Analyzing 6,906,8986.9M ReviewsFor 19,55219.6K Experts

Experts Reviews · Company report
Estes Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%88+6.2Craft & service penalty83−1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Estes Services

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 5,133 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Estes Services is better than 87% of HVAC contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Estes Services is better than 81% of HVAC contractors.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Estes Services is better than 83% of HVAC contractors.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Estes Services is better than 99% of HVAC contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Estes Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Estes Services is better than 88% of HVAC contractors.A
88

Reviews for your job

Customers hired Estes Services for 8 kinds of job.

Estes Services for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8

All 12 Google reviews tagged “Electrical panel replacement or upgrading”

Tamiko4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Estes for electrical repairs! I had Alex as my electrician and he was an exceptional professional. I really appreciated Alex's above and beyond support, courtesy, kindness and customer service! He stayed in touch with me and kept me informed of all updates and performed quick and thorough tests,…

Paid $1,000+Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair
Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Such a great experience having my electrical system updated. Thanks to Evan and Estes!

Electrical panel replacement or upgrading
Josefina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technicians Nick and Joey were professional and courteous to us. Will use Estes again for my Electrical needs in the future.

Electrical inspectionsElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the beginning (diagnosis and new system quotation) to the end (complete HVAC system replacement) every employee I interacted with was professional, knowledgeable, and courteous. Collin was great. He helped me determine what I needed and what I didn’t during the quoting process. Paul is quite possibly the best…

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Kody9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Estes crew installed my AC and Heating units in a professional and timely fashion. A+

Install ACHeating system installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Wendolyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician was very personable.

Electrical panel replacement or upgrading+ Professionalism
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad and Brandon installed a new Carrier 16 Cooling and Furnace System for the second floor of our home today. In addition, they installed quite a bit of new duct work, a new programmable thermostat, and additional new vent covers. They were professional and thorough in all of their work. Keep in mind, we are…

Install ACHVAC duct & vent installationInstallation+ Responsiveness+ Punctuality+ Quality
susanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fray, Ruben,Giovanni, and Tobias arrived right on time and worked for almost 12 hours installing 2 new hvac systems and furnaces in my home. They also replaced the outside parts too. They also installed a whole house dehumidifier in my basement! This included adding new ducts and new vents throughout my…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
deborahLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It has always been a awesome experience

Electrical panel replacement or upgrading
W6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Heating system installationElectrical panel replacement or upgradingThermostat installation+ Punctuality+ Quality+ Professionalism
Alonza2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality

Price

$454+38% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 60%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance383$37–$295
Install AC229$1.6k–$3.2k
HVAC system repair210$205–$959
A/C system maintenance207$39–$393
Heating system installation203$1.4k–$2.8k
A/C system repair121$216–$807
Installation95$1.1k–$2.8k
Heating system maintenance90$39–$251

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