever you gotta do to keep him 👏🏼👏🏼👏🏼

Paid $1,200–1,400Reasonable priceDuctless heating & A/C servicesElectrical outlet & switch installation
Wyatt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jared&Byron did a great job on installing my Hvac system.

Reasonable priceHVAC system repairHVAC duct & vent repairHeating system installation
NikitaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Huge Waste of Money (2500$)! I paid for Estes Services to come out and wire internet from room to room. They used 5E cable instead 6A cable, 5E is 1/10th the capacity of 6A. Not only that but they installed the wires backwards (see wire picture, yellow is standard, the other is the backwards wired one they…

Customer photo from Nikita's reviewCustomer photo from Nikita's reviewCustomer photo from Nikita's review
Paid $1,000+OverpricedElectrical outlet & switch installation
Gidon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had the opportunity to speak with Jennifer this morning to address several maintenance needs for our home. She was tremendously courteous, helpful, detailed oriented, and patient which allowed me to get all the answers to my questions in a timely manner. She’s definitely an asset to have on the front lines talking with customers!

HVAC duct & vent cleaningElectrical outlet & switch installation+ Professionalism
AlanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm following in my dad's footsteps and continuing the relationship with an Estes Service contract...and I'm so glad I did! They are so responsive and thorough. They answer the phone and treat me like a valued customer! They do what they say they're going to do, and all at a very reasonable price. I'll be continuing…

Plumbing leak detectionHVAC system maintenanceElectrical outlet & switch installation+ Responsiveness+ Quality+ Professionalism
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Evan and his collegue visited on Tuesday. In a word, they were like an electrical swat team. They had a high angle light installation, a through-the-outside-wall light installation to do. Plus the lightswitch replacement. I couldnt believe it when they estimated a two hour job but they sure did that! While they…

Electrical outlet & switch installationInstallationLight fixture repair+ Responsiveness+ Punctuality+ Professionalism
Anj11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Called Estes to let them know I needed 2 power outlets installed in my new kitchen island. I also needed an electrical outlet/box installed under my sink for my garbage disposal, and my oven/microwave hooked up. (The power & wires were already there and ready. I needed an electrical box/outlet attached to wires) The…

Electrical outlet & switch installation
Lucreta10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fonte' White is an amazing technician. Very thorough and extremely knowledgeable. Fonté went above and beyond to perform the service needed on my HVAC system. Highly satisfied

HVAC system maintenanceElectrical outlet & switch installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
susanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fray, Ruben,Giovanni, and Tobias arrived right on time and worked for almost 12 hours installing 2 new hvac systems and furnaces in my home. They also replaced the outside parts too. They also installed a whole house dehumidifier in my basement! This included adding new ducts and new vents throughout my…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
sonya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Estes is fantastic! They've always came through for me from the first phonecall. I would highly recommend them!

HVAC system maintenanceFan installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Griggs1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch installation
Alonza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$454+38% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 60%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance383$37–$295
Install AC229$1.6k–$3.2k
HVAC system repair210$205–$959
A/C system maintenance207$39–$393
Heating system installation203$1.4k–$2.8k
A/C system repair121$216–$807
Installation95$1.1k–$2.8k
Heating system maintenance90$39–$251

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